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Customer Ratings & Reviews

$1,099.99
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The comparable value is $1,499.99

Customer reviews

Rating 4.6 out of 5 stars with 385 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Ninebot Max G3 Electric Scooter's speed, ride quality, and overall performance. Many appreciate the long battery life and ease of use, as well as the added comfort of the suspension and the surprising power it delivers. However, some customers have expressed concerns about the actual range and the scooter's heavy weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 385 reviews
  • Rated 5 out of 5 stars

    Ninebot is always a solid scooter choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had multiple scooters from Segway and never disappointed. They might not be the fastest but man are they build well. I love this new one I got as my upgrade from Gen 1. Highly recommend it. It doesn't get the miles it stated but plenty enough for me to ride for over 3 hours straight.

    I would recommend this to a friend
  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast smooth, great experience for first time riding one

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for your review of the Segway Ninebot Max G3 Electric Scooter. We’re glad to hear your first ride was a fast and smooth experience. If you ever need any assistance, please reach out at technicalsupport@segway.com.

  • Pros mentioned:
    Ease of use, Ride quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, very easy to use . Smooth ride. Recommend

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Eunice,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that you find it excellent in quality, easy to use, and smooth to ride. Your recommendation means a lot to us, and it’s wonderful to know the scooter is meeting your expectations.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Ride quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Fun scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fun, solid build. Heavy though. Lights are a plus and are bright

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Jim,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear you’re having great fun with it and appreciate its solid build. It’s wonderful to know the bright lights add to the experience, even if the scooter feels a bit heavy—your feedback highlights both the strengths and practical details of the G3.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Best overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scooter for daily commute to work. Quick and agile.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hello Luis, thanks for the review! We're glad your Max G3 it's making your daily commute smoother. At Segway-Ninebot we're committed to delivering high quality products and experience for our customers. If you ever need any assistance, please reach out at technicalsupport@segway.com. Happy Riding!

  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    Segway scooter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scooter.super fast and smooth. I would buy again

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Greg,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you find it super fast, smooth, and worthy of buying again. Knowing it delivers the performance and quality you expect is exactly what we aim for.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Great product and great build

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here is the deal, it’s great. Build quality is great and feels sturdy going 28 mph. Bought it spur of the moment and the only downside is that I’m hooked. 42 years old and I’m having a blast, considering upgrading to a faster one! Wear a helmet!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smooth ride

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Promotional price earlier in the uear was $899 amd when it dropped again close to it ($999), it seemed like an easy decision. Really ecxeeded my expectations in what I need. Reputable brand name and the thought put into it shows.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that the promotional pricing made it an easy decision for you and that the scooter has exceeded your expectations. Your feedback highlights the value, thoughtful design, and trusted reputation of Segway, which we strive to deliver in every ride.

      For any questions or assistance, please contact our support team at technicalsupport@segway.com.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    My G3 Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know I put 3 stars but here's why. First off I like the scooter but it's not free of bugs and issues. Randomly the scooter while powered off will make noises. The mileage tracking is not accurate at all so you can't trip plan based on distances so it limits your ability to feel secure while riding long distances. One thing that stands out I wish they would fix is the throttle. When you're not pining the throttle in the max position the scooter bumps vs smooth throttle control. I have also noticed that the scooter takes a lot of effort to make it engage the motors and it's put me in risky situations when crossing the street from a stopped position. The charge time seems to be decently fast between 2-3hrs for a full charge. Swag way says they have an additional external battery to double the range and yet it's not anywhere to be found for purchase (one of the features I was/am looking for). There is no adjustability in the handlebar height so it makes it hard for a shorter rider. I am not a big fan of having to pair the scooter to my phone in order to use it (means the company wants to collect riding data) and that's unnerving. Overall I am happy with the scooter but am shopping to replace it with another scooter that will have better features I seek (like accurate batter to mile calculations).

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Ronnie,

      Thank you for sharing your detailed review of the Segway Ninebot Max G3 Electric Scooter. We appreciate your balanced perspective and the time you took to highlight both the strengths and areas for improvement. It’s great to hear you enjoy the scooter overall, especially the fast charging and solid build, but we understand your concerns about mileage tracking, throttle responsiveness, and the lack of adjustability in the handlebar height.

