Customer Ratings & Reviews
- Model:
- AA.05.16.01.0002
- |
- SKU:
- 6618845
Customer reviews
Rating 4.6 out of 5 stars with 425 reviews
(425 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the product's impressive speed, smooth ride quality, and strong overall performance. They also appreciate its excellent battery life, portability, effective suspension, and good range and power. However, a few customers note its considerable weight and express minor concerns about the handlebar design.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Best Commuter Scooter
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is currently the best commuter scooter on the market currently, the price is fair and is competitive to other brands. Only reason im not giving it 5 stars is the battery life, and the speed being limited to 20mph.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you consider it the best commuter scooter on the market and that the price feels fair compared to other brands. It’s wonderful to know the scooter’s performance and features have impressed you.
We appreciate your honest feedback about the battery life and speed limitations — insights like yours help us understand how riders experience the product and where improvements could make commuting even better.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 3 out of 5 stars
Too soft
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good acceleration, but the suspension is a little soft with no adjustment
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Dear Potentpot,
Thank you for sharing your review on the Segway Max G3 Electric Scooter. We’re glad to hear you appreciate its good acceleration, though we understand your concern about the suspension feeling a little too soft without adjustment options. Your feedback is valuable, as it helps highlight areas where riders may want more customization for comfort and performance.
We’re pleased the scooter has delivered strong acceleration, and we’ll make sure your comments are noted for future improvements.
If you have any questions or need assistance with your Max G3, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
Rated 1 out of 5 stars
Have had this for 6 weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bougbt this scooter 6 weeks ago and it was my first electric scooter. Reas that it had a 50 mile radius. Thus is false. Didnt expect it to but hoped it would be somewhere adround 25 miles. False !! For the price this scotter is not on par. Bought the Apollo City and there is no comparison. I took out the ninebot segway one last time before i returned it today hoping to keep it. It was so dissapointing. It went 7 miles in sport mode. And the last 2 miles i went 15mph. They lied about the ability. The apollo city i bought was $200 less and it runs on sport mode fantastically for more than 20 miles. The Segway does mayve 6 miles. Hope this helps. There are so many better optiobs than the segway g3 for the money
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Hi Kyoung37 - thank you for your review... I wish we could have discussed as it seems like we could have helped you. The Max G3 is one of our best and most reliable scooters, so you experience is definitely unique. For range, many factors go into determining range (speed, weight, hills, battery level, temperature, etc, etc), but I can promise you that 6 miles is not accurate on the Max G3.
We are still here if you are available... please reach out!  https://service.segway.com/us-en/
- Pros mentioned:Ride quality
Rated 2 out of 5 stars
malfunction
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the scooter I noticed when i was drive a mile batery would drain to about 80% it rode smooth had fun the 2nd day of me having the scooter i got on it hit the throttle it took and didnt want to stop i was hitting breaks let the throttle ago it still was going i jump off it I fractured my elbow and hurt my left wrist i want to get the same one but im scared
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Hi, Rome. We sincerely apologize for the issue you’re experiencing with your scooter. To assist you in resolving this matter, please feel free to contact our after-sales service team at your convenience.
Email: technicalsupport@segway.com Hotline: 1-866-473-4929 Hours of Operation: Monday - Friday, 5:30 AM - 5:00 PM Pacific Standard Time. When reaching out to our support team, please mention that Olivia guided you to contact after-sales service. We will do our best to assist you to resolve this promptly and efficiently.
Rated 5 out of 5 stars
Segway. Great buy at Best Buy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service and a great product. Highly recommend!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Andy, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!
Rated 3 out of 5 stars
Mehhh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not for beginners, G2 has better battery, and is much more stable when it comes to bumps.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Clement, We're sorry to hear about your experience on the Max G3. We'll be sure to share your feedback with our product team. To assist you in resolving this matter, please feel free to contact our after-sales service team at your convenience. Email: technicalsupport@segway.com Hotline: 1-866-473-4929 Hours of Operation: Monday - Friday, 5:30 AM - 5:00 PM Pacific Standard Time. We will do our best to assist you to resolve this promptly and efficiently.
