Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $339.99

Customer reviews

Rating 4.5 out of 5 stars with 1472 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,472 reviews
  • Rated 5 out of 5 stars

    I love Sennheiser

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Sennheiser, so this was an easy sell for me. And after 3 weeks, I’ve had no problems. The only thing I would change would be to change the way phone calls sound. Its not an issue, but its almost like the tune you change it for music is also the same tune for calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Momentum 4

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, though a bit sensitive with touch!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not good enough

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones look and feel like a quality product, however two issues were a deal breaker for me. The touch volume control was overly sensitive producing high volume too quickly at the top end. That along with needing to listen at 80% plus volume to get the best sound from the headphones.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Glitches in them!!!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the way sounded when they decided to work. Had to return twice. They have glitches in them,kept shutting down, would not detect when on head, the first i returned because I thought I had a defective pair, but same problem exsited with the second pair. I read somewhere they were repeated return item. Sennheiser needs to fix this problem. Other wise when decided to work they sound great!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite headphones

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were my favorite headphones up until I left them on a bus. :(

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Sound quality beats most of the competition. Not as great on the noise canceling front, but that was less of a priority for me. Amazing battery life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked it up at close shop, easy peasy! Working perfectly! And still going strong.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Momentum 4

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for 5 months and it’s no longer charging. According to customer support it is a software issue. The sound is great but the comfort level is about 6 out of 10. It keeps falling on my forehead. It feels slippery and a little too tight around the ears. I will not buy this again. Bose is better quality overall.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nor impressed. Sound has a constant buzz/crackle. Returned these in store.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Review

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but it does fall apart easy if you don't take good care of them

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not really satisfied.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good : comfortable. The bad: sound quality. Great at low volume. Horrible after 60% not heavy at low end at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones with strong base and equalizer. It feels like spatial audio. However it can only connect to 2 devices via bluetooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great my brother really likes them and uses them all day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones, Needs EQ

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamlessly switches between all my devices. Just requires some eqing for me to tone down the bass but other than that great value for the price especially at 250$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their voice is amazing Their voice is wonderful and elegant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my headphones thoroughly! I can never go wrong with purchasing from Sennheiser. And Best Buy delivery was fast and I recieved a bonus gift! Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall, prefer AirPods Max.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall, but ended up returning them for AirPods MAX, since I was already in the Apple ecosystem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    decent, slight problem

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good quality headphones. had issues with the noise cancellation & static when used at loud volumes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are awesome. Check out Reddit to learn how to properly set the sound up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones for what they cost.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones about three weeks ago, I have to say they are pretty good. The cancellation part could use an upgrade though.

    I would recommend this to a friend