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Customer Ratings & Reviews

$198.99
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The comparable value is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 1713 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the phenomenal sound quality, excellent battery life, and unbeatable comfort for all-day wear. They also appreciate the powerful ANC, strong bass, and sleek, lightweight design. However, some users have experienced issues with connectivity, randomly re-enabling touch controls, and low volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,713 reviews
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Greay headphones

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great headphones. Sound quality is amazing, noise cancelliny worked great on a flight and feels high quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    p headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    connecting is kind of earrape i like the quality and the battery seriously connects for like days before i charge for 30 mins.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and was at a discount too!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice purchased one then another unit better then Apple max which I also purchased

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent starter headphone for the new person loo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb sound, great presence and definition. Perfect for a narrower head, they do fit snug and could be fatiguing. ANC is a little weak but not a real issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about them. Not so big just perfect

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good might use it later for sound production 10/1]

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    One of the best headphones I've warn

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Works great, and sound quality rivals Sony xm5. Noise cancelling blocks out wind and call quality is exceptional

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the Best Headphones ever! Very Comfortable and light weight. Highly recommend purchasing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ive ever owned. Excited for the momentum fives to arrive in 26-27

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    It's OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product should be in $200 range. Sound is ok, didn't notice any advantages over sony WH 1000 XM3, but it's comfortable then sony. Biggest problem is the app is trash, slow and buggy, switching between devices works 20% of the time, connecting 2 devices at a time was my biggest buying factor, but disappointed. At the end returned the headphone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Audio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily probably my favorite headphones by far, ive owned sony,beats, apple, these are cleary the best

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 1 out of 5 stars

    Quality Issues

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 12/1/22. Worked great until September 9, 2023. Apparently this model, as good as it sounds, has quality control issues which are known, but are unresolved. May want to do a bit of digging before purchasing. I truly enjoyed the sound and the comfort. But I expected more than 9 to 10 months out of them. I hope that perhaps Sennheiser will stand behind them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    best headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound quality on these headphones are second to none, build quality pretty good, highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best ones at Best Buy;

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dreamy headphones. I would recommend it if you are into Hifi Music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price. Worth it every penny!.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Absoutely amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are nothing short of amazing. These headphokes sounded so amazing i actualy wanted to cry. It was insane how deep the bass is and how clear the highs and mids and even lows. My only gripe is the weight of the headphones. If youre okay with heavy headphones then these are probably the BEST in the market. I cannot do it justice on how good it sounds. I give it 3 stars since i feel like most of their prodcuts hurts my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headset I have ever purchased

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace my Bose700 and they sound better, work better and make me very happy. No regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Buy sells these

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely and sound better than AirPods Max ….. I drive a truck and while talking and driving people on the other hear me fine and not the truck motor….

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best in their class

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is crisp and the lows dont over power the mids and highs dont sound to harsh.

    I would recommend this to a friend