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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 199 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are satisfied with the Ninebot C9 Kids Electric Scooter for its fun factor, affordable price, long battery life, and suitability as a gift. Customers have commented on how much fun their kids have with the scooter, calling it a "blast" and a source of "lots of fun times." The scooter is also seen as a great value for the price, with customers appreciating its affordability. Additionally, the scooter's battery life is praised for lasting a long time, making it a convenient choice for kids to enjoy extended playtime.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 199 reviews
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Perfect Christmas gift!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Christmas gift for my son who is 9 yrs. of age and he loves it. A little expensive but he says it goes really fast and it holds the charge pretty well.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Superior

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you get it up and going they are extremely fun! You have to calibrate it first. Don’t forget or it acts like it’s dead. They are perfect for our 11 year old boys.also super good quality!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Exactly what we wanted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase for our petite 10 year old girl, perfect speed and great control. Easy for travel, collapsible and takes up little space.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    My kid loves this.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Amazing staff. My kid loved this, he is using the scooter everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Electric Scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be well built. The scooter is not overly heavy and easy to maneuver.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Scooter deal.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got two of them, they were on sale and got two. Theyre great, kids love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great scooter for my boys they have such a great time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson says it's the best. He really enjoys riding it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Quality

    Rated 5 out of 5 stars

    Great scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 8yr old daughter who’s about 50” tall. Great size and works real well for her and her size. Very easy to use and charges quick, run time carrying about 65 lbs is long also. Would recommend this for others great solid built product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    So far so good, First use complications

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got two of these when on sale for $100. Over all very satisfied so far, especially for the price. - Installation is very simple and takes 2 minutes, but 'activation' had some hiccups requiring 20 minutes of customer service chat. Solid design quality, a simplistic interface of one button with audio beeps, and one white LED indicator, that turns red when a charge is needed. No thrills but perfectly adequate for pretty much any height, and I used it aswell at 50lbs over the limit. The manuals included are not for the C9 model causing some confusion. Make sure you charge the battery full before first use. The wheels seem to be my only area of concern for wear as they really aren't designed for bumps and assume smooth surfaces. A few important facts to know which are not clear - the motor does not engage at all when the scooter is stopped (safety feature). *The scooter must always be manually started and going ~2mph before the motor will engage*. I like this feature, but it was not clear and initially I thought there was a problem. FYI -The Segway (smartly) is permanently throttled to 3.2 MPH until you activate it. Be aware of issues with activation - The QR code activation via the app and the manual activation did not work. Also - C9 does not have Bluetooth to activate it either, as the app indicates. It seems the QR and Bluetooth are for higher end models, therefore you cannot link the C9 scooter to the app to setup or limit speeds. The app was very useful to chat with customer service, with no wait time and quick assistance, otherwise the app is useless for this model. Prepare to be walked through alternate activation *Activation increases speed from 3.2 to 6.2 mph, and starts 'beginner mode' which last until it has traveled .62 miles (a great idea).* After that distance is traveled, everything worked well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    Effortless Fun and Reliability: Segway Ninebot C9

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a parent, finding the right balance between fun and safety for my child was challenging. However, the Segway Ninebot C9 Scooter has been our perfect solution. It is user-friendly, making it an excellent choice for my child. The different riding modes are fantastic as they allow my child to learn at a comfortable pace and gradually build confidence. What I appreciate most about it is that it is sturdy, yet not too heavy. The lightweight design makes it easy to carry and store, a huge plus for family outings. My child loves the smooth ride and the sense of independence it offers. Moreover, the scooter is designed to handle various weather conditions, making it a reliable choice for our outdoor activities. Overall, the Segway C9 has been a wonderful addition to our family's outdoor adventures. It offers peace of mind for me and a whole lot of fun for my child!

    I would recommend this to a friend
  • Pros mentioned:
    Quality
    Cons mentioned:
    Operating range

    Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my niece at Christmas. İt came out be perfect gift. Works perfectly fine it has different speed options. At first 0.6 mile (1km) it goes slow and engine only activates itself over 2 miles. You need to push the scooter forward. For the price it is a very good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    8 year old ride!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way for our 8 year old to travel the suburbs to see his friends. Stays charged and is super easy to ride.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    Segway kids electric scooter

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    high quality kids electric scooter, easy to set up and perform well. So far I am very happy with the purchase and will recommend this electric scooter

    I would recommend this to a friend
  • Pros mentioned:
    Quality, Speed

    Rated 5 out of 5 stars

    Segway Ninebot C9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My eight year old daughter loves it. Well built, high quality scooter. This is a “kick scooter”, power comes on after a kick or two - once she got the hang of it, she was flyin. Thumbs up!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Awesome Scoot Scoot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scooter is awesome!! My son likes to ride it everyday and it definitely gets up and goes. Battery holds a charge for quite some time. Definitely happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    the best Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my nephew for Christmas and he loved it!! It's the perfect size for him and goes just fast enough for him to get that wild thrill all boys want, lol.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter love this scooter…its perfect for her …its fast enough for her …once u charge it u can atleast ride for over an hour …I recommend for anyone to buy you ginna love it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    My daughter loves this scooter!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery last a long time and in fast mode its just fast enough to put a giant smile on her face but not so fast it makes me worry. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Solid

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my 8 year old. I don't think it goes as fast as advertised, but it's a solid build, it charges, and still works a year later. You have to really run and push off to get the motor to start turning . Can be hard for some kids that are special needs.

    I would recommend this to a friend
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