Customer Ratings & Reviews
- Model:
- ES 2
- |
- SKU:
- 6394182
Customer reviews
Rating 4.1 out of 5 stars with 242 reviews
(242 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the Ninebot ES2-N's operating range, battery life, ride quality, and ease of use. Many appreciate its convenient features, such as the lights. However, some customers find the scooter to be heavy and have expressed concerns about the power and braking systems. A few also believe the price point is too high.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Had 3 of these, all got issues.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got my 1st one, it didn't power on! They gave me a new one (the 2nd one), right after my first ride, the rear wheel made a clicking sound like it had to be lubricated I believe, went back to the store and they simply told me to have it changed it again with another one and so I did. The 3rd one would not charge the battery!! I tend to believe they all have some issues and it's so bad they don't have a service for them, always telling you to change it with another one..
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Hi Cristian, We are really sorry about what have happened. We would like for you to reach out to Segway technical support via email: technicalsupport@segway.com or Phone
1-888-523-5583 | 5:30 am - 5:00 pm PST Daily
- Cons mentioned:Price
Rated 1 out of 5 stars
Bad battery
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just got this scooter and sadly had to return it since it wouldn’t charge at all. I also think it’s a little overpriced too.
No, I would not recommend this to a friendBrand response from Ninebot Team
Posted .Thank you Britney for your comments. I'm so sorry you had a negative experience. We take this feedback very seriously and I've communicated your issues internally. I hope you give Segway another chance in the future, as we are always striving to improve our products and correct any issues we're made aware of.