Customer Ratings & Reviews

Terri’s sound Loud popping noise when changing sources on EMBEO. My unit run very hot, not burning hot but hotter than any home audio unit I ever owned.

Better with a dedicated subwoofer and a aftermarket hdmi

Disappointed on the effects in a small room. Great power and quality sound. Limited access to adjustments. I was looking for a bigger effect for the price.

Its big and beautiful. Immense sound and works great with atmos.

this is a great sound bar I ever had. A little bit pricey but it is worth.

Sound is amazing like being at the movies nice and good clear sound

While the sound quality is ok, the set up and daily operations of this sound bar, while connected to a state-of-the-art TV is very frustrating. The directions and support on the Sound bar are minimal, and we are still having issues with the sound bar self selecting the audio components itself causing us to go through a lengthy process to return the settings to what we want. Very frustrating.

Phenomenal atmos sound system that I highly recommend.

This is supposed to be a premium product with a price tag of $2,500. I really tried to like this soundbar. The idea of one box replacing an amplifier and 5 speakers is very appealing to me. Unfortunately, it is defective by design. I have already returned it once and am likely to bring this one back as well. The problem is that the sound dies. Of what use is a speaker that stops making sounds? After watching TV for a while, the soundbar becomes mute. The speaker just stops working. Adjusting the volume does not help. The only thing that resolves the issue is manually turning it off and on again. This fix is temporary and the problem comes back over and over again. This problem has been noted on various internet sites. Unfortunately for me, after two different boxes tried and after applying the most current firmware updates the problem is still not resolved. Perhaps the speaker is designed to secretly force the user to get up off the chair multiple times in an evening of watching television as an exercise product? I have tried contacting customer support. The support is non-existant. A pleasant person told me that all the agents were busy, took my contact information, and said I would get a callback. That was 3 weeks ago. Have you heard back from the company? Well, I haven't. So, my advice after trying to live with this speaker for 3-4 weeks is to look elsewhere or at least wait until this fatal design flaw is corrected.

Great sound. Hugh improvement over factory TV speakers.

Good Soundbar however I had a lot of connectivity problems.

best sound bar on the market, great sound, great look

Having an issue with sound only coming out of the left side of the Soundbar when in AMBEO mode. To clarify, when someone is speaking it only comes out of the left side of the bar. When you turn AMBEO off, it comes out of both sides of the bar. Trying to find out how to contact support is impossible, after calling, chatting and emailing for 2 days, I’m no closer to finding support, so I’m returning it. Now for the pros: sounds really, really good when it’s working but if it breaks, I guess you just eat it.

the best of the best sossosososs good so like my 15k system

You wanted the best, you got the best, the hottest Soundbar in the world…..Ambeo’ Buy One!

Just one word can describe this sound bar AMAZING!

This is a piece of junk. The soundbar is connected via eArc where the tv should control it - worked fine for 4 months, doesn’t work now. The tv also stopped playing volume through it. Check the forums - many users are experiencing the same issue. Stay clear - the customer service for Sennheiser is also non existent. Buy a brand that has support and tons of users aren’t experiencing a sound bar that has no sound and no service.

Magic it is. Go for it if you have the bucks and mind set to it .

The Ambeo soundbar is a big heavy looking speaker. However, the upward firing speakers didn't perform as advertised, but the speaker did get loud simply because of its bulk. Also, the Ambeo sub only would connect with Apple tv. The sub was virtually silent with only a slight murmur. And Sennheiser customer service is a joke. We subsequently bought a Sonos arc and sub and are way happier

IT WORKED GREAT UNTIL IT DIDN'T. HAVING TROUBLE GETTING IT REPAIRED. It worked great for three months and then started shutting down. After going back and forth with emails for a month Sennheiser finally sent me shipping info to return which I did five weeks ago. I can't get any reply from Sennheiser other acknowledgement that they did receive it five weeks ago.