Customer Ratings & Reviews
![Grouped and corrected text:
1. 28 mph Max. Speed in 30% Mx. Climbing Slope [2]
2. UL Micromobility - netemance Performance Verification Mark Range | Energy Consumption | FL Acceleration | Charge Time | Water Resistance
3. 2000W W Max. Power
4. Brighter Lighting System
5. 2.4s 0-15mph Acceleration
6. Dual Disc Brakes
7. 50 miles Max. Range
8. Works with Apple Find My
9. SEGWAY AirLock Autonomous Unlocking
10. Dual Hydraulic Suspensions
11. Smart TFT Display
12. 20](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/f7daa45f-af22-4fab-89b5-7038458a4c07.jpg)
- Model:
- AA.05.16.01.0002
- |
- SKU:
- 6618845
Customer reviews
Rating 4.6 out of 5 stars with 425 reviews
(425 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the product's impressive speed, smooth ride quality, and strong overall performance. They also appreciate its excellent battery life, portability, effective suspension, and good range and power. However, a few customers note its considerable weight and express minor concerns about the handlebar design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Ride quality, Speed
Rated 5 out of 5 stars
Amazing Segway Max G3 Scooter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I spent quite a bit of time researching scooters for my commute and when the Max G3 was announced I knew that it was the perfect choice. The pre-order and pickup process from Best Buy was easy. The scooter itself is amazing. Very smooth ride with the dual suspension and larger tires. It's fast and I get around 40 miles on a charge riding in norm mode. The app connectivity is amazing and "find my" security is a nice touch. I recommend turning off the park on slope and setting the starting speed to 0mph to allow a seamless ride. Very happy with my purchase.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Eric, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic, quality ride, and the new generation has so many incredible features! Thank you for sharing your experience with us and keep on adventuring!
- Pros mentioned:Battery life, Ride quality, Speed
Rated 5 out of 5 stars
Great upgrade from the MAX G2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a MAX G2 and now this MAX G3. I will say that the MAX G3 is an all-around improvement. The top speed is faster, the ride is smooth, the battery life is good (if your expectations are reasonable). Some folks are complaining that the battery is undersized - I would tend to agree but it at least kept the weight down. There will be an external battery coming later this year...perhaps a money grab - but for those people that REALLY DO need the extra life you at least have the option. Zero issues with the scooter so far!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Kenneth, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!
- Pros mentioned:Speed
Rated 5 out of 5 stars
Let the Fun Begin!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Segway is a trusted brand of mobile vehicles. The Max G3 is no exception! This thing hauls! It's fast, stable, and tons of fun to ride. Perfect to shredding the streets or using it as a commuter vehicle. It's suspension works well for light offroad surfaces as well. Definitely recommend buying (or at least try for yourself!).
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear DaveyB,
Thank you for sharing your review on the Segway Max G3 Electric Scooter. We’re thrilled to hear that you find it fast, stable, and tons of fun to ride. It’s wonderful to know the Max G3 works well both for commuting and light off‑road surfaces, and that you trust Segway as a brand for reliable mobile vehicles. Your 5‑star feedback and recommendation mean a lot, and we’re delighted the Max G3 has exceeded your expectations.
If you have any questions or need assistance with your Max G3, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Battery life, Ride quality, Speed
Rated 5 out of 5 stars
Amazing scooter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this scooter is doing great. I absolutely love the smooth ride and all the options available. The brakes work good, it lasts a long time on a single charge also. It charges fast, cant wait til summer to ride it more
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Steven,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you’re loving the smooth ride, the variety of options, and the reliable braking system. It’s great to know the long battery life and fast charging have made your experience even better, and we hope you enjoy many more rides this summer!
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
- Pros mentioned:Speed
Rated 5 out of 5 stars
Segway Ninebot G3 Max
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is honestly the best and coolest Scooter ever had none to mention that it comes with built-in maps along with the fact that there’s a built-in AirTag I can play music through the Scooter and it goes up to almost 30 mph. Sickening with a 50 mile range you can’t compare.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Monaco,
Thank you for sharing your review on the Segway Max G3 Electric Scooter. We’re thrilled to hear that you consider it the best and coolest scooter you’ve owned. It’s great to know you’re enjoying the built‑in maps, Apple Find My integration, music playback, and the impressive performance with speeds close to 30 mph and a 50‑mile range. Your 5‑star feedback means a lot, and we’re delighted the Max G3 has exceeded your expectations.
If you have any questions or need assistance with your Max G3, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Battery life, Ride quality, Speed
Rated 5 out of 5 stars
Way better than I expected ! ! !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had my MAX G3 for a month and love it! It’s solid, smooth, and great on rough roads. The speed, battery life, and brakes are excellent. My son uses it for school commutes and arrives with style. Super comfortable and stylish(according to my son)—definitely worth it. Highly recommend!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Victor, thank you for sharing your experience with the Segway Ninebot Max G3! We’re delighted to hear you’re enjoying the smooth ride and ease of use. If you ever need any assistance, please reach out at technicalsupport@segway.com.
