Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 122 reviews
(122 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Rated 4 out of 5 stars
Good scooter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good scooter but bought thinking it was f2 pro as it was at same price, my mistake but still a good scooter!
This review is from Segway - Max G30P Electric Kick Scooter, Foldable Electric Scooter w/40.4 mi Max Operating Range & 18.6 mph Max Speed - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Thank you for your feedback! We’re glad to hear you’re enjoying the Max G30P despite the mix-up. If you ever need any assistance, please reach out at [email protected]. Happy Riding!
Segway-Ninebot Customer Support.
Rated 5 out of 5 stars
Electric scooter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my son!! He loves it and so do I!!!!!
This review is from Segway - Max G30P Electric Kick Scooter, Foldable Electric Scooter w/40.4 mi Max Operating Range & 18.6 mph Max Speed - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Mathis,
Thank you for sharing your review of the Segway Max G30P Electric Kick Scooter. We’re delighted to hear that both you and your son love it! It’s wonderful to know the scooter is delivering such a positive experience and proving to be a great choice for your family.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 4 out of 5 stars
Fast Scooter if you want it to be!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I really like this scooter. It definitely gets up to 30 mph in the sport mode and is a lot of fun. Nice features too.
This review is from Segway - Max G30P Electric Kick Scooter, Foldable Electric Scooter w/40.4 mi Max Operating Range & 18.6 mph Max Speed - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Max G30P Electric Kick Scooter. We’re glad to hear you’re enjoying it and that it’s been a lot of fun to ride. It’s great to know you appreciate the features and performance. Just a quick note — the Max G30P has a top speed of 18.6 mph, so if you’re seeing higher speeds, it may be worth double‑checking the settings or conditions of your ride for safety.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Electric scooter
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my son we all enjoy riding it also. Great price and brand.
This review is from Segway - Max G30P Electric Kick Scooter, Foldable Electric Scooter w/40.4 mi Max Operating Range & 18.6 mph Max Speed - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Aubrey,
Thank you for sharing your feedback on the Segway Max G30P Electric Kick Scooter. We’re delighted to hear that your son enjoys riding it and that the whole family is having fun with it as well. It’s wonderful to know you found it at a great price and that the Segway brand is living up to your expectations.
If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at [email protected].
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Good Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy using this product. I Love This Scooter Segway Is A Great Company
This review is from Segway - Max G30P Electric Kick Scooter, Foldable Electric Scooter w/40.4 mi Max Operating Range & 18.6 mph Max Speed - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Serega, We're so glad to hear that you're loving your Max G30P! It's truly an amazing ride and a great value. Thank you for sharing your experience with us and keep on adventuring!
Rated 5 out of 5 stars
Segway
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great scooter for the price got it on the Black Friday sale
This review is from Segway - Max G30P Electric Kick Scooter, Foldable Electric Scooter w/40.4 mi Max Operating Range & 18.6 mph Max Speed - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear VickieH,
Thank you for sharing your review of the Segway Max G30P Electric Kick Scooter. We’re delighted to hear that you find it a great scooter for the price and that you were able to take advantage of the Black Friday sale. It’s wonderful to know the G30P is delivering both value and performance for you.
If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at [email protected].
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Birthday Gift
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for our son's birthday. There wasn't a display model, but I asked if whatever was there was still in stock. It was, and the model is a great value compared to the next one down.
This review is from Segway - Max G30P Electric Kick Scooter, Foldable Electric Scooter w/40.4 mi Max Operating Range & 18.6 mph Max Speed - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Bryan,
Thank you for sharing your review of the Segway Max G30P Electric Kick Scooter. We’re delighted to hear that it made such a great birthday gift for your son and that you found it to be a strong value compared to other models. It’s wonderful to know it’s already bringing joy and convenience to your family.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Big purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this. Definitely will be using everyday! Helps me get to and from work! Thankful that I was able to get this at such a good price!
This review is from Segway - Max G30P Electric Kick Scooter, Foldable Electric Scooter w/40.4 mi Max Operating Range & 18.6 mph Max Speed - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Madison, thank you for your review, we're happy to hear how you enjoyed the Max G30P. If you ever need any assistance, please reach out at [email protected]. Happy Riding!
