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Customer Ratings & Reviews

Your price for this item is $339.99

Customer reviews

Rating 4.5 out of 5 stars with 1472 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,472 reviews
  • Rated 1 out of 5 stars

    Delivered me refurbed headset, paid for "new"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1-star for BEST BUY BUSINESS PRACTICE! What I can prove: I purchased these 19DEC2025, received 22DEC, they blew a speaker TODAY (16JAN2026) and Best-Buy's return policy is 15 days, so its last day for elibility of return was yesterday 15JAN2026. I bought a new-condition item. What I cannot prove: When I received the item, the shipping label was marked "Returns Center." I was slightly suspicious but the box's tamper-proof stickers were undisturbed so I wrote it off as paranoia, since I did pay for a "new" product. When I opened the box, the mfg labels on the ear cups seemed sloppily applied on the left-ear sticker--as if somebody had removed and then re-applied it. I couldn't prove it...but then the Returns Center origin began to make more sense. Again, I thought I was paranoid because of the tamper-proof seals on the outer packaging appearing pristine. I own several Sennheiser headsets and this was the first to blow a speaker, within 30 days of ownership. I highly suspect Best Buy is selling refurbished items, marked "new." SHAME ON YOU, BEST BUY!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth every penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound quality. I’m hearing harmonies I’ve never heard before. But sometimes it mutes me when I’m on the phone. It’s easy to unmute it’s just a little non-issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and controls. To me. At this level, airpod max feels better made but at the end of the day, it's about performance for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sennheiser

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super clean sound, easy connect ability, and great battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Momentum 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible sound! Well balanced with powerful bass! Love my new Headphones!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sennheiser headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise cancellation and easy to use via headphone or app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOAT?

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best OTE headphones ever. I wish the charger came with a box plug in, but i’ll take just the cord.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Bluetooth Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very functional bluetooth over the ear headphones! The battery life especially is amazing. My only complaint would be that you can't turn off the noise cancellation unless you have it plugged in with a wired connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for a sound enthusiastic! Perfect bass and durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good ear phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a gift to my daughter 20-year-old birthday. The quality is very very good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound quality and unbelievable battery life

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and love you can mess with things on an app

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really nice headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great and even come with a couple different cords in case you need them. I get 50+ hours from each charge which is amazing. I would have given 5 stars but there is an occasional BT connection issue that seems to happen only during takeoff. I need to contact support to see if there’s a fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best unknowns

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best unknowns in audio headwear, the Sennheiser is definitely quality in audio, in design and affordable in this competitive space. With easy to remember touch controls to absolute ambient noise reduction the Momentum 4 is a great set at an affordable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Have a few sets of this brand. They are awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are awesome. I can mow the yard now while I listen to something I want to listen to. The noise canceling even cancels the loud mower noise out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always enjoyed the service i get at best buy. I dont know the manager name or the young lady who always goes above an beyond but im never disappointed. Thx again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound quality okay connectivity not good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it about 2 months, now I thought of returning it but it’s too late. The sound and mic quality is good no problem there, I use the headphones mostly for work meetings and listening to clips on my iPhone while working upstairs. My bedroom is down stairs. And I generally leave the headphones upstairs. When I use my iPhone down stairs I cannot disconnect the headphones using the Smart Control app because “it is in use”. If I turn off Bluetooth to disconnect then when I turn it back on I had to re-pair the headphones. Due to the headphones are almost always connected the battery constantly run out. To use this headphone probably I would have to remember to turn it off manually every time. Which is quite inconvenient.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and sound is great . Great for work and travel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones on market

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality, the design, the sound canceling superb. The bass might not be as good as equal priced Bose headphones but nothing beats these headphones. By far my wife's favorite and she has had everything you could think of as far as headphones goes.

    I would recommend this to a friend