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Customer reviews

Rating 4.5 out of 5 stars with 1636 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,636 reviews
  • Rated 4 out of 5 stars

    Clean sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, and very comfortable. Mine was missing the charging cable. Luckily I have plenty of them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy at a discount

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The build quality does not feel premium, and the noise canceling is not top tier, but I got it on a Best Buy techday sale for 200 and definitely worth it at that price point. The sound quality is excellent and have zero complaints. At full price, get the marquee brands, but if at a discount, don't be afraid to buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box victory

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these open box excellent for less than $150 and they came in absolute mint condition. Looked like they’d been returned the same day. Amazing sound quality that I feel like ive been looking for for years. Well built but hurt the top of the head after a while. Probably different for different head shapes.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price tag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, after test driving them for a couple weeks, I found myself disappointed. I had researched headphones for days and these seemed to promise everything I was looking for. I make podcasts and intricate audio files with sound effects. I was concerned about the wireless aspect, but reviews assured me it had no impact. That turned out to be very much not the case. It came with an audio jack so I figured I could at least plug it in if the wireless lagged. First off, I really dislike the design. The touch screen-like buttons on the side to control everything is so confusing and sensitive and I'm constantly touching it accidently. I hate that I can't turn it off on my own. It automatically turns on when you touch it. So when I turn off the power button and try to set it down, it comes back on. I tried to do some work with them, but just as I was worried about, the jarring in and clicking from headphones trying to keep up with the editing software made it difficult to work with. So I tried using the usb wire, which by the way both wires are short. Not nearly long enough for computer use. I couldn't get the computer to detect the usb consistently. Sometimes it would and sometimes it wouldn't which lead to half an hour of frustration some days. I wanted to use usb because I had a longer wire for it. So I was stuck using the short jack. That worked okay but still felt like it was clicking when audio began from silence. But then I encountered a problem with the lack of software for the computer. There are no downloads for it. You can only adjust things through the phone app. But if its plugged into your computer its doesn't work. So you can't adjust anything. As for the sound quality, it was better than what I previously had which was a shark, a decent headset, ranging about $125. But the quality wasn't as mind blowing as I was expecting for a $300 pair of headphones. I splurged on them because I thought they were going to help me make my audios precise and phenomenal sounding. The sound fluctuates. It seems to sound louder some days than others, which causes me to turn up the volume of the files in program, then have to turn them back down in editing on different day. I tried to like them but found myself having buyers regret. I have decided to return them. I can't stand it anymore. These might be fine for listening with your phone, but that's pretty much it. If I had to value them, I would say about $89. Not $300. I have a pair of wireless skull candy for $150 that sound much better. I found some studio headphones so going to try them out. I understand these weren't labeled as studio, but I was hoping the quality was so fantastic it didn't matter. I was wrong.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great and are comfortable for a guy with a big head (physically). I love them for flying and the quality of noise cancelling!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really great headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these head phones. I used them for more than 5 hours straight on a flight and they still had power. They also cancel out a lot of the airplane noise that I slept with them on. Best purchase ever for a 12 hour flight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top wired quality on a wireless device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset truly shows the incredible products that Sennheiser puts out, and it's honestly in my top 3 best headphones I've ever used. The only ones that top it are the Sennheiser HD 820.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If sound is priority, check this out

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound! Fantastic battery! Comfortable and easy to wear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is incredible but the apps reliability is questionable, the multipoint connectivity worked at first but suddenly after an update it doesn’t connect to multiple devices just one and sometimes they don’t even wanna connect to my main device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Head phone review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best head phones on the market for this price range. Good levels and clean sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Momentum 4 headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the Momentum 4's. Comfortable, good sound and battery life and the app is very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than it looks. Try it before you judge it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones blew me away truly. They sounded incredible. They sounded new gen. This is coming from an ex-audiophile, addicted to high end audio. DSP is really changing for the better and I couldn’t find a reason not to like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great with some minor issues.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio quality is exceptional; however, the Sennheiser application occasionally experiences technical issues that hinder its intended functionality. The noise cancellation and ambient sound features perform adequately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall best Adaptive ANC headphones out

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased these. I've been pretty committed to Sony 1000xm series 3 thru 5. However, these give the overall best sound quality. The base, mids, and highs aren't overdone and the personalized app is straightforward without the unnecessary clutter. Good job, Senhieser.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A cut above

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. The eq you can get on the play store gives you complete control over virtually every musical aspect on this device. Beautiful balance.. Amazing headphones

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth every penny

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    Best Buy Employee
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones with the BTD 600 adapter was worth it. The sound is amazing! ANC isn't that great, which I don't mind since I didn't buy it for that. These also last forever! Charge it once a week and you're good to go. If you're looking for good quality headphones, look no further!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything i hope for love how the headphone sounds amazing and they are so comfortable i can wear them for hours and never get tired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sennheiser momentum 4’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the bass and the sound quality is really great. i recommend getting this headphones

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great, while it works

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love these, they sound great and they're really comfy. I usually pick Sennheiser for most of my audio but these still seem to have a significant issue with any moisture. I never even wore them to work out. Just watching TV in a warm apartment (I have a lot of background noise so ANC is a godsend). One day was a bit warmer than usual and I found myself sweating a little. Next thing I noticed was a loud pop in the earcups, like the sound of a stereo at max volume suddenly turning off. And they just power cycle now. Despite a fair bit of troubleshooting, the device never recovered before I returned it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Almost there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have great sound and I love the ANC. The ear pads can get a little hot after long wear though. Overall, a great pair of headphones for the price.

    I would recommend this to a friend