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Customer Ratings & Reviews

Your price for this item is $339.99

Customer reviews

Rating 4.5 out of 5 stars with 1472 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,472 of 1,472 reviews
  • Rated 5 out of 5 stars

    Xmas present

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the these headphones for my mother who is particularly deaf and now she won't take them off!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not the best product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great although it’s not loud enough. Touch sensors hardly work, Headphones randomly turn on as well and I don’t think spending $300 are worth it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Out the ball park

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont think theyve ever made a sub par pair of headphones, love the brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good headphonws

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best headphones EVER I LOVE LOVE LOVE LOVE THEM!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy, I would recommend this headphone to anyone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Connection always drops

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received these headphones as a gift. I was excited to check them out as they were rated the best in sound quality. After using them for about 15 minutes, the bluetooth connection dropped. I reconnected, and then it happened again, and again. I updated the firmware, and it happened again. This time it flashed a red light as if the battery was going dead. So I charged it to full and tried again... and the connection dropped after about 20 minutes of connection. I thought maybe I got a bad pair--so I searched for online reviews only to discover that this issue is prevalent among users whether they bought their headphones a year ago or a month ago. It seems Sennheiser has a bad design (firmware? hardware?) and has not been able to resolve it since these headphones were released. Do yourself a favor and skip these!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Software issues abundant

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound, but software issues persist when connecting with Bluetooth and connecting to the app (iPhone user) I’ve had to factory reset my new headphones at last 10x in a month.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Felt cheap

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up returning and going with different brand. Felt cheap for the price.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Shallow ear pads and too small

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headband is too tight and ear cups are shallow. Perfect headphones for women and children though.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst headohones dont buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are honestly so annoying to deal with you’re better off with beats headphones

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unresponsive service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I both headset in Aug 2021 and they claim 2 years warranty. They stopped working normally. Shutting off by them self in full charge. I’ve filed claim month ago and no any movement. I’ve send message to manufacturer - no answers for 2weeks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is overpriced, technically outdated, and unentertaining.

    No, I would not recommend this to a friend