Customer Ratings & Reviews
![Grouped and corrected text:
1. 28 mph Max. Speed in 30% Mx. Climbing Slope [2]
2. UL Micromobility - netemance Performance Verification Mark Range | Energy Consumption | FL Acceleration | Charge Time | Water Resistance
3. 2000W W Max. Power
4. Brighter Lighting System
5. 2.4s 0-15mph Acceleration
6. Dual Disc Brakes
7. 50 miles Max. Range
8. Works with Apple Find My
9. SEGWAY AirLock Autonomous Unlocking
10. Dual Hydraulic Suspensions
11. Smart TFT Display
12. 20](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/f7daa45f-af22-4fab-89b5-7038458a4c07.jpg)
- Model:
- AA.05.16.01.0002
- |
- SKU:
- 6618845
Customer reviews
Rating 4.6 out of 5 stars with 425 reviews
(425 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the product's impressive speed, smooth ride quality, and strong overall performance. They also appreciate its excellent battery life, portability, effective suspension, and good range and power. However, a few customers note its considerable weight and express minor concerns about the handlebar design.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Could be better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Theres a lot of things they did right with this scooter and i still consider it a massive upfrade over my G30P. However there are some complaints that are just so easy to fix its annoying. Cons: The length of the deck is not great, a bell and no horn, inflating the rear tire, battery life/range, plastic endcaps on handlebars.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Thank you for your detailed feedback! We’ll take these points into serious consideration for future product enhancements.
Rated 5 out of 5 stars
Segway G3 Max
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first electric scooter and I was a little intimidated when I first got on it, but after getting the hang of it, it’s a blast.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Clint, We're so thrilled to hear that you're loving your Max G3. It's a phenomenal ride with incredible features. We hope you have a blast with it and keep adventuring!
Rated 5 out of 5 stars
Awesome upgrade
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using my F2 and this definately a huge upgrade! The uphill is efortless, shock absorbers are a game changer! I recommend 5⭐️
I would recommend this to a friendBrand response from Official Segway Support
Posted .F2 to G3 glow-up unlocked! Thrilled you're loving the hill-climbing beast mode and next-level suspension. That 5⭐️ review just made our day—keep conquering those slopes!
Rated 5 out of 5 stars
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did my research before getting this bad boy. Highly recommended. Plush suspension, and fun to drive. Excellent mileage .
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!
Rated 4 out of 5 stars
Should say 10 miles distance in sport
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery needs major work to live up to real world specs
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Hi Techguy - range in sport mode (or any mode) can vary based on a few factors like the rider weight, hills, temperature, tire pressure, battery charge %, how often you start/stop, etc. Our testing showed at 28 MPH, we maxed out around 25 miles under our testing conditions. Hope this helps!!
Rated 3 out of 5 stars
Same years old air valve issue!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I could give 5 stars this scooter deserves it except for the fact that it has the same issue with the tire air valve all the old versions had it’s been years and Segway is still selling valves that burst randomly mostly in the middle of the night waking you up! For this they deserve 0 stars but I gave 3 because the actual scooter is awesome the features are unmatched but I was forced to buy the Segway Xyber because I’m done with the valve issues with all their scooters!
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Hi Bobby, We're so sorry to hear about your experience with the tire air valve. We'll be sure to share your feedback with our product team. To assist you in resolving this matter, please feel free to contact our after-sales service team at your convenience. Email: technicalsupport@segway.com Hotline: 1-866-473-4929 Hours of Operation: Monday - Friday, 5:30 AM - 5:00 PM Pacific Standard Time. We will do our best to assist you to resolve this promptly and efficiently.
Rated 2 out of 5 stars
Jury is still out
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only had it for a day. I had the G2 before this one. I know for a fact the rear tire is extremely difficult to inflate. The front is easy. The range is less than the G2 in Sport Mode. I kinda wish I hadn’t sold my G2 and will likley return this one and repurchase a G2. I miss the range and the easier tire inflation.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .We sincerely appreciate your honest feedback and regret to hear about your experience with the new scooter. We will share it with our team to improve our products!
Rated 4 out of 5 stars
Steady and fun
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this Segway G3 to use for hunting. Main usage will be off road in a mostly dry environment. So far it has passed all my tests.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Terry, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!
Rated 5 out of 5 stars
Segway g3 max
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This away is amazing and so much fun to ride. Amazing comfort and cut edge technology
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Talia, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many cutting-edge features. Thank you for sharing your experience with us and keep on adventuring!
Rated 5 out of 5 stars
The best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best and most convenient purchase I made im excited goin to safe me a lot of gas
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi, We're so happy to hear that you're loving your Max G3 purchase! It's a phenomenal ride, and you'll definitely be saving a lot on gas. Keep on adventuring!
