Customer Ratings & Reviews
![Grouped and corrected text:
1. 28 mph Max. Speed in 30% Mx. Climbing Slope [2]
2. UL Micromobility - netemance Performance Verification Mark Range | Energy Consumption | FL Acceleration | Charge Time | Water Resistance
3. 2000W W Max. Power
4. Brighter Lighting System
5. 2.4s 0-15mph Acceleration
6. Dual Disc Brakes
7. 50 miles Max. Range
8. Works with Apple Find My
9. SEGWAY AirLock Autonomous Unlocking
10. Dual Hydraulic Suspensions
11. Smart TFT Display
12. 20](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/f7daa45f-af22-4fab-89b5-7038458a4c07.jpg)
- Model:
- AA.05.16.01.0002
- |
- SKU:
- 6618845
Customer reviews
Rating 4.6 out of 5 stars with 385 reviews
(385 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the Ninebot Max G3 Electric Scooter's speed, ride quality, and overall performance. Many appreciate the long battery life and ease of use, as well as the added comfort of the suspension and the surprising power it delivers. However, some customers have expressed concerns about the actual range and the scooter's heavy weight.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance, Ride quality, Speed
Rated 5 out of 5 stars
Vroom vroom
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! It was everything we were looking for and more! Sturdy, fast, and fun!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Thank you for your review! We are very happy that you are enjoying your Max G3. At Segway-Ninebot we strive to help our customers have a great experience. If you ever need any assistance, please reach out at technicalsupport@segway.com. Happy Riding!
Segway-Ninebot Customer Support.
- Pros mentioned:Battery life, Overall performance
Rated 5 out of 5 stars
Good safe and fun!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome ride goes fast and is great fun! Battery lasts longer than anyone's i know and i can get up to speed quicker than my friends. Haven't had any problems and is very steady even when going fast. Definitely recommend
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Suz,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you’re enjoying the awesome ride, quick acceleration, and long‑lasting battery — especially that it outperforms your friends’ scooters! It’s great to know you’ve had no issues and that it feels steady even at higher speeds. Your strong recommendation means a lot to us.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality, Speed
Rated 5 out of 5 stars
Amazing Scooter. Segway nailed it with the G3!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding scooter!! The build quality is very good, and it shows when you operate it. The tech is perfect, and I personally like the app and all the information it provides. I am 5’9 "and 165 lbs, and the speed and handling are great. The app allows you to change the max speed, which is a super nice feature. The scooter can reach speeds of 28 mph and hold the speed for miles! I notice that I can get 25-30 miles on sport mode and 35 on “drive” mode. I have never tried it, but I would see where they advertise 50 miles on eco, and I would agree that it is reachable. If you are looking for a quick but safe scooter that appears to last for years, this is the one. 10/10
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi, We're so happy to hear that you're loving the Max G3. Thank you for sharing your incredible feedback. The Max G3 is a phenomenal scooter and an absolute thrill to ride. Keep on adventuring!
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Amazing Segways
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of these and both my wife and I really like them. Amazing power going up hils with no decrease in performance and te battery last forever. I would recommend this Segway to anyone looking for a scooter.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Chris,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that both you and your wife really enjoy riding them. It’s wonderful to know the scooters deliver amazing power uphill with no loss in performance, long‑lasting battery life, and overall reliability. Your recommendation means a lot, and we’re glad the G3 has exceeded your expectations.
If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality, Speed
Rated 5 out of 5 stars
Could not be happier with this scooter. Amazing!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a major upgrade from my old E2 pro from Segway. The acceleration on this thing is INSANE. Very comfortable ride quality and handling. The adjustable rear suspension has been fun to play around with and dial in. Other people on here have been complaining about the bad battery life, but that is to be expected if you’re gonna push the scooter to its max 28 mph speed over a constant period of time. I weigh 200 lbs and I’m getting around 15 to 16 miles of range at the maximum speed. To clear up the misconception, the advertised 25 miles of range in sport mode is if you lock the speed to the stock sport speed of 20 mph
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi, Anon. Thank you so much for your fantastic review! We're thrilled to hear that you're enjoying your new Segway so much. Keep on enjoying the ride!
