Customer Ratings & Reviews
- Model:
- AA.05.16.01.0002
- |
- SKU:
- 6618845
Customer reviews
Rating 4.6 out of 5 stars with 425 reviews
(425 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the product's impressive speed, smooth ride quality, and strong overall performance. They also appreciate its excellent battery life, portability, effective suspension, and good range and power. However, a few customers note its considerable weight and express minor concerns about the handlebar design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance, Ride quality
Rated 4 out of 5 stars
Great scooter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this scooter. Great quality, fun to ride.. .
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Dave,
Thank you for sharing your review on the Segway Max G3 Electric Scooter. We’re thrilled to hear that you love your scooter and that it has delivered both great quality and fun rides. It’s wonderful to know the Max G3 has met your expectations and provided such a positive experience.
Your feedback highlights exactly what makes the Max G3 special — dependable performance, smart features, and an enjoyable ride every time.
If you have any questions or need assistance with your Max G3, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Battery life, Speed
Rated 5 out of 5 stars
So fun!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE IT!!!! So much fun and the battery lasts so long!! I love the antitheft features and also this thing is FAST!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for your 5‑star review of the Segway Ninebot Max G3 Electric Scooter, 28 mph Max Speed with 50 miles Max Range – Black. We’re thrilled to hear how much fun you’re having with it and that you love the long‑lasting battery, anti‑theft features, and impressive speed. Your enthusiasm really shines through!
If you ever have questions or need assistance with your scooter, please reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Speed
Rated 5 out of 5 stars
Shes fast!!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the segway max g30p before this and this is light years better!!!! Handles bumps like nothing with the suspension, speeds are soooooo fast, all the built in tech is the cherry on top, so glad i made the upgrade!!!! Only down side is in sport mode battery gets drained fast, but all in all for the price this is the best on the market!!!
I would recommend this to a friendBrand response from Official Segway Support
Posted .We're so thrilled to hear that you love your Max G3! It is truly a next-generation ride jammed pack with performance and convenience features, and offers incredible value. Keep on riding and having fun!
- Pros mentioned:Speed
Rated 5 out of 5 stars
Segway max g3
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This scooter is excellent for the money and well worth it. It is a quick scooter with good range as well. The dual suspension makes a smooth ride.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear ArricFrye,
Thank you for sharing your feedback on the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that you find it excellent value for the money, with quick performance, solid range, and a smooth ride thanks to the dual suspension. It’s wonderful to know the scooter has met your expectations and provided a great riding experience.
If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality, Speed
Rated 5 out of 5 stars
The best scooter ive ever owned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a awesome scooter. Fast, excellent range and quality construction.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Lafonzo, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic, quality ride, and the new generation has so many incredible features, not to mention its range! Thank you for sharing your experience with us and keep on adventuring!
- Pros mentioned:Ride quality
Rated 5 out of 5 stars
Premium scooter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are a lot of good review about this scooter, but some are knocking the scooter for its range. I will clarify the range question. I recently bought a Max G3 and two Max G2's. I, my wife and my son (ways the same as me) took the scooters to Jekyll Island, GA for a ride. All scooters had 100% Charge. We got very good range out of all the scooters. We rode nearly a few hours, 3/4 the way around the island. When we stopped for the day, the G2's both had 60% left and the G3 had 67% left. We had all scooters in "D" mode (16mph max). We stopped many times, ventured off the path a few times. All in all, excellent range on all, but the G3 having a more powerful motor actually had best range. Now, if you ride each scooter at max speeds, naturally the more powerful and faster scooter will use more battery power. But at similar speeds, the more powerful motor didn't work as hard. Now, just want to say this. I purchased the G2 max first and for days I was admiring it beauty, premium feel, and workmanship. Then I ordered the G3 and when it came in, well, it made the G2 look like its 1980s. Now don't get me wrong. The G2 is an excellent scooter. But the feel and looks of the G3 just feels like Going from BMW to a Porche. It's worth the money.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Erv, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!