- Pros mentioned:Battery life, Ride quality, Speed
Rated 5 out of 5 stars
Best scooter powerfulsmooth and worth every dollar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using the Segway Max G3 almost every day and honestly it exceeded my expectations. The acceleration is strong, the ride feels super smooth, and it handles bumps way better than other scooters I’ve tried. The build quality feels premium and solid, not cheap or shaky at all. The battery life is amazing too. I can ride for long distances without stressing about charging constantly, and the top speed makes commuting actually fun. I also really like the Apple Find My feature for extra security and peace of mind. Another thing I noticed is how stable and comfortable it feels even at higher speeds. The lights, brakes, and overall design make it feel safe and reliable. You can tell Segway put a lot of thought into this scooter. If you want a scooter that’s fast, comfortable, durable, and looks clean, the Max G3 is definitely worth it. I would absolutely recommend it to anyone looking for a high-quality commuter scooter.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Angel,
Thank you for sharing your review on the Segway Max G3 Electric Scooter. We’re thrilled to hear that it has exceeded your expectations with strong acceleration, smooth rides, premium build quality, and impressive battery life. It’s wonderful to know you appreciate the stability, comfort, and safety features—even at higher speeds—and that the Apple Find My integration adds extra peace of mind. Your detailed 5‑star feedback and recommendation mean a lot, and we’re delighted the Max G3 has provided such a reliable and enjoyable commuting experience.
If you have any questions or need assistance with your Max G3, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
Rated 1 out of 5 stars
Severely Lacks Quality Control!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed by the lack of quality control in the manufacturing process behind the Max G3 scooter. 3 key things that were issues: 1. Misaligned LCD Backlight 2. Surface Damage to Power On button 3. Misaligned Disc Brake - Can hear it inconsistently rubbing against brake pads when applying pressure. 4. Power delivery on Boost was erratic - dangerously so.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Hi Ronnie, We're so sorry to hear about the issues you're experiencing with the Max G3. To assist you in resolving this matter, please feel free to contact our after-sales service team at your convenience. Email: technicalsupport@segway.com Hotline: 1-866-473-4929 Hours of Operation: Monday - Friday, 5:30 AM - 5:00 PM Pacific Standard Time. We will do our best to assist you to resolve this promptly and efficiently.
- Pros mentioned:Battery life, Speed
Rated 5 out of 5 stars
Segway Max G3 is in a League of Its Own!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve tried several electric scooters over the years, but the Segway Max G3 completely redefined what I thought was possible from an e-scooter. From the moment I stepped on, I could feel the solid engineering, power, and smooth handling that makes this scooter a game-changer for daily commuting and weekend adventures alike. The dual suspension and 11-inch self-healing tires glide over potholes and bumps like they’re nothing. The powerful 850W motor (peaks at 2000W!) delivers instant torque and easily takes on steep hills without losing momentum. I regularly hit 28 mph and still feel in full control thanks to the SegRide stability system. But it’s not just about power—this scooter is smart. The TFT display is crisp and intuitive, showing everything from speed to battery to navigation. I love the AirLock keyless start and Apple Find My integration—no more worrying about theft or keys. The under-deck lights and 360° visibility system are also a big safety bonus, especially at night. Battery life? Absolutely amazing. I consistently get over 30 miles per charge even in real-world conditions, and charging is fast and easy. It’s not the lightest scooter, but that’s the trade-off for having so much tech, performance, and durability packed into one machine. Whether you’re a commuter, thrill-seeker, or just want to ride in serious style, the Segway Max G3 is worth every penny. It’s not just a scooter—it’s freedom, fun, and futuristic tech rolled into one sleek beast. Highly recommend it—hands down the best scooter on the market in 2025.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Egzon, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!
