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Customer reviews

Rating 4.5 out of 5 stars with 1642 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,642 reviews
  • Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price i got it was more than worth it only thing i would like for it to imrpove is how to switch between devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve the headphones have been great use them everyday wired into my computer or wirelessly on my phone with little to no problem except one its not the biggest problem just as someone with puffy hair the sensor sometimes doesn’t work which lead to transparency mode not turning on

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    One big flaw.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t have headphones es that don’t collapse. I’m not sure why the most recent models are not foldable. Bose and Sony did the same thing. Not cool. It’s a deal breaker for me.sound quality is good. User interface is good. Very pretty design.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves them, she wanted them for a Christmas gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent but if u can get wired obe they are perfect

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery, great sound quality, very easy to use app, and comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Sound great but with a MAJOR flaw.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great. The bass response is very good and the battery life and ANC are also quite good. But there is a major problem that hasn't been fixed (I doubt it ever will). They don't ever truly shut off. You can hold the button down for 3 seconds to "turn them off", but if they move or are positioned (even in a case) in such a way, they will try to connect to your devices and stay connected. I had this happen recently where I turned them off, put them away, the next day I went for my Ipad only to discover they were connected to my headphones and lost a lot of battery life. Not sure what kind of trends Sennheiser are chasing, but its not working for them at all. These cans are definitely not worth the price for the headache they cause.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    The Best sounding but failed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my son's Christmas present. Since they were kinda expensive I had him try them out early. The left side had a vibration sound like a faint buzz (off and on). Returned them and got the white one. (Still in testing mode.) My son says it's the best sounding headphones ever, better than the Air Pods Max. Make sure you try these out or get the extended 2yr. protection, or both. Hopefully the white one doesn't have a defect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lack of control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume control doesn’t work as well as it should. Don’t have complete control over that action.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My first Sennheisers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these so much! They have changed my standards for listening. Love <3

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good experience. Recommend to get a one .

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Meh just buy XM5s for this price.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a bit and was babied but connection was spotty after the first few weeks and gradually degraded until it was borderline unusable. If you get it on sale I'm sure it's great but for this Price Sony XM5s are better in every way that matters

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the 2Momentum and this one is cordless. Better charging. Both better than the know names head phones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dissapointed in these

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really exvited to get these but they let me down. The noice cancelling is pretty bad compared to bose or sony. I also dont notice any difference in sound wuality compared to the xm4 or qc45s.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product that Sennheiser is known for. All around great item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Sennheiser

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Sennheiser, so this was an easy sell for me. And after 3 weeks, I’ve had no problems. The only thing I would change would be to change the way phone calls sound. Its not an issue, but its almost like the tune you change it for music is also the same tune for calls.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Keep loosing bluetooth connection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any one else experience the Bluetooth disconnect, faced with phone and laptop , i even did all the updates necessary

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too heavy for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were too heavy. I had the previous generation and there is a noticable difference in weight.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Sound quality beats most of the competition. Not as great on the noise canceling front, but that was less of a priority for me. Amazing battery life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    clear sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best ive had so far , exceeds Bose in my opinion

    I would recommend this to a friend