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Customer Ratings & Reviews

$198.99
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The comparable value is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 1711 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the phenomenal sound quality, excellent battery life, and unbeatable comfort for all-day wear. They also appreciate the powerful ANC, strong bass, and sleek, lightweight design. However, some users have experienced issues with connectivity, randomly re-enabling touch controls, and low volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,711 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great headphone choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, high quality materials, battery life lasts a very long time. would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Crisp Sound Guaranteed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Likes While I am not an audiophile, I do enjoy clarity of sound and some bass. These headphones did not disappoint. The huge 60-hour battery makes me almost forget I need to charge it, and it always comes in handy anytime I need to travel for a long time. I particularly like the Denim color I bought. So, that is indeed very pretty. Dislike Although it allows two device connections, I find it almost ineffective because when I need to listen on the second device, the first device doesn't pause. And this is a basic feature available even in very basic headphones. Hopefully, an update is pushed out to address this glitch. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audífonos is chit and nice They sound crystal clear and aren't too heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Sennheiser Momentum 4, Great Product, But….

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Momentum 4 is a quality pair of headphones. The clamping force is kind of tight, but they are very comfortable. Great luxurious padding on the ear cups and headband. The build quality is good as well. The problem that I had with these was that I couldn’t adjust the eq, overall sound and volume output to my liking and I used them for a phone call in my quiet house and they couldn’t understand me while I was talking to them. I switched to my Bose QC’s and no problem whatsoever. I didn’t care for their app either. I don’t care for the way it is set up. It’s not the most user friendly app in my opinion. So just because these headphones didn’t suit me, a lot of people love them. I would recommend these because different people hear things differently and if I feel that they’re the right headphones for someone else, I would suggest them. I did return my pair to Best Buy and got something different.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Momentum 4

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancellation great bass Easy Connection Long battery life

    I would recommend this to a friend
  • Pros mentioned:
    Anc, Sound quality

    Rated 4 out of 5 stars

    Good headphones, but ANC gave me a headache.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones, but ANC gave me a headache. I was between these headphones and the Beats Studio Pro. A knowledgeable Best Buy employee said the Momentum 4 was better quality. The sound was great, and the ANC was pretty good. But after prolonged use (2+ hours, had used these on an overseas flight), the headphones gave me a huge headache. Not sure if that was a direct cause of the ANC, but I felt like it was. However, as this is my first pair of noise-canceling headphones, I may be a bit sensitive. Overall, I like the headphones. I loved the feature of the Momentum 4 to be able to work with a wired connection. ANC also works on wired mode.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not an audiophile but coming from a pair of Skullcandy Hesh 2s, this is a different realm in sound. Crystal clear sound which you can modify to your taste. Great for all genres of music which is right up my alley. 60 hours of battery life is incredible!! Extremely happy with this purchase. No problems connecting to Bluetooth whether it's my S24 or IPhone 16.

    I would recommend this to a friend
  • Pros mentioned:
    Anc, Battery life, Sound quality

    Rated 5 out of 5 stars

    Just buy them already

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new favorite pair of ANC wireless headphones. Overall solid with no real complaints. the appearance and build quality are top tear. I usually keep these in my war vehicle as it's extremely loud and the ANC keeps me from having to blow out my eardrums. The battery life is awesome too anytime I forget the last time i charged something is always a good thing.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great sound but..

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great and they are comfortable, but there are connectivity issues. They will randomly stop and will not start again with ear controls. Not a huge deal but it happens frequently for no apparent reason.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    2nd Time Around

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better Sound Than Sony .#1 In Sound. the battery is the best.60 hrs.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features and most importantly, they all actually work! 60+ hour battery, geasture based touch controls that work well, noise cancelling is great and can be adjusted in the Smart Control app. Comfortable to wear and the included cables with a travel case is always apperciated. Very happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Momentum 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is definitely fantastic, can hear all of the different notes in any type of music you listen too. With the headphones being a handful of years old, and then going on sale often, definitely worth the month for a premium product on major discounts. Only thing that could be better is noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity, Touch controls

    Rated 3 out of 5 stars

    Great sound but connection problems are plenty

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the design and sound quality, although I find the sound slightly quieter than I'd prefer for home listening. However, I've encountered numerous connectivity issues with various devices, leading me to consider selling the headphones after less than five months of use. The multi-connection feature is both useful and annoying, especially when devices connect unexpectedly. Additionally, the automatic play/pause feature when removing the headphones from the ears is seen as a nice touch but has caused issues with audio routing. I also find the touch controls overly sensitive. Overall, I appreciate the build quality and sound but am frustrated by the many bugs and connectivity issues.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Upgrade your listening experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give these 5 stars but for 400$ i cant. I bought these on black friday for 200$ and they are absolutely worth it for that price. And for those wondering about sound quality heres the good and bad. The good overall is that the clarity and depth of sound is amazing as well as their very comfortable to wear and go completely over the ears for all day comfort but these are not meant for all music. These are great for things like live music or critcal listening. So if you enjoy classical, jazz, rock, or any music where you can really pick out what instrument your hearing these will be a great choice. The bad simply put is when you push the bass through the application these headphones struggle under their own power in a bad way and will sound like they are almost damaging themselves. With that being said if you enjoy rap, pop, electronica, or any music where it has strong or heavy bass these i cannot recommend. Like with Bose these are more tuned for finer listening.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Unbelievable value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic headphones, makes listening to music so much fun. The battery life is incredible, insane value!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Sennheiser Wins, unlike BestBuy’s Customer Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Headset! Great battery life and sound quality. Able to customize settings to personalize my preference. Reason it wasn’t a 5 star is because Best Buy’s customer service over the phone SUCKS

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Quality Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. The build quality and presentation lets you know that it's quality. You can download the sound plus app and customize a sound profile to your hearing. Battery life is phenomenal! The only downside is that the ANC is not that great. You can still hear background noise with it on.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Sound quality

    Rated 5 out of 5 stars

    Close to perfection

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive tried a lot of the current popular headphones and these are such an easy choice. Sound quality is amazing. Excellent bass. Super clear voice. Noise cancelation is superb. The battery lasts. The app has quite a few features. Would by these headphones every day of the week and twice on Sunday.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, great fit and comfortable. I would recommend these headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Exciting without the bloat

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of headphones focus on just rattling your skull with bass and end up drowning out all the details. These have excellent details while still maintainingnl an exciting thump! Trust thay sennheiser pedigree!

    I would recommend this to a friend