- Pros mentioned:Speed
Rated 5 out of 5 stars
An excellent upgrade from the original ninebot max
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my G3 Ninebot Max. I had the original Ninebot Max, so I can see where the Ninebot has evolved from its original design and the imrovements are excellent. In regular sport mode, I can travel across town going 20 mph. With boost mode, I can travel around my vicinity and run errands and hit speeds of up to 27 mph. The shocks are really good, I love the improved standing area, I like the hoop on the front for locking the scooter, and I like the hook for a shopping bag. I can ride this one on brick roads with no problem whereas the original ninebot max basically couldn't handle it. Highly recommend.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear James,
Thank you for sharing your detailed review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear how much you love the upgrade from the original Ninebot Max and that the improvements in design, speed modes, shocks, and overall usability have made such a difference in your riding experience. It’s great to know the scooter performs well across town, handles brick roads with ease, and offers practical features like the hoop for locking and hook for carrying a shopping bag. Your high recommendation means a lot, and we’re glad the G3 has exceeded your expectations.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
- Pros mentioned:Portability, Speed
Rated 5 out of 5 stars
Best E-Scooter for the price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fun, convenient for day to day commuting, fast and reliable, gives you flight time with the suspension it has, quick response, great e-scooter overall.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear GeorgioM,
Thank you for sharing your feedback on the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you find it fun, convenient for daily commuting, fast, and reliable. It’s great to know the suspension and quick response have enhanced your riding experience, making it an excellent e‑scooter overall.
If you ever need assistance or have questions about features or maintenance, please feel free to reach out to our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
- Pros mentioned:Battery life, Ride quality, Speed
Rated 5 out of 5 stars
Smooth & Safe Ride and Top-Notch Service!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just picked up the Segway Ninebot G3 Max from Best Buy Riverdale and I'm beyond impressed! The staff was helpful and made the pickup smooth and easy. The scooter itself is a game-changer—fast, sturdy, and with incredible battery life. Perfect for commuting or just cruising around. Highly recommend both the product and the store!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Ziggy, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!
- Pros mentioned:Battery life, Overall performance, Speed
Rated 5 out of 5 stars
segway
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love my scooter segway it’s fast and efficient and the battery life is great gift and works good no problem a with this g3
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Edwin,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you love your scooter and that it’s been fast, efficient, and reliable with excellent battery life. It’s wonderful to know it has made such a great gift and is working smoothly without any issues. Your feedback highlights the G3’s strong performance and dependability.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Very quick Scooter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very robust and durable scooter. The suspension easily handles speed bumps sidewalk cracks and small potholes. Feel very comfortable riding the scooter around and having such a long range is nice they also sell an additional strap on battery that is able to extend the range even further
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Kolton,
Thank you for sharing your review on the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that you find it robust, durable, and comfortable to ride, with suspension that handles bumps and cracks with ease. It’s wonderful to know the long range meets your needs and that you appreciate the option of an additional strap‑on battery for even greater distance.
If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Well built, fun to ride, couple of quirks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Both my wife and myself bought a G3 as we wanted a fun way to explore our city, go for dinner, and attend various events. Well...the G3 has been amazing. Easy to ride, great battery life, lots of torque and power, We have a very steep hill beside our house and both of us (adults) power up the hill without the G3 even breaking a sweat. There are a couple of quirks that are not a deal breaker for me. First is the "find my" feature which allows you to connect to your iPhone worked great on my wife's G3, mine...it took a few tries to connect it and now that it is, does not connect and show the vehicles location most of the time (it pinged me the other day I left it behind while I was riding it). Second quirk is the throttle like many have stated. There is a thumb throttle and a twist throttle on the same handlebar. Both are not linear, in that as you slowly twist the throttle or use your thumb, you get nothing, then all of a sudden it engages and lurches forward (sometimes) and maintaining a "mid" throttle setting is near impossible as the throttle is so twitchy. You end up using the cruise control feature a lot to lock in a speed as the throttle are needlessly bad. Those two quirks are not deal breakers, still a great scooter and we are having a blast riding them.
I would recommend this to a friend- Pros mentioned:Ride quality, Speed
Rated 5 out of 5 stars
Nice stylish ride bigger in person
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smooth ride .. good price speed is good to be honest I got up to 32,34 mph in sport mode that’s fast enough for me anything more then that you might as well get a motorcycle.. but this for a scooter is great for what you need to do with it ..breaks is nice lights is bright .. I like it but I will say to all that ride be safe when you on the streets and enjoy the ride ..
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Renuald,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you enjoy the smooth ride, stylish design, and impressive speed in sport mode. It’s great to know the brakes and lights add to your confidence and safety while riding.