- Pros mentioned:Ride quality
Rated 5 out of 5 stars
Great product and great build
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Here is the deal, it’s great. Build quality is great and feels sturdy going 28 mph. Bought it spur of the moment and the only downside is that I’m hooked. 42 years old and I’m having a blast, considering upgrading to a faster one! Wear a helmet!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Clay,
Thank you for sharing your review on the Segway Max G3 Electric Scooter. We’re thrilled to hear that you’re enjoying the build quality and sturdy feel even at 28 mph. It’s great to know the scooter has brought so much fun and convenience into your daily routine — sometimes those spur‑of‑the‑moment purchases turn out to be the best ones!
We appreciate your reminder about safety, and we’re glad you’re having a blast while riding responsibly. Your enthusiasm and feedback mean a lot to us, and it’s exciting to hear you’re even considering upgrading to a faster model.
If you have any questions or need assistance with your Max G3, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Battery life, Speed
Rated 5 out of 5 stars
Good purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty fast and a great battery. I like the fact that has find my from apple. Wish it would be able to work with find my device from andfoid as well.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re glad to hear you’re enjoying its speed and great battery performance. It’s wonderful that the Apple Find My integration has been useful for you, and we appreciate your feedback about compatibility with Android devices. Insights like yours help us understand what riders value most and where we can improve.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
- Pros mentioned:Battery life, Portability
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Great for short commutes. Battery lasts a while. Very easy to use.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for your 5‑star review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear you love it and that it’s proving to be a great choice for short commutes. It’s wonderful to know the battery life is lasting well and that the scooter’s ease of use makes your rides even more enjoyable.
If you ever have questions or need assistance, please reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Happy user
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been very happy with this model. Is powerful and the battery last very well. I’m 210lb and can be use it for the time I need it without having to recharge.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Thank you very much for sharing your great experience with Segway-Ninebot, we are glad to hear you’re happy with the Max G3 It’s awesome that it’s powerful enough and has a long-lasting battery to meet your needs. If you ever need any assistance, please reach out at technicalsupport@segway.com. Happy Riding!
- Pros mentioned:Battery life, Speed
Rated 5 out of 5 stars
Max G3
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I have tried many scooters, but none have lived up to the reputation of the Max G3 with its groundbreaking technology with a 50 mile range and a very respectable charge time. You can also buy accessories to accelerate charging rate.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Frederick,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that it has lived up to its reputation for you and that the 50‑mile range and efficient charge time are delivering the performance you were looking for. It’s great to know you appreciate the advanced technology and the option to enhance charging with accessories — versatility and reliability are exactly what we aim to provide with the G3.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good Power
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent power & travel.This in my 3rd scooter & this es the best.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Alex,
Thank you for your 5‑star review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you’re impressed with its excellent power and travel range, and that it stands out as the best among the scooters you’ve owned. Your feedback means a lot to us, and we’re glad the G3 is delivering the quality and performance you were looking for.
If you ever have questions or need assistance, please reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Portability
Rated 5 out of 5 stars
Awesome Scooter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good and fun scooter. Used it to commute from home to work but hills were a little tough. But if you are a lightweight person should do fine. Really easy to use would highly recommend. I am getting the gt3 just because of the added 400w power
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your 5‑star review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that you find it fun and reliable for commuting, even if hills can be a bit challenging. It’s great to know that you would recommend it and that you’re already looking forward to upgrading to the GT3 for its added power. Your feedback means a lot to us and reinforces our commitment to delivering scooters that combine performance, convenience, and enjoyment for every rider.
If you need further assistance or have any questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Speed
Rated 5 out of 5 stars
I love my e-scooter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this e-scooter! I go everywhere on it. It has a lot of power and charges fast. I’m so glad that I was able to order it via Best Buy. I didn’t have to worry about anything happening to the box while I was away from home. Best purchase ever!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Molana,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear how much you love your e‑scooter and that it’s giving you the power, fast charging, and reliability you need to go everywhere with ease. It’s wonderful to know the ordering process through Best Buy gave you peace of mind and made the experience even smoother.
