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Customer Ratings & Reviews

Your price for this item is $169.99
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The comparable value price is $849.99

Customer reviews

Rating 4.5 out of 5 stars with 408 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Ninebot D40X's long operating range and excellent battery life, praising its smooth ride quality and ease of use. Many appreciate the included seat and find the scooter to be a good value for the price. However, some customers note that the scooter is heavy and can be difficult to fold, while others have experienced issues with tire punctures and hill climbing performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 408 reviews
  • Rated 5 out of 5 stars

    Easy way to buy online

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy way to buy a product online, just open the app find your product select it, make a payment and pickup it at the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Of The Best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best store in the world best buy this scooter brought me happiness I feel the wind I feel super good Thank you best buy team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electric scooter

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not pricey, easy to fold for space, lightweight, good breaking and handling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this one for my husband’s Christmas present and he love it! He used for going to work every day. Saving him a lot in gas! Works pretty good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scooter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very happy for the deal i was able to get in best buy! Im a member and very proud of buying at this location!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for sale price and the seat included were primary reason to purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work transport

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great transportation durability is great easy to operate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fun - a little challenging to assemble, a little scarey until you get the hang of keeping your balance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Design and features.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, but could be cheaper. Great Design and features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll reccomend 100%, it charges to 100% in less that 6 hours. I have it for a month now and it haven’t give any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inrease Mobility

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves a lot of walking and gives me more and further mobility

    I would recommend this to a friend
  • Cons mentioned:
    Folding

    Rated 1 out of 5 stars

    Segway Ninebot D40X

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could give 0 stars. This is the second time that I purchased the same scooter. The first one was impossible to fold, unable to obtain any troubleshooting or information through the company. The second one that I got, started malfunctioning a couple of days ago. I have had it for 3 months. I could not turn it off so I let it be. When I went back to use it, it turned on and I pressed the on/off button to turn the light on, and it died. This morning the scooter started beeping and last for a while. I called BB for support and I was told they do not have technicians for scooters and that I have to contact Segway directly. Hopefully, I can get my money back.

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thanks for taking the time to write in! I'll need to take a closer look at this issue to see what's going on. Can you please send an email to technicalsupport@segway.com so our internal team can provide a response to your inquiry?

  • Rated 5 out of 5 stars

    Easy Rider

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This kick scooter was a good purchase for my grandson, money wise a little expensive. So is everything you buy this day and time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great scooter for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scooter is great my son rides it back and forth to work daily. He has had no trouble with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He loves it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was given to my autistic grandson; & he's loving his newly found independence.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Fun little scooter

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fun little scooter. Battery lasts and goes pretty fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love my scooters

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my scooter we take it on date night we ride with the kids and i just love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun for everyone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my kids but the wife and I have been ahving fun riding around in the scooters ourselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 13 year old and she loves it. It is easy to assemble and she will have so many years of fun.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Total tech saves the day!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy! Thankfully I have the total tech membership and when this scooter started acting up I was able to return it at day 59. Picked up a g30max, don’t get me wrong d40x is a great scooter but mine was having throttle and intermittent charging issues. I am just happy I got it from BestBuy vs anywhere else so I could return it.

    No, I would not recommend this to a friend