      Your feedback about the external battery availability, throttle smoothness, and app pairing requirements is especially valuable — these insights help us identify ways to improve the rider experience. We’re sorry to hear that some of these issues have put you in risky situations, and we take that very seriously.

      We encourage you to reach out directly to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929) so we can review your concerns in detail and explore possible solutions.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good item. My brother loves it and rides it frequently. Worth the price and would recommend

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Jose,

      Thank you for your 5‑star review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that your brother loves riding it frequently and that you find it worth the price. Your recommendation means a lot, and we’re glad the scooter is delivering both enjoyment and value.

      If you ever have questions or need assistance, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Speed
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product! It is so fast, the only issue is that it is very very heavy!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Hayden,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you find it fast and an overall great product. We appreciate your feedback about the weight — the Max G3 is built with durability and long‑range performance in mind, which does add to its sturdiness. It’s great to know the speed and ride quality are delivering the experience you were looking for.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    For transport

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, it pay by itself, i use this for commute to work saving time a more important money

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for your 5‑star review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear it’s proving to be a great product for your daily commute, saving you both time and money. Knowing the G3 is helping make transportation more efficient and cost‑effective means a lot to us.

      If you ever have questions or need assistance, please reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

      Best regards,
      Segway Customer Support Team

  • Cons mentioned:
    Range

    Rated 5 out of 5 stars

    Would Definitely Recommend!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this scooter. The range is great when you keep the speed in the 18-20 MPH zone. If you hammer it at 28 mph, your range will be reduced.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear JonathanK,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you’re loving the scooter and that the range works well when cruising at moderate speeds. Your insight about how higher speeds can reduce range is very helpful for other riders to know.

      For any questions or assistance, please contact our support team at technicalsupport@segway.com.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    As Advertised but exceeded expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, stable and well-built. I recommend not installing/using the turbo for your own safety.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Freddy, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!

  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    Segway scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ride and build quality. The heads up display is very advanced and the phone app is seamlessly integrated with the scooter. Scooot scooot. Ride safe!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Jonathan,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re glad to hear you’re impressed with the ride quality, advanced heads‑up display, and seamless phone app integration. It’s great to know the scooter is delivering such a positive experience.

      For any questions or assistance, please contact our support team at technicalsupport@segway.com.

      Best regards,
      Segway Customer Support Team

  • Cons mentioned:
    Range

    Rated 5 out of 5 stars

    Amazing first electric kick scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after hearing lots of great things online and watching lots of reviews on yt. I honestly dont have anything bad to say about this scooter, i just wish it had a lil more range when using sport mode but im looking forward to purchasing segway’s external battery when it releases to solve that minor issue :D

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear it’s been an amazing first electric kick scooter for you and that it’s lived up to the great things you’d heard online. It’s wonderful to know you’re enjoying the performance, even in Sport mode, and we appreciate your feedback about range. We’re excited that you’re already looking forward to the external battery release—it’s a great way to extend your rides even further.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Go Best buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow I'm very excited about the team at Best buy and have courtesy and thorough they were as I was pursuing an order for the scooter I would recommend a lot of people though shop at Best buy it's the best place to shop

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Segway max g3

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scooter is excellent for the money and well worth it. It is a quick scooter with good range as well. The dual suspension makes a smooth ride.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear ArricFrye,

      Thank you for sharing your feedback on the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that you find it excellent value for the money, with quick performance, solid range, and a smooth ride thanks to the dual suspension. It’s wonderful to know the scooter has met your expectations and provided a great riding experience.

      If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at technicalsupport@segway.com.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    Very smooth

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scooter rides very smoothly, acceleration is very good and goes very fast

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Jaycob,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear you’re enjoying the smooth ride and strong acceleration — that combination of comfort and speed is exactly what makes the G3 such a standout model. It’s wonderful to know it’s delivering the fast, reliable performance you were looking for.

      If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Speed
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Fast and comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty fast but make sure your on sport mood. And also very comfortable. But very heavy in terms of weight and price:). Then, 4 stars

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Navid, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic, quality ride, and the new generation has so many incredible features! Thank you for sharing your experience with us and keep on adventuring!