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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1712 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the phenomenal sound quality, excellent battery life, and unbeatable comfort for all-day wear. They also appreciate the powerful ANC, strong bass, and sleek, lightweight design. However, some users have experienced issues with connectivity, randomly re-enabling touch controls, and low volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,712 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good quality and comfort

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound amazing, and feel really comfortable. The app is not very difficult to navigate. Only thing to note is when you plug them into a device with the aux cable, make sure they are turned on, otherwise the sound is off, but otherwise great product so far

    I would recommend this to a friend
  • Pros mentioned:
    Anc, Sound quality

    Rated 5 out of 5 stars

    They’rrre Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my boyfriend and he loves them. He loved the prior Momentum’s too but one of the ear pads fell off so we had them replaced with these under total tech. The verdict is … he likes them! Better sound and ANC. However, they have a quirky auto-shut off feature which makes it hard to tell if they shut off. However, better sound is amazing. We highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Overall good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros- The sound quality is very good, it lasts a long time without having to charge it(60HRS), and it is affordable compared to the other high quality headphones (Sony,Bose,Apple,etc..) I use it daily, it does the job. Cons- It feels a little heavy on your head for the first few times, does not feel comfortable with ear piercings, and please get a cover for them because sweat will stain it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headphones so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, these headphones seemed to be of high quality when it comes to sound. I haven’t fully explored all of the “bells and whistles” yet, but they’re good just out of the box. I’m sure with some tweaking, they’ll sound even better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Music has never sounded better

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had these headphones for over a year now and I initially bought them for school use but now I find myself using them over my earbuds (galaxy buds pro2) when I go out. I owned Bose QC35 before this and the noise-cancellation is slightly better on the Momentum's but not something I would notice often. Where the Momentum's really shine is in audio quality and having the equalizer in the app makes it so much easier to fine tune the quality I want to what I am listening to. I will say that it took a bit getting used to the connectivity of these headphones due to the fact that they turn on as soon as you take them out of the case essentially and turn off once back in (although sometimes it would stay on but that might be the way I stored them). Another little niche thing I would like to pick at is being connected to both my laptop and phone. When using them to listen to lectures on my laptop and I got a call on my phone it would automatically switch to give me audio from my phone so I had to remember to turn bluetooth off on my phone to prevent that or just disconnect it on the app. Overall really good headphones for the price and nice build quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent all around

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset has great anc, the best controls and perfect sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than expected!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time getting a higher end heapdphone. I did a lot of research and heard the sound quality of these was superior. I tried them and all those reviews were right! Very glad I got it on sale too! Definitely worth it. Best sound quality in this price range!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect for my needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great and are comfortable for a guy with a big head (physically). I love them for flying and the quality of noise cancelling!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Comfort, Sound quality

    Rated 5 out of 5 stars

    Masterpiece

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones in its class. Amazing sound, bass, and comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LISTEN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If using with ios, get a bluetooth dongle that supports the higher codecs that aren’t native to iphones. Sound is MUCH better and use sound personalization to lock in your sound preferences.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Clean sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, and very comfortable. Mine was missing the charging cable. Luckily I have plenty of them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Momentum 4

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever! Better then Bose. Best sound and quality!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Bad Quality, Sound went bad in 15 hours & 4 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont write reviews, but I felt compelled to write this one. I loved sound on these day one, but after 4 months of limited airplane use they clip on every song. They are no useless. I "upgraded" from 3 year old Sony WH-1000XM3. The sound is better on the Momentum 4, but it did not last long. The fit feels cheaper and they are not as comfortable as the Sony, but it was worth the sound upgrade & I liked their app. the Momentum 4 has a hard time shutting off and going in the its case. When you put it in the case, it turns back on. The case and accessories were the same good quality as my Sony's. I am not returning the product for warranty and I have to pay to send it to them. VERY DIFFERENT than Sony which sends you new phones and you dont pay the shipping. You cannot talk to a live person and their support page is horrible.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sennheiser Heaven

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of equipment. I use these with the Sennheiser Flex 5000. Sound is fantastic for an over the ear headphone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great noise cancelling headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones i purchased to replace the Sony XM4s. I will say they fit great and the noise cancellation, while slightly worse than the XM4s is serviceable. The real selling point for these headphones is the battery life, which lasts over twice as long as any other top brand. The one drawback of these headphones is the app control which is the worse for any electronic device i have ever added.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great pair of headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have a great sound quality and offer EQ customization to fit your listening profile better. Pairing is easy and works great across devices.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    The best audiophile choice in its class - sort of

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only have one gripe. Sometimes I'll be enjoying these headphone's superb sound quality as I listen to music. Then I'll get a phone call, which I'll answer on the headphones. Then go back to listening to my music when I end the call. My gripe is that whenever I go back to my music after a call the music quality is AWFUL. I have to reboot the headphones to get the sound quality back to awesome. I'm using firmware release 2.13.28 (up to date as of this review). If it weren't for that single annoying bug, here's what review would say (and it would be 5 stars instead of 3): When it comes to sound quality and battery life, you can't beat the Sennheiser Momentum 4! I bought mine 9 months ago instead of the Sony WH-1000XM5 or the Bose Bose QuietComfort 45. I'm so glad I did! The noise cancellation and phone call quality isn't as good as my AirPods Pro (gen 2). But it's good enough, and no product can be the best at everything at this price point.

    I would recommend this to a friend
  • Pros mentioned:
    Anc, Sound quality

    Rated 4 out of 5 stars

    Almost there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have great sound and I love the ANC. The ear pads can get a little hot after long wear though. Overall, a great pair of headphones for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    amazing headphone

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    incredible headphones, impressive sound quality, no regrets

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything i hope for love how the headphone sounds amazing and they are so comfortable i can wear them for hours and never get tired

    I would recommend this to a friend