- Pros mentioned:Ride quality, Speed
Rated 5 out of 5 stars
The best of the best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Driving. This scooter is the most comfortable ride you will ever get. Smooth comfortable. The weight is good. The range is really good. It’s fast the technology is simply The best. I’m planning on keeping this scooter for Many years.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review on the Segway Max G3 Electric Scooter. We’re thrilled to hear that you find it the most comfortable ride, with smooth handling, excellent range, and advanced technology. It’s wonderful to know you’re planning to keep it for many years — that speaks volumes about its durability and performance.
Your feedback highlights exactly what makes the Max G3 stand out — powerful speed, long range, and cutting‑edge features that deliver both comfort and reliability for everyday commuting.
If you ever need assistance with your Max G3 or have questions about its features, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality, Speed
Rated 5 out of 5 stars
Buy It - You Will Not Be Sorry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Aggressive looks and the power to back it and it is as fast as advertised. The range is a little exaggerated, but I am 6-3, 200 lbs so I'm not in the test demographic they used in their milage ratings. The headlight is extremely bright, but it's not adjustable. It's either on or off; no low-beam. As a result, it's uncomfortable for walkers and cyclists walking towards me on the bike paths. I turn the headlight off when opposing traffic is in my path. The running light is powerful enough to get me past them without blinding them, The suspension is awesomely smooth and the ride feels safe, steady, and solid. And man, the brakes are fantastic. Great purchase - love my G3. The plusses outweigh the headlight drama.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear JoeT,
Thank you for sharing your detailed feedback on the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you enjoy its aggressive design, powerful performance, smooth suspension, and fantastic braking. It’s great to know the scooter feels safe, steady, and solid for your rides.
We appreciate your thoughtful notes on the headlight brightness and range expectations—your insights are very valuable for us and for other riders considering this model. It’s wonderful to hear that overall, the positives far outweigh the minor concerns and that you love your G3.
If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality, Speed
Rated 4 out of 5 stars
Love the product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about this scooter. It is a very comfortable ride and it goes plenty fast. I also like the Segway app. The only thing is is that the front wheel has a big knocking noise that I gotta figure out how to get that fixed.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear James,
Thank you for sharing your review on the Segway Max G3 Electric Scooter. We’re delighted to hear that you love everything about the scooter, from its comfortable ride to its speed and the convenience of the Segway app. Your 5‑star feedback means a lot to us.
We do understand your concern about the knocking noise in the front wheel. For your safety and to ensure the scooter continues to perform at its best, we kindly ask that you contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to assist you in diagnosing and resolving the issue.
Best regards,
Segway Customer Support Team
- Pros mentioned:Speed
Rated 5 out of 5 stars
Best electric scooter in Best Buy in stock.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the Ninebot Max G3, and it’s an amazing scooter. It fully matches the official specs — fast, powerful, and can go about 14–16 miles at top speed 28 without stopping. For around $1000, it’s a great deal with excellent Best Buy warranty support. I had a few flat tires, and Best Buy helped me right away, super friendly and professional service! The Real speed 28 mph, the suspension is simply the best. The most important aspect why you should buy this electric scooter is because of the support of best buy in everything.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Andrey, thanks for your feedback on the Ninebot Max G3! It’s awesome to hear it meets expectations in speed and power. Glad you’re satisfied with the value. At Segway-Ninebot we strive to help our customers have a great experience. If you ever need any assistance, please reach out at technicalsupport@segway.com.
- Pros mentioned:Battery life, Ride quality, Speed
Rated 5 out of 5 stars
Buy it. It's worth every penny.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awsome scooter. Great material. Powerful and fast. Battery life is Awsome. 100% recommend.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Thank you very much for sharing your great experience with Segway-Ninebot. We are thrilled that you are enjoying your MAX G3 thus far. At Segway-Ninebot, we are committed to deliver premium products with the best customer experience. If you ever need any assistance, please reach out at technicalsupport@segway.com. Happy Riding!
