Customer Ratings & Reviews
![Grouped and corrected text:
1. 28 mph Max. Speed in 30% Mx. Climbing Slope [2]
2. UL Micromobility - netemance Performance Verification Mark Range | Energy Consumption | FL Acceleration | Charge Time | Water Resistance
3. 2000W W Max. Power
4. Brighter Lighting System
5. 2.4s 0-15mph Acceleration
6. Dual Disc Brakes
7. 50 miles Max. Range
8. Works with Apple Find My
9. SEGWAY AirLock Autonomous Unlocking
10. Dual Hydraulic Suspensions
11. Smart TFT Display
12. 20](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/f7daa45f-af22-4fab-89b5-7038458a4c07.jpg)
- Model:
- AA.05.16.01.0002
- |
- SKU:
- 6618845
Customer reviews
Rating 4.6 out of 5 stars with 385 reviews
(385 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the Ninebot Max G3 Electric Scooter's speed, ride quality, and overall performance. Many appreciate the long battery life and ease of use, as well as the added comfort of the suspension and the surprising power it delivers. However, some customers have expressed concerns about the actual range and the scooter's heavy weight.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s worth the money I just wish I would have got a bike instead
I would recommend this to a friendRated 4 out of 5 stars
Good scooter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good scooter for going around a college campus with ease and great form cruising around a city
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Allison,
Thank you for sharing your 4‑star review of the Segway Ninebot Max G3 Electric Scooter. We’re glad to hear that it has been a good solution for getting around your college campus with ease and for cruising through the city. Your feedback is valuable to us, and we appreciate you taking the time to share your experience.
If you have any suggestions on how we could make your scooter experience even better, we’d love to hear them. Please feel free to reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Best scooter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves it. It’s simply the best. It’s safe, holds a charge and gets my son around all day.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear BrianjO,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear your son loves it and that it’s proving to be safe, reliable, and long‑lasting on a single charge. It’s wonderful to know the scooter is keeping up with his daily rides and delivering the dependable performance you expect.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Scooter is a lot Fun
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Scooter Ever. If you want to tour your city? This is a great option. Enjoy !
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Eliud,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you consider it the best scooter ever and that it brings so much fun to your rides. Touring your city with smooth performance and reliable range is exactly the kind of experience we love to hear about.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
1CGCB2530R3501
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good skateboard I recommend it bring a very good mileage perfect icual thanks to the Best Buy team very good service
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Juan,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re glad to hear you’re satisfied with its mileage and performance, and that you recommend it. It’s wonderful to know you also had a positive experience with Best Buy’s service. Your feedback is greatly appreciated.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Segway Max G3
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice scooter!! Comfortable suspension and impressive theft security.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Leon, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic, quality ride, and the new generation has so many incredible features! Thank you for sharing your experience with us and keep on adventuring!
Rated 5 out of 5 stars
my supernova
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it every day for almost 24 miles. It was the best purchase; it saved me money. recommend buying a fast charger if you use it daily.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Cristian, thank you for your feedback! It’s great to hear that your Max G3 has been both practical and cost-saving for your daily 24 mile commute. At Segway-Ninebot we strive to help our customers have a great experience. If you ever need any assistance, please reach out at technicalsupport@segway.com. Happy Riding!
Rated 5 out of 5 stars
SHE SAID: THANKS A LOT SEGWAY.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has excellent performance, the person I gave it as a gift, she is using it every day with great demand and endurance, and even takes her 8-year-old daughter to school in it 4 of 5 days.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that the person you gifted it to is enjoying it daily and that it’s proving reliable even with frequent use. It’s wonderful to know the scooter’s performance and endurance are meeting such high demand and even helping with school runs.
If you ever have questions or believe the scooter may need a checkup, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). We’d be happy to assist you.
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Go go max 3
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like my nine bot max 3 enjoy riding so far so good
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi David, We're thrilled to hear that you're maximizing the full potential of the Max G3! It's an incredible ride and we want to thank you for choosing us. Enjoy the ride!
Rated 5 out of 5 stars
Ride On!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A must have, fun to ride and very durable compared to others. Got 2 for the family to have fun with and can’t get them off of it.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hello Erik, thanks for the feedback! It’s awesome to hear that your family is having a blast with the Max G3 and that they stand out in terms of durability. If you ever need any assistance, please reach out at technicalsupport@segway.com
Rated 5 out of 5 stars
Segway G3 Max scooter shopping experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy members were great. Friendly and answered my questions regarding return policies and options for warranty. I had an excellent shipping experience and they helped me bringing the scooter to my car.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear David,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that your shopping experience at Best Buy was excellent and that the team was friendly, helpful with warranty and return questions, and even assisted you with bringing the scooter to your car. It’s wonderful to know the process was smooth from start to finish — that’s exactly the kind of experience we hope our riders have when purchasing a Segway product.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 3 out of 5 stars
Too soft
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good acceleration, but the suspension is a little soft with no adjustment
No, I would not recommend this to a friendRated 5 out of 5 stars
Awesome scooter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an excellent scooter. I recommend first time scooter riders to buy it.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Thank you for your recommendation! We’re thrilled to hear you find the scooter excellent and suitable for first-time riders. Enjoy your rides! If you ever need any assistance, please reach out at technicalsupport@segway.com. Happy Riding!
Segway-Ninebot Customer Support.
