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Customer Ratings & Reviews

Your price for this item is $584.99
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The comparable value price is $649.99

Customer reviews

Rating 4.1 out of 5 stars with 242 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers have good things to say about the Ninebot ES2-N's operating range, battery life, ride quality, and ease of use. Many appreciate its convenient features, such as the lights. However, some customers find the scooter to be heavy and have expressed concerns about the power and braking systems. A few also believe the price point is too high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 242 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great scooter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scooter for beginners Not too fast but decent speed

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a good job and Not too fast not too slow .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good scooter. But back fender broke.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. But our back fender broke off. Returned it because I bought buyer protection, but be aware.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great ride for all!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to assemble. The whole family love it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everyone needs one

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need to get around town in a hurry and don't want to deal with Uber or Lyft, this is for you

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Happy scooting and drive safe!

  • Rated 3 out of 5 stars

    Nice Scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicely made scooter and I would have given a better rating but there is a rubber cover on the bottom of the scooter that covers the wires and it fell off the second day we had it. The cover is glued on cheaply so I am trying to figure out whether I want to use something more permanent to hold it on like gorilla glue.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thanks for your honest feedback Patgil, we will use this to improve our service drastically!

  • Rated 4 out of 5 stars

    Teenager

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for daughter who doesn’t drive. Makes a good gift and transporter for teenager

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Always remind your daughter to wear her protective gear! Thank you for choosing Segway.

  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of this toy and still works good, kids had fun and enjoyed it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a little over a year and it stop working all together. Didn't even use it much. It was for my wife and she barely use it and when we needed, it didn't even turn on or charge.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Consider this before buying

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good scooter here for 399. However, you need to consider one important thing before buying. Contrary to what the specs say, the scooter only gives you about 7-8 miles, which is about a 30 minute ride.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi JetJaguar. Thank you for your review. The typical range for the ES2 is 15.5 miles (25 km). That said however, the range is affected by several factors such as speed, number of starts and stops, ambient temperature, etc.

  • Rated 4 out of 5 stars

    1 star out for short battery hours

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could've been 5 star if this has longer battery hours

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Almost perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent design and assembly quality. The front break is magnetic and, therefore a little rough. However, I prefer it over wired disk break system. I bought an extended battery and a seat, which made me even happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the segway but...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This es2 model is beautifully made but you can get more out of the es4 when it comes to this series. The es4 costs much more and cheaper for you to just get the es2 and buy the battery pack online.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you !, we will continue to provide excellent product quality for you to recommend, just don't forget to wear safety gear when riding!

  • Rated 5 out of 5 stars

    Nice scooter but battery so small!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed this scooter! The size is perfect! just the battery is so small and I couldn’t ride it so long and really encourage people who are thinking about that adding the another battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great scooter. I carry it in my car trunk and use it to go between the parking garage and my office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Riding in America

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What could go wrong with a Segway electric scooter. I can go anywhere and enjoy riding with my young daughter. We would park at Starbucks and enjoy frappucino whole the bile is parked next to us.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thanks Ferdi, please do not forget to wear safety gears when scooting!.

  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Poor design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It rattles a lot when you ride it. I overlooked that since it was only $400. But then one day I went over a bump and the rear fender snapped in half and realized it's a piece of junk. Returned to store for full refund.

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi donnielatenight. Thank you for your review. I'm sorry that happened to you. We take your comments very seriously and I will be sharing these with the team. I hope you give Segway another chance. We design our products to be durable, comfortable and easy-to-ride.

  • Rated 5 out of 5 stars

    Great for family

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone in the family loves these and has fun. Bought two so my daughter wouldn't ride by herself. Even carries 200+ lbs...just a little slower than the lighter kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast and light

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very light and easy to carry around. i bought this one for my wife and i would recommend if you are 6' feet or taller to get a larger one as doesnt have he strength to go max speed for me.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Technerd, Thank you for sharing your experience with the ES2-N. We appreciate your review.

  • Rated 5 out of 5 stars

    Very cool scooter!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my 13 year old daughter. She loves it. Folds for simple storage. She is the coolest kid on in the neighborhood! Got a great price at Best Buy also!

    I would recommend this to a friend