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Customer Ratings & Reviews

Your price for this item is $169.99
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The comparable value price is $849.99

Customer reviews

Rating 4.5 out of 5 stars with 408 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Ninebot D40X's long operating range and excellent battery life, praising its smooth ride quality and ease of use. Many appreciate the included seat and find the scooter to be a good value for the price. However, some customers note that the scooter is heavy and can be difficult to fold, while others have experienced issues with tire punctures and hill climbing performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 408 reviews
  • Rated 4 out of 5 stars

    Great for getting around town

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scooter for the money. Range is a bit short but perfect for getting around town after work. Only problem I have had was a flat tire but it was very easy to fix.

    I would recommend this to a friend
  • Cons mentioned:
    Tires

    Rated 2 out of 5 stars

    Not sure this was worth the money spent!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally, the scooter works. The biggest issue that makes it not worth money spent is the tires. I experienced multiple flat rear tires within the first 90 days, and a front tire flat just after 90 days. Changing the flat is not fun. Changing it on the front wheel is painful. One screw will not come off. Now, I have a useless scooter until I find a repair shop. And, that has been difficult.

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for taking the time to write in. We appreciate your feedback. This information will be helpful. We apologize for any inconvenience this may have caused and we truly are very sorry you had this experience .

  • Rated 5 out of 5 stars

    Great scooter

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Electric scooter its a trooper My husband weight 230 pounds its a big man and the scooter take him very well at moves great to.- a charge fast..I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Operating range, Speed

    Rated 5 out of 5 stars

    Fun and functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun and easy to ride does exactly what it says on speed an mileage great for short trips in town or just fun to ride around a few hrs

    I would recommend this to a friend
  • Pros mentioned:
    Operating range, Speed

    Rated 1 out of 5 stars

    New Price, Used item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was sold to me as NEW when it is used and bound in the Segway app to another person. And I was charged as if it was new. It's a great electric scooter, but it's definitely a used one as it has wear and tear.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hello. We apologize for your recent experience with our Segway product and we appreciate your time to let us know how we’re doing.  Can you please send an email to technicalsupport@segway.com so our internal team can provide a response to your inquiry

  • Rated 3 out of 5 stars

    Good skooter

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good skooter my son rides it almost every day any where And friends too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scooter

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scooter was damaged and Best Buy created two accounts under my phone number. The store was able to procure a manger to handle problem My son loves the scooter

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good scooter should have come with solid tires

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good scooter. I have been through 5 tire tubes though. Since my purchase last year. It is reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scooter is amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it everyday the only bad thing that i noticed about this scooter is that te heandle is a little bend idk if you guys can do something about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great first scooter for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I weigh around 235 and this scooter has no trouble getting me around. Being this my first scooter I am happy with it. The weight is manageable. And it charges pretty fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product ! Good price from Ebay

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we are very pleased by the quality of this product. my wife and I use it regularly for errands or just for fun! Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    absolutely love this electric scooter

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having an absolute blast with this scooter. It's incredible. This scooter is ABSOLUTELY reliable and a quality product from Segway. I highly recommend!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for taking the time to give us your positive feedback! We appreciate your business!

  • Rated 4 out of 5 stars

    Just right for kids

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neat little scooter, not meant for hills or larger people. Perfect for lightweight kids

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for fun!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the park! Do not use it for day-to-day transportation as battery won’t last more than 7 miles at highest speed. Super fun to drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great scooter; Battery poor

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the scooter and seat but the batter drains quickly. Goes from 100% to 70% with in the first 1.5 miles. I'm with in the weight max. Maybe this scooter isn't really for adults.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Fast scooter, but the app is finicky.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is pretty quick for an electric scooter, but the one main issue is that you can't go full speed WITHOUT downloading the more or less unnecessary app to unlock the maximum potential speed by completing a course. The pairing didn't work until I restarted my phone, but the scooter itself is pretty nice and collapsible! Don't forget to wear a helmet!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you Ryan for the review and helpful advice for other D40x users. Yes, we do require the quick download of the app to go full speed... Why? Safety. Very brief tutorial ensures you are able to completely enjoy the thrill of owning a Segway. Plus you will be able to control some unique features via the app to maximize your Segway experience. Thank you again!!!

  • Rated 5 out of 5 stars

    Powerful little machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has just enough power and a smooth ride. Nice grip handles. Would recommend for 12 and over unless you have an adventurous 10-11 year old like I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's cool and amazing. My husband love it to ride. Because of the shock of the wheel he always using it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Segway

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rides pretty good definitely does not make it to 21 miles maybe closer to 10 and the only downside is it does not have shocks so you will feel every bump

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninebot scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice scooter ! I use it to scoot to work and back very reliable. They also sell electric bikes! Go get you one ASAP!!!

    I would recommend this to a friend