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Customer Ratings & Reviews

$1,199.99
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Customer reviews

Rating 4.6 out of 5 stars with 385 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Ninebot Max G3 Electric Scooter's speed, ride quality, and overall performance. Many appreciate the long battery life and ease of use, as well as the added comfort of the suspension and the surprising power it delivers. However, some customers have expressed concerns about the actual range and the scooter's heavy weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 385 reviews
  • Rated 4 out of 5 stars

    Range is the only major letdown

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good for daily commuting, but do not count on range if you wanna travel farther, hardly getting 14-16 miles. Way too powerful for its size.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Praneeth,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re glad to hear it’s working well for your daily commuting, though we’re sorry the range hasn’t met your expectations. Your feedback about real‑world mileage and power is very valuable, as it helps us better understand how the scooter performs in everyday use compared to specifications.

      For further assistance or tips on optimizing battery performance, please contact our support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this about a month ago from another Segway scooter, MAX G2, and was definitely worth the upgrade. Battery last longer, barely feel anything with the suspension system, and better lights on it. Best buy had it in stock and was on sale so I saved a few hundred bucks and also was fast to be picked up curb side.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Ryan,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear the upgrade from your Max G2 was well worth it and that you’re enjoying the longer battery life, smoother suspension, and improved lighting. It’s great to know Best Buy had it in stock and that you were able to save a few hundred dollars with the sale — plus the convenience of curbside pickup! We’re delighted this scooter has exceeded your expectations.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it! I pre-ordered mine for $899 w/ segway bag. So much fun crusing around town or taking to work. Im roughly 230lbs. It handles bumps well and feels super safe not sketchy whatsoever. Very portable. Tons of bells and whistles. This has gotta be one of the BEST electric scooters in this price range for what you get. I have no complaints!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Derrick, We so thrilled to hear that you love your Max G3. It is really the best in class. Keep adventuring and riding onwards!

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Segway the only way to go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best quality and performance by Segway. Couldn’t be happier, love it!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Cassandra,

      Thank you for your glowing 5‑star feedback on the Segway Ninebot Max G3 Electric Scooter (Black). We’re thrilled to hear you’re so happy with its quality and performance — with a 50‑mile max range and 28 mph max speed, it’s built to deliver both endurance and excitement for your rides. Knowing you “couldn’t be happier” is exactly what we strive for!

      If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Exceeded expectations

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt know what to expect when I got the scooter but my expectations were exceeded. First of all its way faster than I expected, it’s pretty big too, which in my opinion is more comfortable but i got this for my wife because im planning on getting the gt3 pro, and after riding this I started questioning if I even need the gt3 pro because this is fine even for me, and im one who usually gets the best of the best. This scooter is more like a vehicle compared to your traditional cheap electric scooter. The boost mode is insanely fast and powerful, I honestly dont know who would even use it. When I first used it the front wheel jumped up because of the power, which i was definitely not expecting. The quality is top tier, and its just a very comfortable premium all around scooter. And after i first rode this I thought to myself , honestly $1000 for this is actually a steal for how good this scooter is. So if youve been eyeing this for a while wondering if it’s good enough for you, trust me it is!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      UNSTOPPABLE ENERGY! That jaw-dropping acceleration, premium comfort defying its price, and performance impressive enough to make a connoisseur pause? Standing ovation from our engineers! Thanks for the epic endorsement!

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing Scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great scooter for the price! It even has red brake calipers!! Received it just a few days after I ordered. Set up was incredibly easy, it is super quick, and the Bluetooth technology is really great and bug free so far.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Ryan,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you’re enjoying it and that it’s delivering great value for the price. It’s wonderful to know setup was easy, the scooter is super quick, and that the Bluetooth technology has been smooth and reliable for you. The detail about the red brake calipers is a fun touch — we love that you noticed!

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fun scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases ive made.. i cant be happier.. i actually brought my wife one.. as well

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi CharlesY - you know, a couple that rides scooters together, stays together! Ha. Thank you for the review and happy riding.

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Ninebot g3 max excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a nice fast reliable ride strong tested in rain i have fun with mi kids on it off road also fast chraging is perfect for going to work.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hello Ronald - Thanks for sharing! It’s great to hear the Max G3 been reliable and fun for both your commute and family time. Happy Riding!

