Customer Ratings & Reviews
- Model:
- RW.02.2025.10
- |
- SKU:
- 6621254
Customer reviews
Rating 4.8 out of 5 stars with 123 reviews
(123 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the Max G30P Electric Kick Scooter for its overall performance, speed, and impressive battery life. Many users appreciate its portability and sufficient range. However, some customers have noted concerns regarding the ride quality and lack of suspension on uneven roads.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Ordered an escooter and got a TV instead,no refund
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered an electric scooter on July 28th and when I received it 5 days later I got a TV instead. The packaging on the TV looked beat up and even had a big puncture in the center. I was honestly so confused and after talking with customer care, I was told that they would send my scooter and send someone to pick up the TV. They said that the scooter will come in 2-3 days and it kept on getting delayed in that exact same interval for almost 2 weeks. On August 11th I got an email saying that the order for the scooter I should have gotten since has been canceled. I took the TV to a best buy near me and explained the whole thing to them and tried to return it and they said they couldn't and that I would have to talk to customer care online(It was literally online care that told me to go to them in person).....I did that and eventually got a return label. I took the TV and sent it to UPS and best buy emailed me saying they received it at their warehouse and my refund will be processed within 7-10 business days. Last week when I went to the mail room to pick up a package I saw the TV there, but thought I was tripping. It's been 2 weeks and I haven't gotten my refund back so I just called them today and they said that the notes say the couldn't process the refund cause the order is damaged. First of all I never got my order, I got something completely different. The random order they gave me was already beat up to begin with and I have spent a lot of money going back and forth to different best buys and UPS. Like why should things be more inconvenient for me if all I did was just order a scooter? The Deeper Issue: The reason why I ordered an e-scooter was because my last e-scooter got stolen while I was doing physical therapy. My knee and ankle are damaged from overtraining so I can't walk that much, hence I got a e-scooter. I got a job for the first time this summer and it's extremely hard to get one as an international student. I used the pay check from my job to buy the first scooter then it got stolen. No issue I still got some time left this summer to make money and buy a new scooter. Bought the new scooter from best buy and got a TV. Now I don't have any money and I have to ask my big sister for grocery money.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Hi ZionAkinode - thank you for your review, but this seems to be around Best Buy's policy vs. the product itself. If you did end up receiving the Max G30P, we would love to hear your thoughts and hopefully earn 5-stars!
Rated 1 out of 5 stars
horrible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very bad do not buy it has so many issues straight out of the box 200$ scooter max
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Hi ashk - we are not sure that a Max G30P was what you purchased as $200 seems to be more of a kids product. Perhaps there might be an error in your review? Either way, if you need help... please reach out! https://service.segway.com/us-en/
- Pros mentioned:Battery life, Speed
Rated 4 out of 5 stars
Segway - MaxG30P
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like how fast it is and the size/weight of it makes me feel comfortable on it. I like that it has multiple modes and also how long the battery lasts
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Max G30P Electric Kick Scooter. We’re delighted to hear you enjoy its speed and that the size and weight make you feel comfortable and secure while riding. It’s great to know you appreciate the multiple riding modes and the long‑lasting battery — those features are designed to give riders flexibility and confidence on every trip.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team