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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 408 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Ninebot D40X's long operating range and excellent battery life, praising its smooth ride quality and ease of use. Many appreciate the included seat and find the scooter to be a good value for the price. However, some customers note that the scooter is heavy and can be difficult to fold, while others have experienced issues with tire punctures and hill climbing performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 408 reviews
  • Rated 5 out of 5 stars

    Smooth and comfy ride!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a first time scooter owner. Bought two of these for our family. Only complaint is I wish it had a dedicated cruise control button intead of holding down the throttle steady for 10 seconds. We chose to install the seats on ours. Wish they were easier to take on and off but ultimately love that it has the option.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good for college

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this scooter for my child in college. It is great to get around campus and even to local stores close by. The charge lasts a good amount of time and the handle folds for easy storage under a bed when not in use. Very satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Operating range, Speed

    Rated 5 out of 5 stars

    My ninebot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome better than the bird scooters downtown

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Effortlessly Stylish Segway E-Scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Segway D40X e-scooter is honestly really great. It's super easy to ride, even if you've never used one before. I love how simple the controls are. Whether you're new to scooters or a pro, this one's a winner. Plus, it looks cool and attractive.

    I would recommend this to a friend
  • Pros mentioned:
    Operating range

    Rated 5 out of 5 stars

    GOOD PRODUCT

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    long range and plenty of power. we now have two of these.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fun and Handy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for my commute to the train and then to the office. Its also fun to cruise around the town and run quick errands. Battery has been exactly as stated. There are others that have more mileage capacity but for thr money it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good enough that we bought one to evaluate and went back to purchase a 2nd one. The seat is whats nice about this one, otherwise get the bigger battery in the max if you want to travel town. Numbers are wrong on all of them. Expect half or less unkess you go really slow.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great scooter

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scooter! I do run around in sport mode due to the lack of torque but overall take it everywhere. I would say the price you get get something better and faster but the Segway UI is really awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best bang for your buck scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im 6’5 240 and this scooter has 0 trouble carrying me around at max speed. however where i am a bigger dude i only get max of like 12 miles on a charge instead of 23 which isnt a big deal because i just charge it at work. great scooter !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Kick Scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son and he loves it. It is fairly easy to use (if you have great balance). Must be registered in order for scooter to go to full speed, but great for younger children and adults who just want to start out learning how to ride a scooter as well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great scooter for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my fiance so she can get around locally. Great scooter. Fast charging. The seat that comes with it is comfy and the scooter can actually go up some steep inclines pretty well. Satisfied overall.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great scooter, works well for my train commuting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great scooter, works well. climbs well hill even with my weight (220lb). It is not very heavy for me but it can be for some other, through you can easily roll it fold up. the app works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Was going to return but ….

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice scooter. I was going to return it because I thought it went slow . Was only hitting about 7 mph but someone told me to download the Segway app and this thing flys now!!! Goes 17 mph with me and my daughter both on it. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Operating range

    Rated 5 out of 5 stars

    Awesome scooter

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy with my purchase. D40x is an awesome mid level scooter. I’ve had it for almost a year. I’ve not had any issues with it. I will purchase another one for a guest when they visit my place.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ninebot is a win!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this scooter, my whole family wants one now. Battery life is amazing and the larger tires make for a smooth ride overall.

    I would recommend this to a friend
  • Pros mentioned:
    Ride quality

    Rated 3 out of 5 stars

    Good scooter, poor battery life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this scooter. It is very well built and rugged, but the battery life was terrible. I only went about 3 miles on the normal speed setting and the battery drained nearly 40%. It could have been a defective battery or something but it was one of the worst scooters ive ever had in terms of battery. The overall rating is decent, would definitely consider the MAX model if you want the best battery.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hello, thank you for giving us your feedback. Please contact us directly at technicalsupport@segway.com so that we can assist you with any issues you may be experiencing.

  • Rated 5 out of 5 stars

    Versility and power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Ride it everyday i love the versitility stand or sit. It has a great power range and weight limjts so I knkwy son will enjoy this for several years to come!

    I would recommend this to a friend
  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the scooter everthing i expected came pretty much setup out the box i only had to tighten the handle bars rides smooth not the fastest but luv the quality and gets me where i need to go with ease

    I would recommend this to a friend
  • Cons mentioned:
    Folding

    Rated 4 out of 5 stars

    release lever

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So we bought 2 of them and we love these the only complaint we have is one of them when you want to fold it the release lever is very very hard to release to let it down

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GREAT ADDITION !!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scooter !! I highly recommended it takes you to your destiny with no problem and easy to assemble

    I would recommend this to a friend