Customer Ratings & Reviews
- Model:
- AA.00.0012.87
- |
- SKU:
- 6502748
Customer reviews
Rating 4.5 out of 5 stars with 408 reviews
(408 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the Ninebot D40X's long operating range and excellent battery life, praising its smooth ride quality and ease of use. Many appreciate the included seat and find the scooter to be a good value for the price. However, some customers note that the scooter is heavy and can be difficult to fold, while others have experienced issues with tire punctures and hill climbing performance.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Good decent scooter does its job!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had many similar scooters and this is a decent scooter that does its job of getting you around nothing special good price. I prefer one that goee faster than 18mph so i prefer something faster. I would recommend as a starter scooter. It is not impressive but its also not disappointing either.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 2 out of 5 stars
Really POOR battery life, otherwise quite fun
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fully-charged battery lasts me less than 4 miles... (barely one loop around Prospect Park in NYC). Received as a gift over the holidays. The scooter is quite fun and easy to use, but the battery life is wildly disappointing. Something seems off!
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Thanks for taking the time to write in! There are a few variables you did not mention: One, your weight, two, any hills - I assume not, and the speed mode you were using. Assuming this is a new kickscooter, your range should be significantly more. Please do not hesitate to contact our customer care team. If the unit needs warranty service during the warranty period, please contact support via email at technicalsupport@segway.com, via phone at 1-866-473-4929 or use the following link for the quickest response: https://webtocase.segway.com/webtocase/add. They should also be able to help direct you towards paid services once you are out of warranty.
Rated 5 out of 5 stars
Awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ride is smooth and is built for the plus side. Easy assembly to.
I would recommend this to a friendRated 3 out of 5 stars
Local Best Buy has no Price Listed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Why does my local branch in Las Vegas display these but do not put a price on them. If you want to sell something, do not make me have to look at my phone to do a price check.
No, I would not recommend this to a friendRated 3 out of 5 stars
Charger issue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Charger was defective and customer service after 3 people said were out of stock, ine said ket us know when yiu find one we can credit your account. Very unhelpful.
I would recommend this to a friendRated 3 out of 5 stars
Scooter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tire started going flat not even 1 month after purchase
I would recommend this to a friendRated 2 out of 5 stars
Customer service is lacking
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My tire popped less then 3 months into owning this thing, i called to get a replacement and ended up renting 2 scooters and still have not received my tire or an email update. Unagi>Segway
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Hello. We apologize for your recent experience with our Segway product and we appreciate your time to let us know how we’re doing. We will reach out shortly to you directly via email to provide a solution for you. We look forward to working together with you to get you back on the road with your Segway.
Rated 1 out of 5 stars
Poor wheel quality?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.after 19 days of owning it the rear wheel has suffered a broken inner tube. scooter went from going 18 mph to now less than 10. will have to get it fixed but im annoyed by this. i do not use the scooter recklessly in any way so I am unaware of how this occurred.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Thanks for taking the time to write in! I'll need to take a closer look at this issue to see what's going on. Can you please send an email to technicalsupport@segway.com so our internal team can provide a response to your inquiry?