Rated 4 out of 5 stars
Best Commuter Scooter
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is currently the best commuter scooter on the market currently, the price is fair and is competitive to other brands. Only reason im not giving it 5 stars is the battery life, and the speed being limited to 20mph.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you consider it the best commuter scooter on the market and that the price feels fair compared to other brands. It’s wonderful to know the scooter’s performance and features have impressed you.
We appreciate your honest feedback about the battery life and speed limitations — insights like yours help us understand how riders experience the product and where improvements could make commuting even better.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Cons mentioned:Range
Rated 1 out of 5 stars
Have had this for 6 weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bougbt this scooter 6 weeks ago and it was my first electric scooter. Reas that it had a 50 mile radius. Thus is false. Didnt expect it to but hoped it would be somewhere adround 25 miles. False !! For the price this scotter is not on par. Bought the Apollo City and there is no comparison. I took out the ninebot segway one last time before i returned it today hoping to keep it. It was so dissapointing. It went 7 miles in sport mode. And the last 2 miles i went 15mph. They lied about the ability. The apollo city i bought was $200 less and it runs on sport mode fantastically for more than 20 miles. The Segway does mayve 6 miles. Hope this helps. There are so many better optiobs than the segway g3 for the money
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Hi Kyoung37 - thank you for your review... I wish we could have discussed as it seems like we could have helped you. The Max G3 is one of our best and most reliable scooters, so you experience is definitely unique. For range, many factors go into determining range (speed, weight, hills, battery level, temperature, etc, etc), but I can promise you that 6 miles is not accurate on the Max G3.
We are still here if you are available... please reach out! https://service.segway.com/us-en/
- Pros mentioned:Ride quality
Rated 2 out of 5 stars
malfunction
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the scooter I noticed when i was drive a mile batery would drain to about 80% it rode smooth had fun the 2nd day of me having the scooter i got on it hit the throttle it took and didnt want to stop i was hitting breaks let the throttle ago it still was going i jump off it I fractured my elbow and hurt my left wrist i want to get the same one but im scared
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Hi, Rome. We sincerely apologize for the issue you’re experiencing with your scooter. To assist you in resolving this matter, please feel free to contact our after-sales service team at your convenience.
Email: technicalsupport@segway.com Hotline: 1-866-473-4929 Hours of Operation: Monday - Friday, 5:30 AM - 5:00 PM Pacific Standard Time. When reaching out to our support team, please mention that Olivia guided you to contact after-sales service. We will do our best to assist you to resolve this promptly and efficiently.
Rated 5 out of 5 stars
Segway. Great buy at Best Buy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service and a great product. Highly recommend!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Andy, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!
Rated 3 out of 5 stars
Mehhh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not for beginners, G2 has better battery, and is much more stable when it comes to bumps.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Clement, We're sorry to hear about your experience on the Max G3. We'll be sure to share your feedback with our product team. To assist you in resolving this matter, please feel free to contact our after-sales service team at your convenience. Email: technicalsupport@segway.com Hotline: 1-866-473-4929 Hours of Operation: Monday - Friday, 5:30 AM - 5:00 PM Pacific Standard Time. We will do our best to assist you to resolve this promptly and efficiently.
Rated 1 out of 5 stars
Severely Lacks Quality Control!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed by the lack of quality control in the manufacturing process behind the Max G3 scooter. 3 key things that were issues: 1. Misaligned LCD Backlight 2. Surface Damage to Power On button 3. Misaligned Disc Brake - Can hear it inconsistently rubbing against brake pads when applying pressure. 4. Power delivery on Boost was erratic - dangerously so.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Hi Ronnie, We're so sorry to hear about the issues you're experiencing with the Max G3. To assist you in resolving this matter, please feel free to contact our after-sales service team at your convenience. Email: technicalsupport@segway.com Hotline: 1-866-473-4929 Hours of Operation: Monday - Friday, 5:30 AM - 5:00 PM Pacific Standard Time. We will do our best to assist you to resolve this promptly and efficiently.
- Pros mentioned:Battery life, Speed
Rated 5 out of 5 stars
Segway Max G3 is in a League of Its Own!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve tried several electric scooters over the years, but the Segway Max G3 completely redefined what I thought was possible from an e-scooter. From the moment I stepped on, I could feel the solid engineering, power, and smooth handling that makes this scooter a game-changer for daily commuting and weekend adventures alike. The dual suspension and 11-inch self-healing tires glide over potholes and bumps like they’re nothing. The powerful 850W motor (peaks at 2000W!) delivers instant torque and easily takes on steep hills without losing momentum. I regularly hit 28 mph and still feel in full control thanks to the SegRide stability system. But it’s not just about power—this scooter is smart. The TFT display is crisp and intuitive, showing everything from speed to battery to navigation. I love the AirLock keyless start and Apple Find My integration—no more worrying about theft or keys. The under-deck lights and 360° visibility system are also a big safety bonus, especially at night. Battery life? Absolutely amazing. I consistently get over 30 miles per charge even in real-world conditions, and charging is fast and easy. It’s not the lightest scooter, but that’s the trade-off for having so much tech, performance, and durability packed into one machine. Whether you’re a commuter, thrill-seeker, or just want to ride in serious style, the Segway Max G3 is worth every penny. It’s not just a scooter—it’s freedom, fun, and futuristic tech rolled into one sleek beast. Highly recommend it—hands down the best scooter on the market in 2025.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Egzon, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!