- Pros mentioned:Ride quality, Speed
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great speed and power. Easy navigation weaving around obstacles. Love the smooth glide of this scooter. Couldn't be happier with this product.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Kevin, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!
- Pros mentioned:Battery life, Speed
Rated 5 out of 5 stars
Amazing Segway Max G3 Scooter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I spent quite a bit of time researching scooters for my commute and when the Max G3 was announced I knew that it was the perfect choice. The pre-order and pickup process from Best Buy was easy. The scooter itself is amazing. Very smooth ride with the dual suspension and larger tires. It's fast and I get around 40 miles on a charge riding in norm mode. The app connectivity is amazing and "find my" security is a nice touch. I recommend turning off the park on slope and setting the starting speed to 0mph to allow a seamless ride. Very happy with my purchase.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Eric, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic, quality ride, and the new generation has so many incredible features! Thank you for sharing your experience with us and keep on adventuring!
- Pros mentioned:Ease of use, Overall performance, Ride quality
Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product. Rides very smooth. It is easy to transport.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Amanda,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you find it a great product, with a smooth ride and easy transportability. It’s wonderful knowing the scooter is delivering both performance and convenience for you.
For any questions or assistance, please contact our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Battery life, Speed
Rated 5 out of 5 stars
Best Valued Scooter!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this scooter. Its range and battery make this a reliable mode of transportation!!! I’m a new rider with e-scooters; however, this scooter is fast and comfortable with bumpy roads and different kinds of terrain. Highly recommend this scooter if its within your budget; it’s totally an investment.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Thanks for the great feedback! We’re delighted you’re enjoying the Max G3 range, speed, and comfort. We’re glad it’s a reliable choice for you. If you need any help, just let us know. Happy riding! — Segway-Ninebot Customer Support.
- Pros mentioned:Battery life, Overall performance
Rated 5 out of 5 stars
Segway Ninebot Max 3G e-scooter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The segway ninebot max 3g electric scooter works excellent. I like the mobile phone application. The turn by turn navigation on the tft screen is excellent. The price point is good. The battery last a good amount of time. Now an extended range external battery will complete the purchase. Yes I would recommend this to a friend. Who rides responsibly.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that it’s working excellently for you and that you enjoy the mobile app features, including turn‑by‑turn navigation on the TFT screen. It’s great to know the battery life and price point meet your expectations, and we appreciate your suggestion about an extended range external battery — feedback like this helps us understand what riders value most.
We’re glad you would recommend the scooter to friends who ride responsibly, and we truly appreciate your support.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Speed
Rated 5 out of 5 stars
Thrilled
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot figure out how to go over 20mph, when i go to customize speed it maxes out at 20mph…..BTW this scooter is amazing! They said the acceleration is disappointing but i think its great, its agile, is just so good of a scooter.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Justyn, We're so glad to hear that you're loving the Max G3! To learn more about customizing the G3's speed, feel free to check out service.segway.com, where there's helpful information and FAQs that can unlock a slew of possibilities for your ride. Keep on adventuring!
- Pros mentioned:Speed
Rated 4 out of 5 stars
NICE , BUT ......
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice scooter I just received from my lady for Christmas . I'm a biker ( 2 Hayabusa's , Victory Vision) and saw this in a store and thought it was pretty cool with full suspension and disc brakes and a close to 30mph top speed . But honestly the cool factor wore off pretty quick after 30 minutes of riding . You can't ride it on sidewalks (not supposed to anyway) and not fast enough to ride in traffic so you're limited to side streets and back roads when it's no traffic . battery seem to deplete pretty fast , never ran out of power just noticed after plugging back up after a quick run it took awhile to charge back up . Long as its understood that this is mainly an adult toy and not main means of transportation , you should be good ...
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Tommie,
Thank you for sharing your detailed review of the Segway Ninebot Max G3 Electric Scooter. We’re glad to hear you appreciated its suspension, disc brakes, and near‑30 mph top speed. At the same time, we value your honest feedback about its limitations compared to motorcycles, including where it can be ridden, battery charging time, and its role as more of a recreational scooter than a primary mode of transportation.