Rated 5 out of 5 stars
Ordering process
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Smooth ordering process and was able to pick it up the same day.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi, We're so thrilled to hear that you're enjoying your Max G3 and had a smooth ordering process! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!
Rated 5 out of 5 stars
beautiful scooter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and reliable... it's the best scooter of my life
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Leticia, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!
Rated 3 out of 5 stars
Look nice face
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.But real range is not 40 miles and navigation is not work well.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Hi, We're sorry to hear about your experience on the Max G3. We'll be sure to share your feedback with our product team. To assist you in resolving this matter, please feel free to contact our after-sales service team at your convenience. Email: technicalsupport@segway.com Hotline: 1-866-473-4929 Hours of Operation: Monday - Friday, 5:30 AM - 5:00 PM Pacific Standard Time. We will do our best to assist you to resolve this promptly and efficiently.
Rated 5 out of 5 stars
Skateboard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice, reliable and safe electric skateboard ..,,,,
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Erik, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!
Rated 5 out of 5 stars
Best segway i have
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like it a lot better than the old models I recommend this one
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Edgar, We're so happy to hear that you're loving your Max G3. It's a phenomenal scooter and is jammed pack with features. Keep on adventuring!
- Pros mentioned:Overall performance
Rated 3 out of 5 stars
Product review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great product just as expected from Segway .
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic, quality ride, and the new generation has so many incredible features! Thank you for sharing your experience with us and keep on adventuring!
- Pros mentioned:Ride quality
Rated 1 out of 5 stars
QR code issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really believe in Segway/Neinbot scooters, our G2, 18.6 mph have over 2,000 miles! Wanted the G3 max upgrade but just couldn't successfully scan the QR code. Bought 3 and could only get 1 to work, we need 2. Unable to scan means can't unlock via app to go 28mph. Got 1 to do 28, the other 2, sadly would only do 20mph. Really, really wanted theses scoots, called the company, again they had no answers. Looking online other people have had the same issue. So, we feel these are amazing well built scooters but for the G3max, the QR code was a problem. Yo Segway. You lost 2 sales. Figure it out and we'd love to buy a couple, for the $899 introductory price of course. Thank you.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Hi Mitch, We're so sorry to hear about your experience with the QR codes. To assist you in resolving this matter, please contact our after-sales service team at your convenience. Email: technicalsupport@segway.com Hotline: 1-866-473-4929 Hours of Operation: Monday - Friday, 5:30 AM - 5:00 PM Pacific Standard Time. We will do our best to assist you to resolve this promptly and efficiently.
Rated 1 out of 5 stars
Buy the cheaper scooter don’t support Segway.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buy ANY other scooter Segway is the worst on the planet. You can’t get any help from them. I ordered a tire due to a flat and they took a week to ship for double the price it was on Amazon with next day shipping. The service video online does not match the insides of the scooter once you get it open and the process to change the tire was impossible even with all the tools recommended. I hate this scooter and I hate Segway.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Dear Drew,
Thank you for sharing your review on the Segway Max G3 Electric Scooter. We’re truly sorry to hear about your frustrating experience with replacement parts, shipping delays, and the difficulty you faced when trying to change the tire. We understand how disappointing it must be when service and support do not meet expectations, and we regret that this negatively impacted your experience with Segway.
Your feedback is very important to us, and we’d like the opportunity to assist further. Please reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team can help with parts ordering, service guidance, and troubleshooting to make sure your scooter is back in working order.
Best regards,
Segway Customer Support Team
Rated 3 out of 5 stars
Good for cruising
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think for your average Joe who’s just looking to cruise around it’s good. If you have any incline once in a while it’s not bad. But it’s missing power for evyday use and the battery does not hold up too god for some reason
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Israel, We're sorry to hear about your experience on the Max G3. We'll be sure to share your feedback with our product team. To assist you in resolving this matter, please feel free to contact our after-sales service team at your convenience. Email: technicalsupport@segway.com Hotline: 1-866-473-4929 Hours of Operation: Monday - Friday, 5:30 AM - 5:00 PM Pacific Standard Time. We will do our best to assist you to resolve this promptly and efficiently.
Rated 3 out of 5 stars
Too Slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too slow, and at times felt like I would have been better off walking
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re sorry to hear that the speed hasn’t met your expectations and that at times it felt too slow. The scooter is designed with a maximum speed of 28 mph, so if you’re experiencing significantly lower performance, we recommend reaching out to our Segway Customer Support team for assistance. They can help troubleshoot and ensure your scooter is operating as advertised.
Please contact us at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929) so we can look into this further and make sure you’re getting the best possible riding experience.
Best regards,
Segway Customer Support Team