Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $299.99
The comparable value price is $449.99

Customer reviews

Rating 4.5 out of 5 stars with 1489 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

89%
would recommend
to a friend

Customers are saying

Customers are impressed with the MOMENTUM 4 Wireless Headphones' phenomenal sound quality, excellent battery life, and comfortable fit. Many appreciate the powerful active noise cancellation and sleek design. Some customers have reported issues with connectivity, touch control functionality, and low volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,489 reviews
  • Rated 2 out of 5 stars

    Not worth the High Price Tag

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good headphones, but not for the price. Side by side with my Beats, I don't see a big difference. The app can be very buggy / lagging at times. I wish I saved for a little longer and purchased AirPod Max's or the Sony Headphones. The long battery life is the biggest plus for these headphones.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Momentum 4

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal headphones for everyday use and even pc use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after 5 months…

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like this headphones because the sound quality is very good but after 5 months of using, it stopped working. Returned to BB but there’s nothing they can do. Now, I’m going through Sennheiser for a repair.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Set

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect set just what I was looking for quality and technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones for my husband. He loves them. ❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tech

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and technology unique interface able to adjust

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Contentment

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my new Sennheiser momentum 4 wireless headphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is great on the sound acuracy which i use for gaming and sounds awesome

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure if Sennheiser maintains nonexistent quality control guidelines, but there seem to be a lot of reports online of Momentum 4s exhibiting various failures: dropped Bluetooth connections, static in one or both headphones, audio cutting out during playback, loss of sound quality settings, etc. After owning mine for about a month, the problems started. Constant Bluetooth dropouts and static in both ears, connected to both Windows and Android hosts, so these issues aren't specific to a particular platform. A $50 pair of Anker Soundcore headphones performs better than these $300 cans. Really absurd. Working through the warranty process with Sennheiser now, but I do not have high hopes of receiving a functional product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Momentum 4 FTW

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best blue tooth headphones on the market right now.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Average

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great but the noise canceling is terrible almost non-existent, also the fabric on top of the heard can easily be stained

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Buy Buy Buy

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money Buy them Don’t listen to the negative reviews

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Purchase

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comparable performance to the top headphones on the market for a cheaper price. Great pair of headphones!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cant hook up someone else's phone to it easily or

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good decent sound and ease of use, usually. Tried to hook up additional phone to it but it got lost and took me an hour to get my original phone reconnected. Why, i dont know. Quite frustrating. A weakness. Sounds good but not as good as real wired headphones, unfortunately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Headphone's

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One Day With Them And It’s Exactly What’s Expected Of Sennheiser

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy and Sennheiser both are great.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by Best Buy and product is also good quality.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Comfort and Design, Good ANC = Great Value

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Momentum 4 is the latest, premium over ear wireless headphone from Sennheiser. This is my first experience with the brand but I have numerous experiences with the competitor’s brand (and headphone) in which Momentum 4 is designed to match or beat. With sound quality, and noise cancellation on the priority list for this headphones objectives, let’s take a look at whether or not it matches the competition. In the Box: - Headphones with carrying case (Fairly sturdy, nice case) - USB-A to USB-C charging cable - 2.5mm to 3.5mm cable - 3.5mm Airplane adapter - Warranty Info, Quick Start Material Setup: Taking the headphones out of the case, I noticed they immediately went into pairing mode without touching the button to turn them on (It turns out this is actually a feature). I found this strange but I proceeded to pair them via the BT menu on my phone. The process was smooth just like many other BT headphones/devices anymore. I also downloaded the Sennheiser app to control the headphones and access other settings. I will touch on the app a little later but it’s laggy. The Momentum 4’s support aptX Adaptive which is supposed to give you the best of aptX HD without the latency. Overall it would be very hard to distinguish the difference the aptX Adaptive and LDAC from the competition in most use cases but it’s worth noting. Sound Quality/ANC: The Momentum 4 features 42mm drivers which are larger than most headphones in this category. Out of the box, I think the sound is very good but could be always be tweaked for preference. Luckily, you can tweak the EQ within the Sound Control app and this should fix any minor EQ issues you have with the sound. As usual, I added just a little low end and the sound was good to me. As far as the ANC goes, this is where my biggest complaint lies with the Momentum 4. This is supposedly a big upgrade over the prior generation but doesn’t stand up to the competition in my listening. The ANC can be tweaked directly from the side of the headphone using the touch controls (very cool!) or within the app. Overall, it blocks out a lot of ambient noise but not as much as I would like. Again, for most people this is killer ANC. As with other headphones I own, I find myself always higher up on the volume levels than I would like for the level of sound actually coming out of the headphones. Anything less than 50% volume on my phone seems overly quiet and I find myself right around that 60-75% threshold for casual listening. Distortion seems very minimal near max volume. Comfort: This is where I will give the Momentum a slight win over the competition. I find these to be very comfortable and can easily where them for hours at a time. I have no real complaints with the comfort. The materials and design feel quality for this price point. Features: The right side of the headphones feature a touch pad for several gestures. You can control music playback, calls, ANC, and transparency mode. The touch pad works well for the most part. The headphones also feature auto on/off via picking up the headphones and auto play/pause. The auto power off turns the headphone off after 15 minutes of nonuse. You can turn this off in the app or change it to 30 minutes/60 minutes for longer periods before turning off. The auto play/pause can be turned on and off in the app too. The right side of the headphones features the power/pairing button, 5 LED indicator lights, and the 2.5mm input jack. Battery: These are rated for a staggering 60 hrs of music playback via Bluetooth ANC at mid volume levels. I have to say based on my playback so far, they seem to do very well even at volume levels above 50%. I would say their claim is not unrealistic if you listen at moderate levels. If you listen above 50% like me, then time will drop but overall it is very good. Charging is done via USB-C. App: The Sound Control app on my phone is very slow to respond to inputs. Once the headphones connect, you click them and it takes a good 6 seconds for the app to open the headphone profile. Inside the settings/controls they work but again are not overly fast to respond. If this could be improved, the app would be much better in my eyes. The layout and amount of control is great but the speed is not. I love the quick toggle to connect/disconnect from either of the 2 devices the headphones are connected to at the same time. This makes switching between two devices easy. Pros: - Active noise cancellation (Works well, not class leading) - Bluetooth 5.2 - Sound quality with app integration/EQ (Very good sound quality) - Color choice (Black and light gray) - Fast charging capability - Attractive design with great comfort Cons: - App Slow/Laggy - No water resistance - 2.5mm Input on Headphones Overall: I really enjoy using these headphones. The sound and comfort are highlights I came out with after using them for a few days. The app integration needs a little work but the bones are there and the ANC isn’t class leading from my listening but it’s not terribly far off. With the lower price of the competition, I think this makes the Momentum 4 a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones ✌️✌️✌️✌️✌️✌️✌️✌️✌️✌️✌️✌️✌️✌️✌️✌️

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Solid but unspectacular

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound but boring. Basic features, cheap build.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    satisfied with purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    goood quality, cheaper than xm5, good wind reduction

    I would recommend this to a friend