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Customer reviews

Rating 4.5 out of 5 stars with 1709 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the phenomenal sound quality, excellent battery life, and unbeatable comfort for all-day wear. They also appreciate the powerful ANC, strong bass, and sleek, lightweight design. However, some users have experienced issues with connectivity, randomly re-enabling touch controls, and low volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,709 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Could've been perfect - volume is not high enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am giving it a 3 because as amazing as this set is, all its features are amazing, the multi-device connectivity, cushioning force, noise cancellation, battery life, and anything else imaginable is all great. But the one thing that absolutely sucks is the audio amplitude. It is so low, and so many people on YouTube said that it's more than other premium headsets, but these are just not as loud as I'd expect a Sennheiser headset to be, so that takes away 2 stars for me. It almost seems like their hardware wasn't good enough for this one to maintain same level of audio quality at higher volume level. If you plug them in without turning them on, then the headphones show the real volume level and how it can go, but the quality with that is terrible.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Great gaming headphones w/ solid noise canceling.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some great headphones. Primarily use for gaming. Had a pair of Bose qc35s that I used for 2+ years. They were good. Lightweight, could wear them for hours without feeling them. But there was zero bass. These have lots of bass. Technically not as much as the xm4’s, but I think these do a better job. The audio signature and bass of these won me over over the Bose. If you care about those things and you’re using these for gaming on a 2.5mm Jack. Look no further. The reason I’m giving these a 4 out of 5 is because I do feel them after an hour or so of gaming. If they had the weight/ feel of the Bose these would be one of the best headphones for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Get them!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid sound quality, all day comfort and battery life. Like these better than my QCs

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best headphones ever.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clearest and precise headphones I’ve ever used. Not to mention the battery life will outlast the next ice age! Lol but seriously everything about these headphones are top notch and I look forward to using them each day.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the battery life that these headphones have! I use them every day while I go running or just to be at home and I have yet to charge them. Definitely let people know to tap you when you have these on because they are very soundproof. You can have a full conversation with me, and I wouldn't know. I chose these specifically for music and sound. I love that I can hear everything that goes on in each song. Great for bass. These beat my air pods and beats ear buds. Connection took a bit to understand, definitely read the instructions first before starting!!! Download the app also.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great. It has a V-shape sound profile. Bass is deep and impactful without the muddy feels sound in XM5. You can lessen the bass via the app if you don’t want it heavy. Soundstage is surprisingly wide for a wireless. I love listening to jazz instrumental and it sounds so great in this headphones. I had the boss earbuds, JBL headphones, and have tried the XM4 and XM5. By far this is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Amazing headphones

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Very great pair of headphones these exceeded my expectations greatly amazing sounds quality comfort and noise cancels

    I would recommend this to a friend
  • Pros mentioned:
    Anc, Sound quality

    Rated 5 out of 5 stars

    Sennheiser Momentum 4: Best Sound, ANC and value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the open box(Good condition) at BBY and have been using it for about a month. It was a really good deal. It looks almost brand new. I compared Momentum 4 with Sony XM5, Sony CH720N, Soundcore Q45. ANC is close enough to Sony XM5(XM5 is slightly better) but the sound is superior & best. The overall performance & value is great! You need to be patient to get used to touch-based volume control. It take a couple of days.

    I would recommend this to a friend
  • Pros mentioned:
    Anc, Sound quality

    Rated 5 out of 5 stars

    Soothing Beats

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds incredible, ANC is on par for the price and the EQ works very well. Light weight and don't feel cheap

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfy and Sound Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible sound quality, comfort, and ridiculous battery life. I wear headphones basically all day, and this is the best pair I’ve had. Make sure to use the sound personalization, it makes a huge difference.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great Headphones for Music and Callssx

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great product and very comfortable, but the noise cancelling is not as good as Sony or Bose, the sound is good one of the best sounding headphones out there, another defect in my opinion is that the volume up and down when using the touch pad is not sensitive enough, what i mean is that when I go volume up or down it skips 20% all at once meaning it goes from 80 to 100 and the same the other way around, if you need micro adjustment you have to use the phone or whatever device you have them connected to. But besides that they look and sound amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Amazing Sound, Connection & Comfort Issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Momentum 4s were my first pair of upscale noise-cancelling headphones, and they were really impressive at first. Music (especially hip-hop) sounds crisp, and aesthetically they're really good-looking. Unfortunately, they weren't comfortable for more than an hour on my head, and there were constant pairing issues. I'd turn the Bluetooth on on my iPad or phone, then turn on the headphones, and it'd say "connected," but would just pause whatever I was watching instead of connecting. I'd then have to go in and manually connect from the Bluetooth settings. I'm also doubtful that these really hit 60 hours. I've worn them for about a week without charge, but I only use them a couple hours per day, and it's already at 30%. Good, not great phones in my experience.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Perfect for Commuting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great! I upgraded from using earbuds to over ear headphones because I recently started commuting to work using the train. All of the noise from the people and the train itself is completely drowned out while I have the Momentum’s on. And the sound quality is pretty top notch. Almost like I can hear each individual instrument in the songs I listen to. The bass on these things is amazing too. Would recommend for purchase

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a ton of research I decided to purchase these Momentum 4 Headphones. They have completed exceeded my expectations all across the board. They sound great out of the box but the app gives you control over the features. The battery life is Amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great pair of noise-canceling headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had never previously owned a pair of wireless noise canceling headphones before. Since I am an iPhone user, I was between the Beats Studio Pro and the Sennheiser Momentum 4s. After buying and testing both, I believe the Momentum 4s are far superior. I believe the noise-canceling quality is better. And although sound and EQ is an individual preference, I felt the sound profiles on the Momentum 4s gave more of a studio feel compared to the brighter/crisper sound from the Studio Pros. The Momentum 4 can also work with a wire for those who are opposed to prolonged Bluetooth connectivity near their heads. Active Noise Canceling also works on wired mode, which is a huge plus since this is not the case on the Beats Studio Pro. Momentum 4 also has a nice app that allows you to fully customize the sound profile and settings to your liking. Would overall recommend these headphones. Headphones come with a nice carry case (photo attached)

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Can’t recommend these enough

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear these 6 days a week to the gym, the audio and physical quality is amazing. I tried these and the Bose in store and these have more bass. The ease of access touch to skip songs by sliding your finger on the side is a huge bonus while working out as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    4.5/5

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sound profile, quality, the build quality, and how it have Bluetooth plus still could be wired. The annoying part that make me give this 4.5/5 is the Bluetooth connection that are a little bit tricky, sometimes there are crackling noises from unstable connection. But overall, the most important part for me is the sound profile, sound quality, and build quality so it's still a 4.5/5 nonetheless. I'd recommend if you're not going to be *really* annoyed with the meh Bluetooth connection

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Momentum 4 Wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly comfortable, didn't get much time with them but the sound was good too

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best over ear headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These might be the best headphones ever! I owned the APM for a few weeks but I didnt like the sound quality and also no bass. These have amazing bass, battery life and style. My girlfriend got them for me and she also uses them for homework. I dont care about Noise cancellation but she does appreciate it. The blue color is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good sound quality not the loudest headset but gets louder than I need. Also really nice with their app having different audio settings way better than beats obviously. The ear cushions replacement are caused wicked cushions pretty easy to install.

    I would recommend this to a friend