Customer Ratings & Reviews
![Grouped and corrected text:
1. 28 mph Max. Speed in 30% Mx. Climbing Slope [2]
2. UL Micromobility - netemance Performance Verification Mark Range | Energy Consumption | FL Acceleration | Charge Time | Water Resistance
3. 2000W W Max. Power
4. Brighter Lighting System
5. 2.4s 0-15mph Acceleration
6. Dual Disc Brakes
7. 50 miles Max. Range
8. Works with Apple Find My
9. SEGWAY AirLock Autonomous Unlocking
10. Dual Hydraulic Suspensions
11. Smart TFT Display
12. 20](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/f7daa45f-af22-4fab-89b5-7038458a4c07.jpg)
- Model:
- AA.05.16.01.0002
- |
- SKU:
- 6618845
Customer reviews
Rating 4.6 out of 5 stars with 425 reviews
(425 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the product's impressive speed, smooth ride quality, and strong overall performance. They also appreciate its excellent battery life, portability, effective suspension, and good range and power. However, a few customers note its considerable weight and express minor concerns about the handlebar design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance, Speed
Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My first e-scooter.Im 270lbs & it has no problem picking up speed.its so much fun.Thinking of getting one more.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Guillermo, thank you very much for sharing your great experience with Segway-Ninebot. We are thrilled that you are enjoying your MAX G3 thus far. If you ever need any assistance, please reach out at technicalsupport@segway.com. Happy Riding!
- Pros mentioned:Battery life
Rated 5 out of 5 stars
G3 Max segwey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent scooter, the autonomy and speed are adequate, it has power and runs if you want, the only thing it lacks is a whistle, but that can be fixed by buying one
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Harold,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you find it excellent, with autonomy, speed, and power that meet your expectations. It’s great to know you’re enjoying the ride and that the scooter delivers the performance you were looking for. Adding a whistle is a clever personal touch to make it even more practical for your needs!
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Speed
Rated 5 out of 5 stars
Fun Ride!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fun, fast, great features, great range, quick charging! the different modes make it safe for smaller children or for even walking along side it without taking off! i will be buying more
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Rob,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you’re enjoying the fun, fast ride, great features, impressive range, and quick charging. It’s wonderful to know the different modes make it versatile and safe for children or even for walking alongside — that flexibility is exactly what we aim to provide. We’re excited that you plan to buy more!
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Battery life, Overall performance
Rated 5 out of 5 stars
Scooter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's perfect. The battery lasts well and runs very well. Perfect, I loved it.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear RodmyM,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you find it perfect, with strong battery performance and smooth operation. Your feedback highlights the scooter’s reliability and quality, making it a great choice for riders seeking both power and endurance.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
- Pros mentioned:Speed
Rated 5 out of 5 stars
I like this scooter better than ever scooter I had
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This scooter is very fast. It has some of the best brakes I ever used on a scooter.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear CliffordL,
Thank you for sharing your review on the Segway Max G3 Electric Scooter. We’re thrilled to hear that you like this scooter better than any you’ve had before and that its speed and braking performance have impressed you. It’s wonderful to know the Max G3 has delivered both excitement and safety, giving you confidence in every ride.
Your feedback highlights exactly what makes the Max G3 stand out — powerful acceleration paired with reliable braking, making it a top choice for commuters and enthusiasts alike.
If you have any questions or need assistance with your Max G3, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
A wonderful upgrade from the original Max G30
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The upgraded motors make hills a breeze on this model when compared to the original Ninebot Max. The extra lighting helps when riding at night, which in our neighborhood is actually helpful from a safety standpoint. The suspension helps but it's still no Cadillac by any stretch. Overall, a welcome upgrade after 5+ years on the original model.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that the upgraded motors make tackling hills much easier compared to the original Max G30, and that the enhanced lighting adds valuable safety for night rides in your neighborhood. It’s great to know the suspension provides added comfort, even if it’s not quite luxury‑level.
After 5+ years on your original model, we’re glad this upgrade has been a welcome improvement for you. Your feedback highlights exactly how the G3 enhances the riding experience.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Segway Max G3
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great overall scooter. Battery life is not like i would prefer but i love love the scooter.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear DeatricA,
Thank you for sharing your review on the Segway Max G3 Electric Scooter. We’re delighted to hear that you find it a great overall scooter and that you love riding it. We also appreciate your honest feedback about the battery life — rider weight, terrain, and riding mode can all affect range, so your input helps us understand real‑world performance better.
Your comments highlight what makes the Max G3 stand out — powerful speed, smooth handling, and advanced commuter‑friendly features — while also giving us insight into areas where expectations can differ.
If you ever need assistance with your Max G3 or have questions about optimizing battery performance, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Portability, Speed
Rated 5 out of 5 stars
Super Scooter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Segway nine or max G3 is a super easy to used scooter and is so fast.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Elchele,
Thank you for sharing your feedback on the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that you find it super easy to use and enjoy its impressive speed. It’s wonderful knowing the scooter is delivering both convenience and excitement in your rides.
If you ever need any assistance, please reach out at technicalsupport@segway.com. Happy Riding!
