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Customer reviews

Rating 4.1 out of 5 stars with 744 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

  • Connectivity

    Rating 4.0 out of 5 stars

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76%would recommend to a friend

Customers are saying

Customers appreciate the Momentum 2 True Wireless Noise Cancelling In-Ear Headphones for their exceptional sound quality, comfortable fit, and long battery life. They also praise the user-friendly app that enhances the overall experience. However, some users express concerns about the high price tag, occasional connectivity issues, limited volume output, underwhelming noise cancellation, and the size of the charging case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-744 of 744 reviews
  • Rated 1 out of 5 stars

    Possibly Defective /Poor Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these brand new from Best Buy and they were either defective or consistent with quality standards of something made in China, because as soon as I picked these up, i made a joke about them being made in China before reading the packaging. Audio skipping on multiple devices, cutting out, audio will skip if your hand passes your head. No range outside of like 3 feet. If you take the risk of buying these, good luck. Either way, i ended up exchanging them for some real ear buds.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headphones fail every 6 months.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First set failed after 6 months. Second set failed another 4 months after that. Third set was stolen in transit and Sennheiser told me they wouldn't help me and I needed to contact my credit card company. Overall massive disappointment with the quality of the product and service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful sound quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is not good at all. They are very soft sounding have to turn the volume all the way up to hear them. They sound flat and bass is pretty much non existent. The EQ settings are difficult to use. have had way better quality for a fraction of the price. I will for sure go back to Sony as they are excellent when comes to sound quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Go with another brand

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these to replace my Logitech 935 over ear headphones and they are just garbage. It amazes me that the over ears are half the price and 10x the quality. Listening to youtube videos at full charge there was desync and crackling. I would expect better performance from a set of $20 headphones.

    No, I would not recommend this to a friend