Customer Ratings & Reviews
![Grouped and corrected text:
1. 28 mph Max. Speed in 30% Mx. Climbing Slope [2]
2. UL Micromobility - netemance Performance Verification Mark Range | Energy Consumption | FL Acceleration | Charge Time | Water Resistance
3. 2000W W Max. Power
4. Brighter Lighting System
5. 2.4s 0-15mph Acceleration
6. Dual Disc Brakes
7. 50 miles Max. Range
8. Works with Apple Find My
9. SEGWAY AirLock Autonomous Unlocking
10. Dual Hydraulic Suspensions
11. Smart TFT Display
12. 20](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/f7daa45f-af22-4fab-89b5-7038458a4c07.jpg)
- Model:
- AA.05.16.01.0002
- SKU:
- 6618845
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the product's impressive speed, smooth ride quality, and strong overall performance. They also appreciate its excellent battery life, portability, effective suspension, and good range and power. However, a few customers note its considerable weight and express minor concerns about the handlebar design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Portability, Ride quality, Speed
Segway Ninebot G3
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This scooter is amazing and really easy to use. It folds up for easy transport in trunk ride smooth and fast.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Humberto,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you find it amazing, easy to use, and convenient to fold up for transport. It’s great to know you’re enjoying the smooth and fast ride—exactly the kind of experience we designed the G3 to deliver.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality, Speed
Amazing Scooter. Segway nailed it with the G3!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding scooter!! The build quality is very good, and it shows when you operate it. The tech is perfect, and I personally like the app and all the information it provides. I am 5’9 "and 165 lbs, and the speed and handling are great. The app allows you to change the max speed, which is a super nice feature. The scooter can reach speeds of 28 mph and hold the speed for miles! I notice that I can get 25-30 miles on sport mode and 35 on “drive” mode. I have never tried it, but I would see where they advertise 50 miles on eco, and I would agree that it is reachable. If you are looking for a quick but safe scooter that appears to last for years, this is the one. 10/10
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi, We're so happy to hear that you're loving the Max G3. Thank you for sharing your incredible feedback. The Max G3 is a phenomenal scooter and an absolute thrill to ride. Keep on adventuring!
- Pros mentioned:Overall performance, Portability
Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Electric scooter is awesome, I have had so much fun riding itincthe campgrounds while everyone is riding it is a little pricey but worth it.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Janice,
Thank you for sharing your review on the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you find it awesome and that it’s bringing you so much fun riding around the campgrounds. We appreciate your honest note about the price and are glad to know you feel it’s worth it for the performance and enjoyment it provides.
If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Battery life, Speed
Customization and reliability meet and one.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool customization, battery life and versatility. The shocks are very helpful when it comes to hitting bumps and potholes, good steering control and a top speed and acceleration can be customized to your preference. I plan on panting my the way I want later so we’ll see how tha turns out.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you appreciate its customization options, impressive battery life, and versatility. It’s great to know the shocks provide comfort over bumps and potholes, while the steering control and customizable speed and acceleration enhance your riding experience.
Your plan to personalize it with your own paint design sounds exciting—this scooter is built to be both reliable and adaptable to your style.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance, Ride quality, Speed
Vroom vroom
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! It was everything we were looking for and more! Sturdy, fast, and fun!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Thank you for your review! We are very happy that you are enjoying your Max G3. At Segway-Ninebot we strive to help our customers have a great experience. If you ever need any assistance, please reach out at technicalsupport@segway.com. Happy Riding!
Segway-Ninebot Customer Support.
- Pros mentioned:Battery life, Overall performance
Good safe and fun!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome ride goes fast and is great fun! Battery lasts longer than anyone's i know and i can get up to speed quicker than my friends. Haven't had any problems and is very steady even when going fast. Definitely recommend
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Suz,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you’re enjoying the awesome ride, quick acceleration, and long‑lasting battery — especially that it outperforms your friends’ scooters! It’s great to know you’ve had no issues and that it feels steady even at higher speeds. Your strong recommendation means a lot to us.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Speed
Reliable and quick
|Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] This is a fast and reliable scooter. It has great distance and charges fairly quickly. I would definately buy again.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Eliezer,
Thank you for sharing your review on the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you find it fast, reliable, and capable of covering great distances with a quick charging time. It’s wonderful to know the scooter has met your expectations and that you would definitely buy again. Your feedback means a lot to us.
If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Speed
Speedy Scooter
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: speed, suspension, fast charging. Apple Find My and other software tunes you can adjust. Cons: Mileage and breaks. Segway tells you it can go up to 25 miles in sport+ mode, but in reality, you'll get closer to 18-20 miles.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Thank you for your detailed feedback! We're glad you're enjoying the speed, suspension, and smart features. Regarding the mileage, real-world range can vary based on riding conditions, weight, and terrain. For any concerns about performance, our After-Sales Team is happy to help. Please contact:
• Email: technicalsupport@segway.com
• Hotline: 1-866-473-4929 (Mon-Fri, 5:30 AM-5:00 PM PST)
Please mention that Olivia guided you to contact after-sales service. Ride safe!
- Pros mentioned:Ride quality, Speed
Could not be happier with this scooter. Amazing!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a major upgrade from my old E2 pro from Segway. The acceleration on this thing is INSANE. Very comfortable ride quality and handling. The adjustable rear suspension has been fun to play around with and dial in. Other people on here have been complaining about the bad battery life, but that is to be expected if you’re gonna push the scooter to its max 28 mph speed over a constant period of time. I weigh 200 lbs and I’m getting around 15 to 16 miles of range at the maximum speed. To clear up the misconception, the advertised 25 miles of range in sport mode is if you lock the speed to the stock sport speed of 20 mph
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi, Anon. Thank you so much for your fantastic review! We're thrilled to hear that you're enjoying your new Segway so much. Keep on enjoying the ride!