We truly appreciate your thoughtful reminder for riders to stay safe on the streets and enjoy the ride — that’s exactly the spirit we hope our scooters bring. Your feedback means a lot to us.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality
Rated 4 out of 5 stars
Fun fast and a little scary.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over all I love mine. But the design of the new throttle with thumb and twist grip put me in the hospital. I hit an unexpected bump while accelerating causing the front end to come off the ground I crashed hard. While most of this is my fault the new design of the throttle for sure didn’t help as I couldn’t let off the throttle. Wear a real helmet not a bike Helmet. Now to the actual product it’s built very well almost no damage even though I crashed at 25 mph. Power is great I’m right at the weight limit and it still accelerates plenty fast enough. If you’re heavy like me you will not get anywhere near 25 or 50 miles. Running fast I can get 10-12 miles running max speed. Only reason i removed a star is due to the poor choice with throttle design. I’m getting my wife one if that shows how I feel about the scooter overall.
I would recommend this to a friendBrand response from Official Segway Support
Posted .We sincerely appreciate your detailed feedback and we sincerely apologize for the issue you’re experiencing with your scooter. Your safety is our top priority, and we're sharing your throttle design concerns immediately with our team for review. It means a lot that you still recognize the scooter's durability and power, and that you'd consider buying another for your wife! For personalized assistance with the throttle, our After-Sales Team is ready to help:
*• Email: technicalsupport@segway.com
• Hotline: 1-866-473-4929 (Mon-Fri, 5:30 AM-5:00 PM PST)
Please mention Olivia referred you for priority support. Thank you for helping us improve, and please ride safe with that proper helmet!
- Pros mentioned:Battery life, Ride quality
Rated 5 out of 5 stars
The Best Scooter for Long Trips! Power and Speed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review."I bought the Segway Ninebot Max G3 as an alternative to my car for commuting, and I'm thrilled with it. The range is what impresses me most; even though my commute is only 10 miles (16 km), the battery lasts several days without needing to be recharged. It's a reliable machine for long trips. The motor power is excellent. It easily reaches speeds of 28 mph, and most importantly, it climbs hills without dropping too much, which was a problem with my previous model. It feels very solid and secure to ride.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hello Daniel, thank you for your review of the Segway Ninebot Max G3. We’re glad it’s proving reliable with great range and power. If you ever need assistance, please reach out at technicalsupport@segway.com. Happy Riding, Segway‑Ninebot Customer Support.
- Pros mentioned:Overall performance, Ride quality
Rated 5 out of 5 stars
Scooter Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.rides very smooth, range of ~20-25mi depending on conditions, very fun to ride
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear William,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re glad to hear that you’re enjoying the smooth rides and finding it fun to use. Your feedback on the range depending on conditions is very helpful for future riders, and it’s great to know the scooter is delivering a reliable and enjoyable experience.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
- Pros mentioned:Speed
Rated 5 out of 5 stars
E scooter
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was honestly looking for a ebike but i stumbled across this instead and it does not disappoint it has really cool features and is really easy to set up pretty quick for a scooter and really good miles
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Jose,
Thank you for sharing your review on the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that, even while looking for an e‑bike, you found this scooter to be a great fit with its cool features, quick setup, impressive speed, and long range. It’s wonderful to know it exceeded your expectations and provides a reliable, enjoyable ride.
If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Portability
Rated 5 out of 5 stars
Scoot’in
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent scooter. Powerful and easy to operate. Purchased online and was delivered on time with no damage! Happy customer.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Kat,
Thank you for sharing your review on the Segway Max G3 Electric Scooter. We’re delighted to hear that you find it powerful, easy to operate, and that your online purchase arrived on time without any damage. It’s wonderful to know the scooter has provided both performance and reliability, making you a happy customer.
Your feedback means a lot to us, and we’re thrilled the Max G3 has met your expectations for quality and convenience.
If you have any questions or need assistance with your Max G3, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Portability, Speed
Rated 5 out of 5 stars
Segway Scooter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Scooter is really amazing . A little heavy but the speed really makes up for it . I love the handle it has on the neck for I place my extra bass speaker on it and it never falls ! Great up the hills !
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Eduardo,
Thank you for sharing your review on your Segway scooter. We’re glad to hear that you find it amazing and that the speed and hill‑climbing ability are meeting your expectations. It’s great to know the handle design has been useful for carrying your extra bass speaker securely, adding even more enjoyment to your rides.
If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality, Speed
Rated 5 out of 5 stars
My scooter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It a wonderful product the quality on materials is exceptional faster comfortable the best
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Maria,
Thank you for sharing your review on the Segway Max G3 Electric Scooter. We’re thrilled to hear that you find it a wonderful product with exceptional material quality. It’s great to know the scooter delivers speed, comfort, and reliability, making it the best choice for your rides. Your 5‑star feedback means a lot, and we’re delighted the Max G3 has exceeded your expectations.
If you have any questions or need assistance with your Max G3, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team