- Pros mentioned:Speed
Rated 5 out of 5 stars
Worth every penny.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints, definitely a good buy. Swift, long range and it’s a good size.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Elijah,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you find it swift, long‑range, and the right size—truly worth every penny. Your feedback highlights the scooter’s strong performance and value, making it a reliable choice for riders who want both speed and endurance.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality
Rated 5 out of 5 stars
The best scooter!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my son in college —- he loves it! My husband wanted this particular model bec he said it’s very stable and well balanced. Definitely the best scooter out there! Well made!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Ruanne,
Thank you for sharing your review on the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that your son is enjoying it in college and that your husband appreciates its stability and balance. It’s wonderful to know the scooter’s design and performance are living up to your expectations and being recognized as “the best scooter out there.”
If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Speed
Rated 5 out of 5 stars
I love the quicky speed and stability
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.28 mph is a good speed for prob top commuter Scooter
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Kinger,
Thank you for sharing your review on the Segway Max G3 Electric Scooter. We’re thrilled to hear that you enjoy the quick speed and stability, and that the 28 mph top speed makes it a strong choice for commuting. It’s wonderful to know the scooter’s performance and design meet your expectations for a top commuter ride.
Your feedback highlights exactly what makes the Max G3 stand out — powerful acceleration, long range, and advanced technology that delivers both speed and comfort for everyday use.
If you ever need assistance with your Max G3 or have questions about its features, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Cons mentioned:Handlebar design
Rated 4 out of 5 stars
I love this scoop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the scooter I don’t give 5 stars just because I don’t like the curve on the tail
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Josee,
Thank you for sharing your review on the Segway Max G3 Electric Scooter. We’re glad to hear that you love the scooter overall and appreciate its performance, speed, and technology. We also value your honest feedback about the curve on the tail — design preferences can vary, and your input helps us understand how riders experience the product in real use.
Your comments highlight what makes the Max G3 stand out — smooth comfort, powerful range, and advanced commuter‑friendly features — while also giving us insight into areas where design could be refined.
If you ever need assistance with your Max G3 or have questions about its features, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Segway Max G3
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a 260 lb rider, I can tell you the Segway Max G3 is built like an absolute tank with a next-level build quality that handles my weight. The suspension is incredible making the ride feel incredibly safe and premium. However, physics wins on the battery life, and hauling my weight means I get a maximum of about 16 miles of real-world range. If your daily commute fits within that window, this thing is a rock-solid, indestructible beast of a commuter.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear William,
Thank you for sharing your review on the Segway Max G3 Electric Scooter. We’re thrilled to hear that it has impressed you with its next‑level build quality, strong suspension, and ability to handle your weight with confidence. It’s great to know you feel safe and premium while riding. We also appreciate your honest note about the real‑world battery range—your feedback helps other riders plan their commutes realistically.
Your 5‑star recommendation means a lot, and we’re delighted the Max G3 has proven to be a rock‑solid, dependable commuter for you.
If you have any questions or need assistance with your Max G3, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Portability, Speed
Rated 4 out of 5 stars
Great for short commutes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Plenty quick to ride around town It’s heavy but not too bad for the performance and still something I can take in my car easily Cons You pretty much need to use the app and tweak the settings, wish these could be changed without the app
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Nicholas, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!
- Pros mentioned:Ride quality, Speed
Rated 5 out of 5 stars
Scooterman
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is very well designed and built, the rugged design and speed makes it a joy to ride around the neighborhood.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Tony,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you find it very well designed and built, and that its rugged design and speed make it such a joy to ride around your neighborhood. That combination of durability and performance is exactly what we aim to deliver.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
I like every feature on it no complaints
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.10/10 best thing ever love it all has all the torque
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear David,
Thank you for sharing your review on the Segway Max G3 Electric Scooter. We’re thrilled to hear that you love every feature and consider it a 10/10 product. It’s wonderful to know the scooter’s torque, speed, and overall performance have exceeded your expectations and delivered such a satisfying experience.
Your feedback highlights exactly what makes the Max G3 stand out — powerful acceleration, long range, and advanced technology that riders can truly enjoy without compromise.
If you ever need assistance with your Max G3 or have questions about its features, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality, Speed
Rated 5 out of 5 stars
Great Ride
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great ride. Fun scooter, fast acceleration and speed. Worth the premium price. Great service and delivered to store on time.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you’re enjoying the ride, with its fun acceleration, speed, and premium performance. It’s great to know you found it worth the price and that Best Buy’s service and timely delivery added to the positive experience.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Speed
Rated 5 out of 5 stars
Buy it! You won’t regret it!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my husband and it’s a total blast. It really gets up there in speed. Almost terrifying how fast it can go, lol. Trying about buying one for myself and my 18 year old son.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Berkle,
Thank you for sharing your review on the Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black. We’re delighted to hear that your husband is having such a great time with the scooter and that its speed and performance have impressed you. It’s wonderful to know you’re considering purchasing additional scooters for yourself and your son so the whole family can enjoy the ride together.
If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Battery life, Ride quality
Rated 5 out of 5 stars
Excellent Elcetric Scooter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Segway Electric Scooter is awesome. Rides great and battery lasts a long time. We have two of these and we are very pleased with them.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you find it awesome, with a smooth ride and long‑lasting battery. It’s wonderful to know you own two of them and are very pleased — that kind of satisfaction is exactly what we aim to deliver with our scooters.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality, Speed
Rated 5 out of 5 stars
The moat reliable scooter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the most excellent segway scooter that has been made! The speed is thrilling! Well balanced and smooth!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Abraham,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you find it excellent, thrilling in speed, and smooth in balance. It’s wonderful to know the scooter has delivered such a reliable and enjoyable riding experience for you.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team