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Customer Ratings & Reviews

$1,199.99
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Customer reviews

Rating 4.6 out of 5 stars with 385 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Ninebot Max G3 Electric Scooter's speed, ride quality, and overall performance. Many appreciate the long battery life and ease of use, as well as the added comfort of the suspension and the surprising power it delivers. However, some customers have expressed concerns about the actual range and the scooter's heavy weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 385 reviews
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Great for short commutes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Plenty quick to ride around town It’s heavy but not too bad for the performance and still something I can take in my car easily Cons You pretty much need to use the app and tweak the settings, wish these could be changed without the app

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Nicholas, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!

  • Pros mentioned:
    Ease of use, Ride quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun and amazing ride. It’s easy to use. We love the sports mode

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Lecie, thank you for your review! We are very happy that you are enjoying your MAX G3. At Segway-Ninebot we strive to help our customers have a great experience. If you ever need any assistance, please reach out at technicalsupport@segway.com

  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    Great Ride

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ride. Fun scooter, fast acceleration and speed. Worth the premium price. Great service and delivered to store on time.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you’re enjoying the ride, with its fun acceleration, speed, and premium performance. It’s great to know you found it worth the price and that Best Buy’s service and timely delivery added to the positive experience.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    The moat reliable scooter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most excellent segway scooter that has been made! The speed is thrilling! Well balanced and smooth!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Abraham,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you find it excellent, thrilling in speed, and smooth in balance. It’s wonderful to know the scooter has delivered such a reliable and enjoyable riding experience for you.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Battery life, Ride quality

    Rated 5 out of 5 stars

    Excellent Elcetric Scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Segway Electric Scooter is awesome. Rides great and battery lasts a long time. We have two of these and we are very pleased with them.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you find it awesome, with a smooth ride and long‑lasting battery. It’s wonderful to know you own two of them and are very pleased — that kind of satisfaction is exactly what we aim to deliver with our scooters.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Super fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fast, fun and lasts a good while per charge. I would definitely recommend this to my friends.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Richard,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you find it fast, fun, and long‑lasting on a single charge. It’s wonderful to know the scooter is delivering such a great riding experience and that you’d recommend it to your friends — that means a lot to us.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    Segway scooters are the best scooters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scooter gets me to work and back 30 miles every day for five months in extreme cold and rain which is bad for it, but it still runs amazingly. I would recommend, actually I have recommend this product and all products from segway. I have bought 2 scooters from them/bestbuy and they both been amazing, and can deal with rough sidewalks and roads. Trust me this scooter is great

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Bobby, thank you for your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear it has performed reliably for you through daily commutes and tough weather conditions, and that you’ve had great experiences with multiple Segway scooters. If you ever need any assistance, please reach out at technicalsupport@segway.com.

  • Rated 5 out of 5 stars

    Isaiah is the GOAT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped in today to buy two Segway scooters. We were helped by Isaiah he is an amazing asset to Best Buy. His professionalism, politeness, and willingness to help surpasses most people his age. This young man deserves a raise and would do amazing in a management role.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Scooter

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. I returned an Apollo Go scooter, and it is a nice upgrade in stability and driving. Full charge in 3.5 hours is amazing. The scooter and cable do not get hot compared to the Apollo Brick. I am very on this purchase. With bigger tires, my daughter is able to ride with me as well. Do your research before you buy a scooter; each has its use case.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for sharing your experience! We are happy to hear you’re enjoying the stability and quick charging of your MAX G3. We appreciate your advice on researching before buying—finding the right fit makes all the difference. Enjoy the rides! — Segway-Ninebot Customer Support.

  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Speedy Scooter

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: speed, suspension, fast charging. Apple Find My and other software tunes you can adjust. Cons: Mileage and breaks. Segway tells you it can go up to 25 miles in sport+ mode, but in reality, you'll get closer to 18-20 miles.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for your detailed feedback! We're glad you're enjoying the speed, suspension, and smart features. Regarding the mileage, real-world range can vary based on riding conditions, weight, and terrain. For any concerns about performance, our After-Sales Team is happy to help. Please contact:
      • Email: technicalsupport@segway.com
      • Hotline: 1-866-473-4929 (Mon-Fri, 5:30 AM-5:00 PM PST)
      Please mention that Olivia guided you to contact after-sales service. Ride safe!

