Customer Ratings & Reviews

So glad I purchased these instead of the Sony’s.. I’ve owned the Sony m3’s and they aren’t cold weather headphones.. features didn’t work AT ALL.. picked up the Sennheiser’s wanting something different THAT WORKS IN COLD WEATHER. and satisfied with my purchase.. if you’re on the fence, these are a GREAT buy, GET THEM!!

The headphones are comfortable, the quality is excellent, but my experience with these headphones have been frustrating. They will inexplicably stop playing music while I am wearing them as intended. When the music is playing and I remove the headphones, the music continues to play. I've carefully reviewed all the settings in their Smart Control iOS app, but despite my settings, the headphones can't seem to give me a consistent listening experience. It may not seem like a big deal, but over time, it gets old and further feeds into my frustration.

Sennheiser is the best in the business for a reason, these headphones are worth every penny.

I Was not impressed. So many great reviews I've seen about these headphones, so i was very excited to try them out. I was shocked at how below average these sounded. The bass was average, the music sounded cloudy and thin. And the volume is not really loud. I love the details in the build quality. For $400 these were a let down. I returned them the same day.

First of all most important thing, they sound great, I was immediately surprised at how clean and balanced everything sounds, from music to movies/tv shows. Once you get it connected to your main device it is very simple and easy to turn on and start listening. As for the bad, the touch controls can be a little bit finicky when you first get the hang of them, the companion app is very bad and I don't even use it anymore, and you basically have to use these with noise cancelling on because otherwise the sound comes out a bit hollow. Also, my first pair developed this weird issue where the right pad was producing a weird overwhelming static noise that there was no way to fix. Got them swapped and new pair are going strong.

Great quality headphones and look. My biggest issues are that the noise cancelling doesn't seem to work as well as other headphones that I have owned, and the volume lacks for my taste (I like my music loud).

Great produced, sound is great, noise canceling is really good, delivered on-time,

Really good, just go for it. I bought mine for $230 and been using if for a month and no complaints yet

I was looking for top of the line premium audio and found the perfect headphones to deliver just that! It does have a bug that has been reported by other users though, that when you answer a phone call on your phone and switch audio to Bluetooth via the headphones, the call hangs up! Other than that, love them!

The best headphones I have. Great ANC with a bass you can feel. Offers amazing sound thanks to the support for aptX. 24-bit, 96 kHz is the max bitrate, so it's great for lossless audio. Tends to make a popping sound when it's too loud unfortunately.

Awesome buld quality and incredible sound. Way better than the sony offerings

Great clear sound the sales man made it easy to choose.

I've had these for about a month, so far so good. I've only used them with my phone and computer via Bluetooth and have enjoyed the quality. The app is great for customizing EQ and was recently updated.

They have been great No complaints Best purchase I've made this year Highly recommend

Great buy. These headphones are nifty and their ANC capabilities are really nice. Just moving one ear cup off of your head pauses the music and the call quality is surprisingly clear. Great price when on sale for the quality of this item.

Almost perfect If the noise cancelling were just a tad better and the ear cups a tad bigger these would be the ultimate bluetooth over ears. Sound still better than anything else on the market. They are almost the #1.

Great Product and Great Price from Best Buy! Definitely recommend for the noise cancellations!!! Worked very well on the train and airplane

Honestly this headphones are one of the best ones I have tried. During my time using them I started tk listen to un heard noises in the songs that I have never heard before.

Was worried at first about the audio problems upon opening but my god they sound amazing totally recommend. The battery life is amazing and I don’t have to worry if it’s charged or not since it runs me a whole week.

I was debating these and the sony xm5, so glad i went with these. Sound quality is amazing, noise canceling is top notch and they're made of metal not plastic. Best headphones for the best price.