We’re delighted that you consider it your best purchase ever — that’s exactly the kind of satisfaction we strive to deliver!
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality, Speed
Rated 5 out of 5 stars
Excellent Scooter for the Money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I preordered the scooter and It came a day early and we assembled and tries the scooter veey confirtable ride breaking is also very comfirtable. Screen is good in day. Best pick for the price we paid.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Hanuman, We're so thrilled to hear that you love your Max G3. It's a phenomenal and comfortable ride, not to mention it offers an incredible value. Happy riding!
- Pros mentioned:Speed
Rated 5 out of 5 stars
Awesome scooter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This scooter is a monster very durable and rugged. It is awesome nice smooth acceleration and smooth stopping very stable and comfortable to ride. Should’ve got one of these a long time ago. Best scooter I have ever had. Segway always stands by their product well made and very comfortable.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review on the Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black. We’re thrilled to hear that you find the scooter durable, rugged, and comfortable, with smooth acceleration and braking. It’s wonderful to know this has been the best scooter you’ve ever owned and that Segway’s commitment to quality has stood out to you.
If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Perfect for hilly commutes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic commuter vehicle - larger wheels + suspension make it feel super smooth even on rough pavement. Great at climbing steep hills. Decent battery life and love that it has an onboard charger, so if you want to charge both at home and at work all you need to get is an extra $10 cable.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi, We're so happy to hear that you're loving your Max G3. Thank you for sharing your incredible feedback. It is a fantastic commuter vehicle indeed and the perfect option to get around hilly cities. Keep on adventuring!
- Pros mentioned:Portability, Speed
Rated 4 out of 5 stars
Segway ninebot max g3
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The scooter has fast charging, easy to use and is lighting fast. I upgraded and don’t regret it at all with a resonable price. Great buy.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear DavidA,
Thank you for sharing your thoughts on the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you’re enjoying its fast charging, ease of use, and impressive speed. It’s wonderful to know that the scooter delivers great value at a reasonable price and has been such a satisfying purchase for you.
If you ever need any assistance, please reach out at technicalsupport@segway.com. Happy Riding!
Rated 5 out of 5 stars
My son loves it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son was obsessed with this scooter. I bought it for him and he uses it constantly. It goes a little too fast in my opinion and I probably could have gotten a similar experience for a cheaper model, but this one has all the bells and whistles.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Brian, thank you for choosing the Segway Ninebot Max G3! We’re glad to hear it’s been such a hit and that the features are being enjoyed. If you ever need any assistance, please reach out at technicalsupport@segway.com
- Pros mentioned:Ride quality
Rated 5 out of 5 stars
Great scooter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid ride. Abs takes some getting used to but it’s been a great for my short commute. The clearance and heavy duty tires can help you get out of trouble.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Vincent,
Thank you for sharing your review on the Segway Max G3 Electric Scooter. We’re glad to hear that it’s been a solid ride for your short commute and that you’re enjoying the experience. It’s great to know the ABS braking system is working well, even if it takes a little getting used to, and that the clearance and heavy‑duty tires have given you extra confidence when navigating tricky spots.
Your feedback highlights exactly what makes the Max G3 a dependable commuter scooter — strong build quality, advanced safety features, and durable design for everyday use.
If you have any questions or need assistance with your Max G3, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team

![Grouped and corrected text:
1. 28 mph Max. Speed in 30% Mx. Climbing Slope [2]
2. UL Micromobility - netemance Performance Verification Mark Range | Energy Consumption | FL Acceleration | Charge Time | Water Resistance
3. 2000W W Max. Power
4. Brighter Lighting System
5. 2.4s 0-15mph Acceleration
6. Dual Disc Brakes
7. 50 miles Max. Range
8. Works with Apple Find My
9. SEGWAY AirLock Autonomous Unlocking
10. Dual Hydraulic Suspensions
11. Smart TFT Display
12. 20](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/f7daa45f-af22-4fab-89b5-7038458a4c07.jpg;maxHeight=54;maxWidth=54;format=webp)