- Pros mentioned:Battery life, Portability, Speed
Rated 5 out of 5 stars
Daily commuter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve recently switched from bicycle to e-scooter for my daily commute, and this has been great. I would recommend a scooter like the max g3 because it allows me to go off of the bicycle path and into the main roads, as its top speed of 28 mph can keep up with traffic. The suspension is great for city roads. I do a 9 mile round trip commute and I only use around 50% of the battery doing top speed. I would recommend this to my fellow city dwellers
I would recommend this to a friendBrand response from Official Segway Support
Posted .We’re glad the Segway Ninebot Max G3 is making your city commute smooth and efficient. If you ever need any assistance, please reach out at technicalsupport@segway.com. Ride On, Segway‑Ninebot Customer Support.
- Pros mentioned:Ride quality, Speed
Rated 5 out of 5 stars
Excellent scooter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this scooter and I’m honestly very impressed. It’s incredibly fast, has great speed, and responds really well when accelerating. It’s also very agile and easy to handle, perfect for getting around the city or just going for a ride. The build quality really stands out too — it feels sturdy and well-made, not like those cheap scooters that feel fragile. Overall, it completely exceeded my expectations. Even though it’s a bit expensive, it’s definitely worth it for everything it offers. I definitely recommend it if you’re looking for something fast, comfortable, and high quality.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Samed,
Thank you for sharing your review on the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that it completely exceeded your expectations with its speed, agility, and sturdy build quality. It’s wonderful to know you find it perfect for city rides and that you appreciate the craftsmanship compared to other scooters. We also value your honest note about the price and are glad you feel it’s worth it for the performance and comfort it delivers. Your strong recommendation means a lot to us.
If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality, Speed
Rated 5 out of 5 stars
Segway scooter is a must!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned multiple scooters. All Segway. me and my girlfriend both. They are fun to cruise around on and best yet I live close to town and with all the construction and gas being almost 5$ a gallon. I don’t gotta sit and wait in the traffic and I run off a simple charge. They go a pretty far distance and fast enough to where your not poking around annoying people cause your in the way. I have no complaints. They also ride good and I feel like there a fair price.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Trevor,
Thank you for sharing your review on the Segway Max G3 Electric Scooter. We’re thrilled to hear that both you and your girlfriend enjoy cruising on Segway scooters and that they’ve been such a practical solution for avoiding traffic and high gas prices. It’s wonderful to know the scooter’s range and speed fit your lifestyle perfectly, letting you get around town efficiently without any complaints.
Your feedback on value, convenience, and fun means a lot to us, and we’re delighted the Max G3 has provided you with a reliable and enjoyable ride at a fair price.
If you have any questions or need assistance with your Max G3, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Portability, Speed
Rated 5 out of 5 stars
Segway Max G3 Scooter - awesome experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This scooter is sturdy, very fast and it is very convenient to have the indicators, strong headlight and one of my favourite features is the digital lock which provides peace of mind when parking it. Easy to commute with as well, even on public transport
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear ADRIAANB, Thank you for sharing your review on the Segway - Max G3 Electric Scooter. We are thrilled to hear about your awesome experience, and we are glad that you find the scooter sturdy, fast, and easy to commute with on public transport. It is wonderful to know that you are enjoying the indicators, strong headlight, and the peace of mind provided by the digital lock feature. If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.Best regards,Segway Customer Support Team
- Pros mentioned:Ride quality, Speed
Rated 5 out of 5 stars
Game Changer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Segway Ninebot Max G3, and I have to say this scooter has exceeded my expectations in every way. From performance to build quality, it feels like Segway took everything riders loved about the previous models and elevated it to the next level. Performance: The G3 delivers smooth, powerful acceleration and a top speed of 28 mph, which is perfect for commuting and weekend rides. It handles inclines with ease and provides a stable, confident ride even at higher speeds. The large battery gives excellent range, and I can get multiple trips in before needing to recharge. Ride Quality: The suspension and larger tires make a huge difference. It soaks up bumps and uneven pavement, making rides much more comfortable than other scooters I’ve tried. Braking is responsive and reliable, giving me peace of mind when riding in busier areas. Design & Build: The scooter feels solid and well-built—nothing about it seems flimsy. The folding mechanism is smooth and secure, making it easy to store or throw in the trunk. The design is sleek but still practical, with a bright display and intuitive controls. Convenience Features: The smart functions and app integration are helpful, especially for tracking mileage and customizing ride settings. The lighting is bright and makes nighttime rides safer. Bottom Line: The Ninebot Max G3 strikes the perfect balance of speed, range, and comfort. Whether you’re commuting daily or just enjoying weekend rides, this scooter is reliable, fun, and powerful. If you’ve been on the fence about upgrading—don’t wait. This scooter is a game changer!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Abraham,
Thank you for sharing such a comprehensive and enthusiastic review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear it has exceeded your expectations in performance, build quality, and convenience. Your detailed breakdown of acceleration, suspension, braking, design, and smart features paints a fantastic picture of how the G3 is elevating your riding experience.
