Customer Ratings & Reviews

This is the best correction beast soundbar. The ambeo functionality is truly the cherry on the cake.

Amazing! We have it in the living room area and the potential of this speaker is astonishing. Highly recommend.

The sound quality of the sound bar downgraded terribly less than a year after I bought it in December 2019. The voices are inaudible when Ambeo is turned on, and this is a known hardware defect. Sennheiser does not handle this product anymore, Sunnova does, and the support is terrible. The $2500 unit just sits on the wall, unusable. After I bought it, we dealt with Covid, I've had two kids and a bout with cancer, so I am just now trying to get something resolved. There's no other way to contact support than through email, and they ignore their emails -- never reply back. It was a great unit when it worked, but due to known hardware defects and lack of support -- it gets one star. Unacceptable for the second most expensive soundbar on the market.

I want to love it and truly did when it worked properly. Mine was barely used in our extra room and it would overheat, freeze up and needed a hard reset. The center channel one day stopped amplifying the tweeter (which I'd determined was on the amp/pre-amp side as the tweeter tested fine after disassembly). I honestly decided to give it away to someone else to use as parts as it's not worth the trouble and cost to repair something of such lousy quality/reliability. If I'd abused it that would at least make sense, but my unit was babied and barely turned on. I don't recommend it whatsoever. (I probably only ever watched 5 movies on it while it worked! I'd only expect such poor quality from a $100 soundbar from Wal-Mart, not a $2,500 Sennheiser.)

This is a powerful speaker but it cut out on and off. It just goes mute for few seconds every 5minutes or so. I told my husband to return it but because it is a very heavy speaker, it's hard to return. We bought this at $2499 and added 4years geek squad coverage, spending over $2800 in total.

Absolutely horrible quality control when it works its fantastic sound quality but this is my 3rd bar and it keeps failing the hdmi board the calibration mic so many of these have major mechanical issues DONT WASTE YOUR MONEY

Garbage, please don’t waste your time or money! Software/computer chip is terrible. Sound bar worked maybe 40-50 times maybe 100hours on it. All of a sudden the audio only plays out of aftermarket subwoofer channel… Red light out of the back right side of the soundbar indicating something is wrong. Cannot get a hold of customer service to save your life. Awful. Bad business.