Customer Ratings & Reviews
- Model:
- AA.00.0012.87
- |
- SKU:
- 6502748
Customer reviews
Rating 4.5 out of 5 stars with 408 reviews
(408 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the Ninebot D40X's long operating range and excellent battery life, praising its smooth ride quality and ease of use. Many appreciate the included seat and find the scooter to be a good value for the price. However, some customers note that the scooter is heavy and can be difficult to fold, while others have experienced issues with tire punctures and hill climbing performance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
Rated 5 out of 5 stars
Great scooter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well made ,fast ,good looking ,and just plain fun the kids loved them
I would recommend this to a friend Rated 3 out of 5 stars
Underpowered for adults 175lbs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok but it can't handle any kind of incline without needing to kick.
No, I would not recommend this to a friendRated 3 out of 5 stars
Scooter new purchases
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lack of operating instructions! Has to ask someone who’s experienced in scooters!
No, I would not recommend this to a friendRated 5 out of 5 stars
Fun 9n the road
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best ride ever love the seat that comes love it will buy another one
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Scooter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was great. I really enjoy it and it has been very easy to use.
I would recommend this to a friend Rated 3 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Back wheel popped in two weeks. Not covered by Best Buy nor Segway.
No, I would not recommend this to a friendRated 3 out of 5 stars
Its good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The assembling was good the scooter is great actually i just can't give it 5 stars seen some cheaper
I would recommend this to a friendRated 3 out of 5 stars
50/50
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It dies to fast …if it would only last longer time ..buts fun while it last.
No, I would not recommend this to a friendRated 5 out of 5 stars
Christmas Gift
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice design. The large tires add extra stability. I got this on sale initially and even was given the cash back guarantee when the sale price was lowered again. The controls within the segway app are also excellent.
I would recommend this to a friend- Cons mentioned:Performance
Rated 1 out of 5 stars
Bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst performance. Segway Musta made a deal with Best Buy to get rid of these because they are horrible!
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Hello, thank you for giving us your feedback. Please contact us directly at technicalsupport@segway.com so that we can assist you with any issues you may be experiencing.
Rated 2 out of 5 stars
Good scooter just stopped working.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ran for almost a year and not trying to get in touch with customer service.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Thank you for taking the time to write a review about your Segway-Ninebot KickScooter D40X. We would appreciate the opportunity to look into this for you and see if we are able to assist you. Please reach out to technicalsupport@segway.com to see if we can isolate what is occurring. Please include your contact information and a description of what we can assist with and someone will get back to you as soon as they can. Best, Segway-Ninebot Customer Support
Rated 2 out of 5 stars
Bad battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery runs out fast, it was not enough to me. Do not recommend.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Thank you for taking the time to write in. We appreciate your feedback. This information will be helpful. We apologize for any inconvenience this may have caused
Rated 3 out of 5 stars
Great Scooter In General
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Scooter was great, i did return it, more to my fault though. Great build, sturdy and quick to put together and functions flawless. For electric trasport yoi do have to keep in mind the kileage is based off the “eco” mode. If using outside of that at regular top speeds, cut your distance in half off the advertised amount.
I would recommend this to a friendRated 5 out of 5 stars
Fast
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best of Vegeta Emma dead rise and it’s the best toy to play with ever
I would recommend this to a friendRated 1 out of 5 stars
Don’t buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for 1 month and it won’t charge battery gave out waste of money and i cost more to fix then what I paid for it
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .We apologize for your recent experience with our Segway product thank you for taking the time to write in! I'll need to take a closer look at this issue to see what's going on. Can you please send an email to technicalsupport@segway.com so our internal team can provide a response to your inquiry?
Rated 1 out of 5 stars
Do not buy this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.front wheel noise and stem angle is off the 90 degree. Does not operate as expected and dreads to pull 20 degree degree incline.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Thanks for taking the time to write in! Have you hit an obstruction in the road or curb? Our units do not usually have the described issues. Please contact support via email at technicalsupport@segway.com, via phone at 1-888-523-5583 or use the following link for the quickest response: https://webtocase.segway.com/webtocase/add.
Rated 5 out of 5 stars
Amazing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing scooter! My son and I have the best time on it!
I would recommend this to a friendRated 5 out of 5 stars
Hi
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good and fast scooter for my son and even for myself
No, I would not recommend this to a friendRated 1 out of 5 stars
Weak scooter
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty slow I thought it was faster I would’ve never got it it I’ve known it was this slow waste of money
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Hi Kiko, we hear you.
This scooter will go 18.6 mph if you have done the following:
a) activated the unit using the app.
b) set the speed mode to Sport by double clicking the power button on the dash.
If you are still not able to ride any faster, please contact our technical support at 1-888-523-5583 for assistance.
Rated 1 out of 5 stars
cheaply made
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the battery fried itself and i couldnt even try to fix it because it was beyond repair...
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Thank you for taking the time to write a review about your Segway-Ninebot KickScooter D40X. We would appreciate the opportunity to look into this for you and see if we are able to assist you. Please reach out to technicalsupport@segway.com to see if we can isolate what is occurring. Please include your contact information and a description of what we can assist with and someone will get back to you as soon as they can. Best, Segway-Ninebot Customer Support