We especially appreciate your insights on ride comfort and stability at higher speeds, as well as the convenience of the folding mechanism and app integration. It’s wonderful to know the scooter is striking the perfect balance for both commuting and leisure rides — and we love that you consider it a true game changer.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality
Rated 3 out of 5 stars
A good scooter with a huge flaw.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Segway scooters use the highest quality materials, and build quality is among the best in the game. They use bespoke parts, and as a result, their scooters don't look like high school garage shop projects like many in the market do. There are good and bad aspects of that, of course, one bad thing being that parts may not be universally available, like other scooters using off-the-shelf parts. The power and acceleration on the G3 is pretty good in 'Sport' mode. I would say 'Drive' mode is only used to conserve battery for me, as it's rather boring and uninspiring, especially since top speed is neutered to 16 mph in that mode. I've owned the original Max G30P, P100s, and I currently have the GT2. The G3 is a fun ride with a firm chassis, and soft suspension. The scooter looks and feels premium, and feels super nice to ride - until you can't. My biggest gripe about the G3 is its pitiful range. It's so bad that it almost makes everything good about the scooter pointless. It's so bad that it almost doesn't make sense. Also, the fact that they decided to lock 20 mph behind 'Sport' mode is baffling, with 16 mph being the top allowable speed in 'Drive' mode. Call me a conspiracy theorist, but I feel like the only reason Segway did something so ridiculous was so that people are forced to be in 'Sport' mode, with its much more aggressive power curve just to be able to go faster than 16 mph, draining our battery much faster than it needs to (and contributing to the atrocious range) , making us feel like we will need their soon-to-be-released external battery. There is just no sensible reason for doing this. Frankly, it's rather ridiculous. Until they change this via a firmware update, I'll assume this is the reason why. Another issue that I had was that my first G3 had rattles I couldn't locate, so I had to exchange it for a new one. This new one also had rattling, but I located it, and got rid of it, but the front fork also has squeaking issues. I didn't want to deal with the hassle of boxing it back up to return it again, so I'll just have to contact Segway for a warranty part and replace the fork myself. For me that's less of a hassle, honestly. Minus 1-star for comical range, minus another star for limiting 'Drive' mode to 16 mph.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Hi, We're sorry to hear about your experience on the Max G3. We'll be sure to share your feedback with our product team. To assist you in resolving this matter, please feel free to contact our after-sales service team at your convenience. Email: technicalsupport@segway.com Hotline: 1-866-473-4929 Hours of Operation: Monday - Friday, 5:30 AM - 5:00 PM Pacific Standard Time. We will do our best to assist you to resolve this promptly and efficiently.

![Grouped and corrected text:
1. 28 mph Max. Speed in 30% Mx. Climbing Slope [2]
2. UL Micromobility - netemance Performance Verification Mark Range | Energy Consumption | FL Acceleration | Charge Time | Water Resistance
3. 2000W W Max. Power
4. Brighter Lighting System
5. 2.4s 0-15mph Acceleration
6. Dual Disc Brakes
7. 50 miles Max. Range
8. Works with Apple Find My
9. SEGWAY AirLock Autonomous Unlocking
10. Dual Hydraulic Suspensions
11. Smart TFT Display
12. 20](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/f7daa45f-af22-4fab-89b5-7038458a4c07.jpg;maxHeight=54;maxWidth=54;format=webp)