Rated 4 out of 5 stars
Es bueno
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is it a good scooter my daughter was delighted to be her first scooter that was very good.
This review is from Segway - Max G30P Electric Kick Scooter, Foldable Electric Scooter w/40.4 mi Max Operating Range & 18.6 mph Max Speed - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Max G30P Electric Kick Scooter. We’re delighted to hear your daughter was so happy with her very first scooter and that it proved to be a great choice. It’s wonderful to know the G30P is delivering both joy and quality performance for your family.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Scooters
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product nice quality work perfect i recommend
This review is from Segway - Max G30P Electric Kick Scooter, Foldable Electric Scooter w/40.4 mi Max Operating Range & 18.6 mph Max Speed - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Fidel,
Thank you for sharing your review of the Segway Max G30P Electric Kick Scooter. We’re delighted to hear that you find it to be a good product with nice quality and that it works perfectly for you. Your recommendation highlights the scooter’s reliability and performance, making it a trusted choice for riders.
For any questions or assistance, please contact our support team at [email protected].
Best regards,
Segway Customer Support Team
Rated 4 out of 5 stars
Great for lightweight rider
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This scooter is super lightweight and comfortable. Without shocks speedbumps feel very uneasy and move the handlebar around a bunch. The highest mileage is 25 miles but if you are closer to the max weight (265pds) you will get around 10 miles off a full charge. This is definitely a nice purchase for anyone under 200pds!
This review is from Segway - Max G30P Electric Kick Scooter, Foldable Electric Scooter w/40.4 mi Max Operating Range & 18.6 mph Max Speed - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Juan,
Thank you for sharing your review of the Segway Max G30P Electric Kick Scooter. We’re glad to hear you find it lightweight and comfortable, and that it’s been a nice purchase for riders under 200 lbs. Your feedback about mileage performance at different rider weights and the handling over speed bumps is very helpful, as it gives a clear picture of how the scooter performs in real‑world conditions.
We appreciate your insights and are happy the G30P is working well for you overall.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
I love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my 10 years old guy, and is amazing bc I can uses too is perfect size for hole family!
This review is from Segway - Max G30P Electric Kick Scooter, Foldable Electric Scooter w/40.4 mi Max Operating Range & 18.6 mph Max Speed - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Carlos - thank you very much for the review! Enjoy that new #segwaysmile
Rated 5 out of 5 stars
Segway
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is so much fun. I’m 64 and I feel like a kid in sport mode.
This review is from Segway - Max G30P Electric Kick Scooter, Foldable Electric Scooter w/40.4 mi Max Operating Range & 18.6 mph Max Speed - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi RGV956 - thank you for the review... yes, we are all kids at heart while enjoying our new Segway's... enjoy!
Rated 5 out of 5 stars
Love this product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our second one we upgraded from the step below this one and we love it
This review is from Segway - Max G30P Electric Kick Scooter, Foldable Electric Scooter w/40.4 mi Max Operating Range & 18.6 mph Max Speed - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear April,
Thank you for sharing your review of the Segway Max G30P Electric Kick Scooter. We’re thrilled to hear that this is your second scooter and that upgrading has been such a positive experience. It’s wonderful to know you love it and that it’s meeting your expectations even more than the previous model.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Great little scooters
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have really been enjoying them this summer. Great for rumming around the neighborhood. We jist wish wenhad less pot holes to worry about hitting.
This review is from Segway - Max G30P Electric Kick Scooter, Foldable Electric Scooter w/40.4 mi Max Operating Range & 18.6 mph Max Speed - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi, We're so glad to hear that you're loving your Max G30P! It's truly an amazing ride and built to last. Thank you for sharing your experience with us and keep on adventuring!
Rated 4 out of 5 stars
It’s not bad
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life is tested using eco mode I’m assuming because it goes down decently quick in normal and sport modes but besides that it’s fun and quiet
This review is from Segway - Max G30P Electric Kick Scooter, Foldable Electric Scooter w/40.4 mi Max Operating Range & 18.6 mph Max Speed - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Thank you for your feedback on the Segway Max G30P. We’re glad to hear you’re enjoying the fun and quiet ride, and we appreciate your insights on battery performance across different modes. If you ever need any assistance, please reach out at [email protected]. Happy Riding, Segway‑Ninebot Customer Support.