  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    Segway best brand for scooters

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to a Segway from my NIU scooter. Segway scooters are the best in my opinion due to the smooth ride, easy display and user friendly application. I can control many settings from my phone through the Segway app.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Mike,

      We’re excited to hear about your upgrade to the Segway Ninebot Max G3 Electric Scooter! It’s wonderful to know you’re enjoying the smooth ride, easy‑to‑use display, and the convenience of controlling settings through the Segway app.

      Your feedback reinforces why so many riders trust Segway as their go‑to brand for scooters. If you ever need assistance, please feel free to reach out at technicalsupport@segway.com.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Definitely buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loveee it!! I got it for my fiancé for Christmas and he takes it everywhere and haven’t had a single problem with it

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Lilly,

      Thank you for your 5‑star review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that your fiancé is enjoying it so much and that it’s been a wonderful Christmas gift. It’s great to know the scooter has been reliable and fun for everyday use.

      If you ever have questions or need assistance, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Ride quality, Speed

    Rated 4 out of 5 stars

    Great scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thrilling ride, fast charging, kind of heavy but manageable

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Kdizzle - thank you for the review... the Max G3 is one of newest products, and yes the thrill is definitely there! Enjoy!!!

  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    If youre lokking at e scooters this one is it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rides really smooth have no complaints out of it does good up hills and im a little over 200 pounds ive put 20 miles on it already assemble was easy and the app makes it really easy to set youre preferences and it has a pretty bright headlight compared to other e scooters

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Brian, thank you for your feedback! We’re glad to hear you’re enjoying the smooth ride and hill performance. If you ever need any assistance, please reach out at technicalsupport@segway.com. Happy Riding!

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Buy it !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big boy scooter, great power, hold on in boost mode! Range is good . Tons of fun, charges in 3 hours , worth every penny

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you’re enjoying the “big boy scooter” experience with its great power and boost mode — that’s exactly the kind of excitement we aim to deliver! It’s wonderful to know the range, quick 3‑hour charge time, and overall performance make it tons of fun and worth every penny for you.

      If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    Segway

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice ride, really smooth, very fast and family loves it

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for sharing your experience! We’re delighted to hear that you and your family are enjoying the smooth and fast ride. At Segway-Ninebot, we are committed to deliver premium products with the best customer experience. If you ever need any assistance, please reach out at technicalsupport@segway.com. Happy Riding! Segway-Ninebot Customer Support.

  • Rated 5 out of 5 stars

    Great Scooter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Segway G3 MAX is a great scooter for the daily commuter but also for a fun ride in the weekends. Plenty of power and safety feautures all around. Battery range is decent depending on the use for the scooter. Great screen that displays clear and bright speed and battery range. The boost option is also a plus, you will be surrised how fast it can take off. Overall, a great scooter with plenty of features that makes for a reliable and fun mode of transportation.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Luis,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear how much you enjoy it both for commuting and weekend rides. It’s great to know you appreciate the power, safety features, clear display, and the boost option — all designed to make riding both reliable and fun. Your feedback highlights exactly what makes the G3 Max such a versatile scooter, and we’re delighted it’s meeting your expectations.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    Best on the market

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had previous scooters and this one has taken the cake! Best smooth, comfortable, and fast ride I've had. Would 100% recommend to anyone interested in a quality scooter.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      And the award for Best Scooter Upgrade goes to... YOU! Thrilled it's your smoothest, speediest ride yet—thanks for the 100% stamp of approval. Keep dominating those streets!

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Segway G3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the scooter. This is the best scooter I’ve ever owned integrity performance and just a really nice looking scooter. Take it to work every day and one of the safest scooters with all the extra features provided.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Michael,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that it’s the best scooter you’ve ever owned, delivering both integrity and performance while also standing out with its sleek design. It’s wonderful to know you rely on it daily for work and appreciate the safety features that make your rides more secure. Your feedback truly highlights the value of the G3.

      For any questions or assistance, please contact our support team at technicalsupport@segway.com.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome Segway Scooter!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything thing about this scooter is Amazing we got it for our daughter to get around her college campus it was a game changer for her she loves it!!! The speed gets up to 28 it be rolling!!! And the battery life is great I would recommend this to anyone!!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Pam, thank you for the review! We’re thrilled to hear the Max G3 has been a game changer for your daughter on campus. At Segway Ninebot we're committed to delivering high quality products and experience for our customers. If you ever need any assistance, please reach out at technicalsupport@segway.com.