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Customer Ratings & Reviews

$499.95
Save $350.04
The comparable value is $849.99

Customer reviews

Rating 4.2 out of 5 stars with 82 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers consistently note the excellent sound quality, particularly its ability to deliver theater-like effects and just the right amount of bass. They also appreciate its ease of use, highlighting its flawless app integration and simple calibration. However, some customers have experienced issues with connectivity, reporting difficulties with both wireless and wired connections.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 82 reviews
  • Rated 4 out of 5 stars

    Senheiawe aub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice sub works great. Great purchase. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Thump

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yep this sub puts out, and you can mount it on the wall

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Awful Programming and Huge Connectivity Issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of time, this subwoofer doesn't connect either wirelessly or wired, only works if you're connected to the Sennheiser APP, unfortunately the Sennheiser App has a bug and so the subwoofer won't connect to the app. Useless product and no support from the company. Stay away for Sennheiser

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great bass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This subwoofer made a huge difference when paired with ambeo plus. It's a must have .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My second one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2do sub, it’s amazing, now the sound is just incredible. Wow.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ambeo Subwoofer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware Buyers WARNING: This the worst sub you can buy, like literally it cracks and pops even at zero db even after firmware update and when u try to increase bass it sounds like a $50 dollar sub…i am sick of this I connected this with my ambeo mini as much as outstanding the soundbar is sub is totally opposite, total money waste it’s a scam guys !!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sub!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent wireless sub! Works well coupled with either of the Ambeo soundbars, although I wish it was capable of connecting wirelessly to the Ambeo Soundbar MAX and not just the Ambeo Soundbar Plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sounds great! Adds to the soundbar perfectly!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sad,y disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So very disappointed. I was in love when I first received this as the sound was amazing. BUT, that said, it stopped connecting to my soundbar mini 2 days shy of my warranty. I tried no less than THREE more times with replacements. NONE of them would connect at all upon arrival . What a heartbreaking disappointment.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Multiple Defective Units

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I ordered two of these and was utilizing them in a fairly large space, around 3300 cu ft, with my AMBEO Plus Soundbar, which has had no issues, for nearly two weeks. During setup, one of the two speakers had a slight popping sound so I reduced the DB in the Sennheiser app. Seemed fine until we watched Interstellar where both were crackling and making pop sounds even at low volume. I am returning these shortly for this reason as it is a bad indicator for this system, designed for up to four of these, to have both new and setup at same time to fail like this. Replacing with SVS shortly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best subwoofer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The subwoofer is the 2nd piece to complete this awesome sound system. Very Happy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It’s an 8” sub, I expected more

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok. I could tell when it was connected to the soundbar, but it is only 8” and it just wasn’t GREAT

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just did not meet my expectations for the cost! My old Klipsch was more robust.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really super great. No complaints at all. Very happy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Kasimere

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound good until I played it at loud volume. It start cracking and popping. It this price point that should not happen. Returned expeditiously and ordered the svs sb1000 pro instead to go with my sennheiser max soumdbar.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not as good as hoped, not worth the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After being pleasantly pleased by the Max, I bought this to pair with it. Unfortunately the bass from it is underwhelming. I watched the John Wick movies and some of my other favorite room shakers…but there was barely any shake. It was as if I didn’t add the sub. App shows all green and the indicator on the sub is green. Setup with the app was simple.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    GARBAGE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peice of crap. Sennheiser (not that they manufacture this device - they do not!) cannot provide sufficient tech support, Best Buy is clueless, and we are left in the middle. DO NOT BUY THIS DEVICE AND AVOID BEST BUY AS WELL SINCE THEY DO NOT SUPPORT WHAT THEY SELL.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    dissappointing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sounded good for a few weeks now it barely emits any sound and crackles and pops.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not wireless

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sub wont connect wirelessly to the Ambeo Max. Even the app tells you to hook it up by cable. So its either defective or missleading. Definitely not worth the money if its just another wired sub.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    dont waste your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could barely hear the speaker when connected to the Ambeo soundbar. we returned it for a Sonos system and are much happier

    No, I would not recommend this to a friend