4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$209.99
Save $90
The comparable value is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 1713 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the phenomenal sound quality, excellent battery life, and unbeatable comfort for all-day wear. They also appreciate the powerful ANC, strong bass, and sleek, lightweight design. However, some users have experienced issues with connectivity, randomly re-enabling touch controls, and low volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,713 reviews
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Sennheiser has poor software.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones were completely defective. The first day I got them, I immediately noticed constant crackling during the first song I played. And the headphones refused to turn off of enter bluetooth pairing mode, as if the button on the headphones had not function at all. The second day, they started randomly disconnecting every 15 seconds, either that or they would randomly activate siri or open the sennheiser sound app. Gave 1 star because it was nearly impossible to listen to music without running jnto some issue every 15 seconds. Disappointed in this product, for $400 it’s nothing short if a scam

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Would buy these again!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are incredible for a daily use definitely would buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Anc

    Rated 4 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, good ANC, firmware is a little buggy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    High quality sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want top quality sound this is definitely worth the buck!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Connectivity Issues

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price tag, i didn't expect to have connection issues after only using the headphones a total of 4 gym sessions. The problem I'm having could just be a defective pair but the headphones will connect to my phone then approximately 30 seconds later it'll disconnect and try to reconnect. The headphones are updated and I've already deleted and re-paired the headphones multiple times. Overall, they sound amazing, feel amazing, great noise cancellation (without the extra pressure), phone calls are amazing — the auto on/off is a great feature to an extinct, and the app is "decent". I'm going to return them and get Sony because I've never had any problems with Sony products at all. Like I said earlier I probably have a defective pair but I can't take the same risk twice. Great experience until they stopped working, I was sold that this headset was better than Sony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Momentum 4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones i ever got, love it. Definitely recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Another pair, another sound imbalance issue

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound coming out if these and all the features are great, but the killer is that there’s an audible audio imbalance between the the two cans. This may not bug all people, but this is the second pair ive tried with the same issue and this is a fairly widespread issue with this particular model as well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones, they are really great quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I got this

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded expectations. I enjoyed them much better than other very popular headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $250

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend these if they are on sale, less than $240 I would say. Even $250 worth it but if you want something small / workout apple earbuds pros >>>

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality, but i couldnt get the soumd to be what i wanted. Seemed quit and a little like the soumd was coming from a pillow.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Headphone very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Berry good work berry nice si si,es super healing very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them out of the box, saved 100 bucks and got brand new GREAT HEADPHONES (try qobuz)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best in nosie canceling and audio quality

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this has been my fav over all since i tried 4 different headphones only thing i would say that could be maybe neg is touch sensitivity is to easy to hit on pillow or being near the side

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Button Quit Working and Won’t Sync.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It pains me to leave a bad review because these were everything I wanted in a pair of ANC headphones. The ANC excellent and sound is superb. I also love the SmartControlPlus+ app to customize the experience. I loved and enjoyed them for about 3 months before the problems started. I held down the power button to turn them off, and they wouldn’t turn off. The button hasn’t worked since. At that time, at least they would still turn on and sync when I took them out of the case. After another week, they refused to sync to any device, even though they would show up as available. I’ve tried factory reset through the app, firmware updates, everything. These things have issues, and I’m not the only one. Go elsewhere.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sennheiser Momentum’s

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sennheiser Momentum’s are a good value for the for the price but can’t beat the Sonys if you can spend more go with the Sony’s…

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    consumer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great sound. Easy to pair with computer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT headset!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing headset and so worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is excellent, I bought it from my daughter and she is happy with them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good headset

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the quality and I would have no complaints about the headset, but whenever I turn on the headset for the first it will be staticy. Tried with two headsets and still got the same result

    No, I would not recommend this to a friend