Customer Ratings & Reviews
- Model:
- AA.05.16.01.0002
- |
- SKU:
- 6618845
Customer reviews
Rating 4.6 out of 5 stars with 425 reviews
(425 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the product's impressive speed, smooth ride quality, and strong overall performance. They also appreciate its excellent battery life, portability, effective suspension, and good range and power. However, a few customers note its considerable weight and express minor concerns about the handlebar design.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Segway-Ninebot Max G3 Electric Scooter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very impress with the safety features such as the emergency lights, front and back brakes, hydraulics, and different speeds. Segway app has lots of options and user friendly. The price is competitive and I can find other scooter that's cheaper but first time buyer I'm satisfied with the product. I can't way for the next model next year.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Jesse,
Thank you for sharing your review on the Segway Max G3 Electric Scooter. We’re thrilled to hear that you’re impressed with the safety features like emergency lights, front and back brakes, hydraulics, and multiple speed options. It’s also great to know that you find the Segway app user‑friendly and full of useful options.
We appreciate your comments on pricing and are glad you feel satisfied as a first‑time buyer. Your excitement about future models means a lot to us, and we look forward to continuing to deliver scooters that meet your expectations.
If you have any questions or need assistance with your Max G3, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Scooter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent equipment. I recommend it for your daily transportation.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you find it excellent equipment and that you recommend it for daily transportation. It’s wonderful to know the scooter’s speed, range, and reliability are making your everyday rides easier and more enjoyable.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality
Rated 5 out of 5 stars
Segway
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great electric scooter durable all terrains love this scooter
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Bronson,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you find it durable and capable across all terrains—it’s wonderful to know you love riding it and that it’s delivering both performance and reliability. Your feedback highlights exactly what makes the G3 such a versatile scooter.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
speed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.you have to get the segway app and connect your scooter for it to go over 20mph. go to more functions then hit customize speed and put it at 28mph
I would recommend this to a friendBrand response from Official Segway Support
Posted .Thank you for sharing your insights! Happy riding!
Rated 1 out of 5 stars
Horrible distance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even though the scooter only goes 28 mph which is the average speed for keeping up with city traffic.You only get about 14-16 miles before the battery is dead….(no hills)Thats horrible !!!! We purchased 2 and both back in the box to be shipped back to the manufacture
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Hi, Prince. We sincerely apologize for the issue you’re experiencing with your scooter. To assist you in resolving this matter, please feel free to contact our after-sales service team at your convenience.
Email: technicalsupport@segway.com Hotline: 1-866-473-4929 Hours of Operation: Monday - Friday, 5:30 AM - 5:00 PM Pacific Standard Time. When reaching out to our support team, please mention that Olivia guided you to contact after-sales service. We will do our best to assist you to resolve this promptly and efficiently.

![Grouped and corrected text:
1. 28 mph Max. Speed in 30% Mx. Climbing Slope [2]
2. UL Micromobility - netemance Performance Verification Mark Range | Energy Consumption | FL Acceleration | Charge Time | Water Resistance
3. 2000W W Max. Power
4. Brighter Lighting System
5. 2.4s 0-15mph Acceleration
6. Dual Disc Brakes
7. 50 miles Max. Range
8. Works with Apple Find My
9. SEGWAY AirLock Autonomous Unlocking
10. Dual Hydraulic Suspensions
11. Smart TFT Display
12. 20](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/f7daa45f-af22-4fab-89b5-7038458a4c07.jpg;maxHeight=54;maxWidth=54;format=webp)