- Pros mentioned:Speed
Buy it !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big boy scooter, great power, hold on in boost mode! Range is good . Tons of fun, charges in 3 hours , worth every penny
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you’re enjoying the “big boy scooter” experience with its great power and boost mode — that’s exactly the kind of excitement we aim to deliver! It’s wonderful to know the range, quick 3‑hour charge time, and overall performance make it tons of fun and worth every penny for you.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality, Speed
Great purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great speed and power. Easy navigation weaving around obstacles. Love the smooth glide of this scooter. Couldn't be happier with this product.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Kevin, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!
- Pros mentioned:Battery life
Amazing Segways
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of these and both my wife and I really like them. Amazing power going up hils with no decrease in performance and te battery last forever. I would recommend this Segway to anyone looking for a scooter.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Chris,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that both you and your wife really enjoy riding them. It’s wonderful to know the scooters deliver amazing power uphill with no loss in performance, long‑lasting battery life, and overall reliability. Your recommendation means a lot, and we’re glad the G3 has exceeded your expectations.
If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance, Portability, Ride quality
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product. Rides very smooth. It is easy to transport.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Amanda,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you find it a great product, with a smooth ride and easy transportability. It’s wonderful knowing the scooter is delivering both performance and convenience for you.
For any questions or assistance, please contact our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Speed
Thrilled
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot figure out how to go over 20mph, when i go to customize speed it maxes out at 20mph…..BTW this scooter is amazing! They said the acceleration is disappointing but i think its great, its agile, is just so good of a scooter.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Justyn, We're so glad to hear that you're loving the Max G3! To learn more about customizing the G3's speed, feel free to check out service.segway.com, where there's helpful information and FAQs that can unlock a slew of possibilities for your ride. Keep on adventuring!
- Pros mentioned:Ride quality, Speed
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really solid fast and nice scooter, not a cheap one but the quality is great
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Emmanuel,
Thank you for sharing your review on the Segway Max G3 Electric Scooter. We’re delighted to hear that you find it solid, fast, and a lot of fun to ride. Your comments about the scooter’s great quality, even though it’s not the cheapest option, are very valuable to us and highlight the importance of durability and performance.
We’re thrilled that the Max G3 has met your expectations and provided you with a reliable, enjoyable riding experience.
If you have any questions or need assistance with your Max G3, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Battery life, Overall performance
Segway Ninebot Max 3G e-scooter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The segway ninebot max 3g electric scooter works excellent. I like the mobile phone application. The turn by turn navigation on the tft screen is excellent. The price point is good. The battery last a good amount of time. Now an extended range external battery will complete the purchase. Yes I would recommend this to a friend. Who rides responsibly.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that it’s working excellently for you and that you enjoy the mobile app features, including turn‑by‑turn navigation on the TFT screen. It’s great to know the battery life and price point meet your expectations, and we appreciate your suggestion about an extended range external battery — feedback like this helps us understand what riders value most.
We’re glad you would recommend the scooter to friends who ride responsibly, and we truly appreciate your support.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Battery life, Speed
Best Valued Scooter!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this scooter. Its range and battery make this a reliable mode of transportation!!! I’m a new rider with e-scooters; however, this scooter is fast and comfortable with bumpy roads and different kinds of terrain. Highly recommend this scooter if its within your budget; it’s totally an investment.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Thanks for the great feedback! We’re delighted you’re enjoying the Max G3 range, speed, and comfort. We’re glad it’s a reliable choice for you. If you need any help, just let us know. Happy riding! — Segway-Ninebot Customer Support.
- Pros mentioned:Battery life, Ride quality
Amazing Scooter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife and she is absolutely loves it. Smooth ride and crushes any bumps or uneven terrain. Battery life is more than we would ever need. Went on a 15 plus miles ride the other day and no complaints. Scooters comes with the fast charge cable which is nice. Will have to purchase the regular charger if you want that. Overall very impressed, scooter maintains its speed even going up some very steep hills and just cruises.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Chad, We're so thrilled to hear that your wife is enjoying her Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!
- Pros mentioned:Ride quality, Speed
Segway G3 is smooth like butter.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Segway G3 is smooth and fast. Downloading the app unlocks more features like onscreen navigation, Bluetooth password bypass, energy efficiency and much more. Highly recommend for the summer but also works great in cold weather.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Gabriel, thank you for sharing your feedback! It’s wonderful to hear that you’re enjoying the smooth and fast ride of the Segway Max G3. At Segway-Ninebot, we are committed to deliver premium products with the best customer experience. If you ever need any assistance, please reach out at technicalsupport@segway.com
- Pros mentioned:Speed
NICE , BUT ......
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice scooter I just received from my lady for Christmas . I'm a biker ( 2 Hayabusa's , Victory Vision) and saw this in a store and thought it was pretty cool with full suspension and disc brakes and a close to 30mph top speed . But honestly the cool factor wore off pretty quick after 30 minutes of riding . You can't ride it on sidewalks (not supposed to anyway) and not fast enough to ride in traffic so you're limited to side streets and back roads when it's no traffic . battery seem to deplete pretty fast , never ran out of power just noticed after plugging back up after a quick run it took awhile to charge back up . Long as its understood that this is mainly an adult toy and not main means of transportation , you should be good ...
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Tommie,
Thank you for sharing your detailed review of the Segway Ninebot Max G3 Electric Scooter. We’re glad to hear you appreciated its suspension, disc brakes, and near‑30 mph top speed. At the same time, we value your honest feedback about its limitations compared to motorcycles, including where it can be ridden, battery charging time, and its role as more of a recreational scooter than a primary mode of transportation.
Your insights help other riders set the right expectations, and we truly appreciate you taking the time to share them.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team