Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $339.99

Customer reviews

Rating 4.5 out of 5 stars with 1472 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,472 reviews
  • Rated 3 out of 5 stars

    Poor connection

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed in the near constant disconnection. Super random. If nothing is playing for a while it just drops connection. Trying to get them to reconnect is often painful. You have to turn them off and on frequently to reconnect. Sound and comfort are great. Bluetooth glitches so far are frequent.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great I was looking at several different options and I’m so glad I chose these, without a doubt the best headphones I’ve ever bought.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound, tons of connection issues.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, but a lot of connection issues. There was a lot of plastic creaking as well, but some graphite lubricant helped with this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and was at a discount too!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fresh pair o phonz

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid, y’all should consider droppin a few bones on these. Won’t be disappointed. The noise cancellation even blocked out my cousins F-150, were late for bowling cuz of it, didn’t even hear him waiting for me outside.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too Neutral. Needs more Personality

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Short Story: boring to listen music out of. Music is not as loud as expected. Great overall sound, just soft and very neutral. For the price point, they felt very underwhelming.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sennheiser Momentum 4

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones. The talking is crystal clear. Music sounds great. I’m very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than apple and sony

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To keep it short, these Sennheiser are better than the Sonys and Apple headphones. No doubt. Bass is amazingly clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Momentum 4

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer the look of the momentum 3 but every else is really good or better. Got it on sale so I’m really happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good might use it later for sound production 10/1]

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Early reneiw

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had this set for very long. I have one of their previous models the 550 II for the past few years, it has been my favorite over ear headphone set that I have owned, the the sound, comfort, and quality has been great; that is until now this set has so far exceeded the sound and comfort quality i an really impressed. Check them out at Bestbuy. Down load and connect them to Smart Control App it will allow you to update software and access to all the features which make this set awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is amazing headphones, sound is awesome and you can EQ the settings in the App.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sennheiser holds up after 1 year.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones. Use these daily and have great sound quality for the past year. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound and noise cancelling

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling is top notch. Kept me knocked out and relaxed on my flight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great buy. Coming from the Sony XM3, Sennheiser knocked it out the park. Great fit and sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for money and excellent sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, Noise cancelling is good too. The deal on the headphone was unbeatable around thanksgiving but still value for price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Took my chances

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the reviews and took my chances. BestBuy sale was too seductive. It looked like the negative reviews were thinning out so I figured either manufacturing or firmware improvements. But just about a month into ownership they will only power on long enough to connect then they shut off and won't turn on again. This is after 3 hours on a USB-A charger with the supplied cable. Going to see how Sennheiser deals with it. When they worked, they worked. I had difficulty setting up geo zones in the software though. Process seems unclear or unintuitive even to this tech nerd.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best sound quality I've found

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality sound, good app. Noise canceling is decent, not the best but it does work. Connects seamlessly, Apple like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Studio ready

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment I ever had for the studio also good in the rain

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound good, bad comfy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is excellent but the level of comfortable is not as expected, my head hurt when wearing.

    I would recommend this to a friend