  • Cons mentioned:
    Range

    Rated 5 out of 5 stars

    Best scooter under 1300

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best and most reliable scooter I’ve had in a while. The only thing I’d say is a problem is the Range and the 28mph limit as once you ride it you’ll soon want more.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that it’s been the best and most reliable scooter you’ve had in a while. Your feedback about the range and 28 mph speed limit is valuable—many riders enjoy the performance so much that they naturally want even more. It’s great to know the scooter has fulfilled your expectations and delivered strong reliability at this price point.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Segway-Ninebot Max G3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast for a Scooter premium design and amazing performance

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear MarcusP,

      Thank you for sharing your feedback on the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you find it very fast, with a premium design and amazing performance. It’s wonderful to know the scooter has met your expectations and delivered a great riding experience.

      If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at technicalsupport@segway.com.

      Best regards,
      Segway Customer Support Team

  • Cons mentioned:
    Range

    Rated 4 out of 5 stars

    It's perfect, but there's two problem.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for myself to travel with a friend and the only problem is its range, if it could go longer, then that would be ideal. I'll probably buy an additional accumulator when it comes out. It was also said that the footrest would be quiet, but it was loud and scratched very easily.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that overall you find it perfect for traveling with a friend, and we appreciate your honest feedback about the areas that could be improved.

      Your comments on the range and the footrest are very valuable. We understand how a longer range would make rides even more convenient, and we’ll note your suggestion about an additional accumulator. We also appreciate your observations about the footrest being louder and more prone to scratches than expected — feedback like this helps us identify opportunities to enhance the riding experience.

      If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    Seway max G3 a leading brand for electric scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seway max G3 electric scooter is my first scooter perfect and easy to ride solid build quality and longevity a reliable riding performance even in wet conditions.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that your first scooter experience has been such a positive one! It’s wonderful to know you find it perfect and easy to ride, with solid build quality, longevity, and reliable performance — even in wet conditions. That combination of durability and confidence in all weather is exactly what we aim to deliver with the Max G3.

      If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Segway G3

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its worth the hype honestly. Great electric scooter and fast charging makes it convenient. I received mine this week and the stability is amazing plus the speed levels are within reason. Looking forward to my local comutes

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      We're so happy to hear that you love your Max G3. It is truly a next-generation ride jammed pack with convenience and performance features, perfect for your commutes. Happy riding!

  • Rated 5 out of 5 stars

    I recommend it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's quite entertaining and functional, I enjoy it with my children and it's very useful for places where you can't take your car

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Eudy,

      Thank you for sharing your 5‑star review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that you find it both entertaining and functional, and that it’s useful for spending time with your children and for places where a car isn’t practical. Your feedback means a lot to us and reinforces our commitment to delivering scooters that combine convenience, reliability, and fun for everyday use.

      If you need further assistance or have any questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    G3 Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my G3, smooth rides all through out the city of SF

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Luis,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you love your G3 and that it’s giving you smooth rides all throughout San Francisco. Your feedback highlights the scooter’s comfort and reliability, making it a great choice for city commuting and fun adventures.

      For any questions or assistance, please contact our support team at technicalsupport@segway.com.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best scooter for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scooter is the Mercedes of scooters. I use it daily to commute back n forth to work etc… it gets 25 miles in sport mode and 50 in basic mode. Charges super quick and honestly I’m a Segway fan for life now…

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Joshua, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    an unforgettable trip

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't expect so much from a scooter. I'm about to buy another one for my wife to ride together.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi JoseS - thank you very much for the review! Happy wife, happy life! Enjoy that new #segwaysmile

  • Rated 5 out of 5 stars

    SEGWAY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gorgeous scooter ! If you purchase it, you won't regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely satisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im extremely happy with my purchase i would definitely recommend to family and friends

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Lewis,

      Thank you for sharing your 5‑star review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you are extremely happy with your purchase and that you would recommend it to family and friends. Your feedback means a lot to us and reinforces our commitment to delivering scooters that combine performance, reliability, and everyday enjoyment.

      If you need further assistance or have any questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    The best scooter I have ever seen

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice equipment, I got it in the Best Buy located in chili vista.

    I would recommend this to a friend