Rated 5 out of 5 stars
everything is good except the battery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good scooter, but not a very high-performance battery.
This review is from Segway - Max G30P Electric Kick Scooter, Foldable Electric Scooter w/40.4 mi Max Operating Range & 18.6 mph Max Speed - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Kian,
Thank you for sharing your review of the Segway Max G30P Electric Kick Scooter. We’re glad to hear you find it a good scooter overall, and we appreciate your honest feedback regarding the battery performance. Input like yours helps us better understand riders’ experiences and continue improving our products.
If you’d like assistance with optimizing battery usage or have further questions, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Need a bit more power but love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it it’s fun easy to used very adjile feel like a kid all over
This review is from Segway - Max G30P Electric Kick Scooter, Foldable Electric Scooter w/40.4 mi Max Operating Range & 18.6 mph Max Speed - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Niels, We're so glad to hear that you're loving your Max G30P! It's truly an amazing ride and built to last. Thank you for sharing your experience with us and keep on adventuring!
Rated 4 out of 5 stars
Battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery doesn’t charge all the way, but overall it’s a good product.
This review is from Segway - Max G30P Electric Kick Scooter, Foldable Electric Scooter w/40.4 mi Max Operating Range & 18.6 mph Max Speed - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Lynn,
Thank you for sharing your review of the Segway Max G30P Electric Kick Scooter. We’re glad to hear you find it a good product overall, though we’re sorry to learn that the battery isn’t charging fully. Your feedback is very important to us, and we’d like to help resolve this issue so you can enjoy the scooter to its fullest potential.
Please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929). Our team can assist with troubleshooting and provide guidance on next steps.
Best regards,
Segway Customer Support Team
Rated 1 out of 5 stars
Ordered an escooter and got a TV instead,no refund
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered an electric scooter on July 28th and when I received it 5 days later I got a TV instead. The packaging on the TV looked beat up and even had a big puncture in the center. I was honestly so confused and after talking with customer care, I was told that they would send my scooter and send someone to pick up the TV. They said that the scooter will come in 2-3 days and it kept on getting delayed in that exact same interval for almost 2 weeks. On August 11th I got an email saying that the order for the scooter I should have gotten since has been canceled. I took the TV to a best buy near me and explained the whole thing to them and tried to return it and they said they couldn't and that I would have to talk to customer care online(It was literally online care that told me to go to them in person).....I did that and eventually got a return label. I took the TV and sent it to UPS and best buy emailed me saying they received it at their warehouse and my refund will be processed within 7-10 business days. Last week when I went to the mail room to pick up a package I saw the TV there, but thought I was tripping. It's been 2 weeks and I haven't gotten my refund back so I just called them today and they said that the notes say the couldn't process the refund cause the order is damaged. First of all I never got my order, I got something completely different. The random order they gave me was already beat up to begin with and I have spent a lot of money going back and forth to different best buys and UPS. Like why should things be more inconvenient for me if all I did was just order a scooter? The Deeper Issue: The reason why I ordered an e-scooter was because my last e-scooter got stolen while I was doing physical therapy. My knee and ankle are damaged from overtraining so I can't walk that much, hence I got a e-scooter. I got a job for the first time this summer and it's extremely hard to get one as an international student. I used the pay check from my job to buy the first scooter then it got stolen. No issue I still got some time left this summer to make money and buy a new scooter. Bought the new scooter from best buy and got a TV. Now I don't have any money and I have to ask my big sister for grocery money.
This review is from Segway - Max G30P Electric Kick Scooter, Foldable Electric Scooter w/40.4 mi Max Operating Range & 18.6 mph Max Speed - Black
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Hi ZionAkinode - thank you for your review, but this seems to be around Best Buy's policy vs. the product itself. If you did end up receiving the Max G30P, we would love to hear your thoughts and hopefully earn 5-stars!