Your insights help other riders set the right expectations, and we truly appreciate you taking the time to share them.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
- Pros mentioned:Battery life, Speed
Rated 5 out of 5 stars
So fun!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE IT!!!! So much fun and the battery lasts so long!! I love the antitheft features and also this thing is FAST!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for your 5‑star review of the Segway Ninebot Max G3 Electric Scooter, 28 mph Max Speed with 50 miles Max Range – Black. We’re thrilled to hear how much fun you’re having with it and that you love the long‑lasting battery, anti‑theft features, and impressive speed. Your enthusiasm really shines through!
If you ever have questions or need assistance with your scooter, please reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality, Speed
Rated 5 out of 5 stars
Segway G3 is smooth like butter.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Segway G3 is smooth and fast. Downloading the app unlocks more features like onscreen navigation, Bluetooth password bypass, energy efficiency and much more. Highly recommend for the summer but also works great in cold weather.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Gabriel, thank you for sharing your feedback! It’s wonderful to hear that you’re enjoying the smooth and fast ride of the Segway Max G3. At Segway-Ninebot, we are committed to deliver premium products with the best customer experience. If you ever need any assistance, please reach out at technicalsupport@segway.com
- Pros mentioned:Battery life, Ride quality
Rated 5 out of 5 stars
Amazing Scooter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife and she is absolutely loves it. Smooth ride and crushes any bumps or uneven terrain. Battery life is more than we would ever need. Went on a 15 plus miles ride the other day and no complaints. Scooters comes with the fast charge cable which is nice. Will have to purchase the regular charger if you want that. Overall very impressed, scooter maintains its speed even going up some very steep hills and just cruises.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Chad, We're so thrilled to hear that your wife is enjoying her Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!
- Pros mentioned:Battery life, Ease of use
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Great for short commutes. Battery lasts a while. Very easy to use.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for your 5‑star review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear you love it and that it’s proving to be a great choice for short commutes. It’s wonderful to know the battery life is lasting well and that the scooter’s ease of use makes your rides even more enjoyable.
If you ever have questions or need assistance, please reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Very quick Scooter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very robust and durable scooter. The suspension easily handles speed bumps sidewalk cracks and small potholes. Feel very comfortable riding the scooter around and having such a long range is nice they also sell an additional strap on battery that is able to extend the range even further
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Kolton,
Thank you for sharing your review on the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that you find it robust, durable, and comfortable to ride, with suspension that handles bumps and cracks with ease. It’s wonderful to know the long range meets your needs and that you appreciate the option of an additional strap‑on battery for even greater distance.
If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Battery life, Speed
Rated 5 out of 5 stars
Good purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty fast and a great battery. I like the fact that has find my from apple. Wish it would be able to work with find my device from andfoid as well.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re glad to hear you’re enjoying its speed and great battery performance. It’s wonderful that the Apple Find My integration has been useful for you, and we appreciate your feedback about compatibility with Android devices. Insights like yours help us understand what riders value most and where we can improve.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
- Pros mentioned:Speed
Rated 5 out of 5 stars
Shes fast!!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the segway max g30p before this and this is light years better!!!! Handles bumps like nothing with the suspension, speeds are soooooo fast, all the built in tech is the cherry on top, so glad i made the upgrade!!!! Only down side is in sport mode battery gets drained fast, but all in all for the price this is the best on the market!!!
I would recommend this to a friendBrand response from Official Segway Support
Posted .We're so thrilled to hear that you love your Max G3! It is truly a next-generation ride jammed pack with performance and convenience features, and offers incredible value. Keep on riding and having fun!
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good Power
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent power & travel.This in my 3rd scooter & this es the best.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Alex,
Thank you for your 5‑star review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you’re impressed with its excellent power and travel range, and that it stands out as the best among the scooters you’ve owned. Your feedback means a lot to us, and we’re glad the G3 is delivering the quality and performance you were looking for.
If you ever have questions or need assistance, please reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team