Customer Ratings & Reviews

Short Story: boring to listen music out of. Music is not as loud as expected. Great overall sound, just soft and very neutral. For the price point, they felt very underwhelming.

I haven't had this set for very long. I have one of their previous models the 550 II for the past few years, it has been my favorite over ear headphone set that I have owned, the the sound, comfort, and quality has been great; that is until now this set has so far exceeded the sound and comfort quality i an really impressed. Check them out at Bestbuy. Down load and connect them to Smart Control App it will allow you to update software and access to all the features which make this set awesome.

This is one of the best headphones I've ever used. Easy to use, easy to install, and easy to add to Bluetooth. I love this item.

Great sound, great quality, definitely worth the price.

Great headset, had a previous one and left them on a plane.

Amazing sound clarity and very comfortable. If you can afford these, you need to buy them.

Fantastic sound at a reasonable price/ Sennheiser has always been a reliable audio brand.

Great quality. Sound is amazing, especially for the price. Perfect for travel. Time will tell on longevity but they have a good reputation.

dont buy another pair of headphones these rival airpod max

I've had these headphones for about a month now, and so far I haven't seen any reviews of these headphones from "audio experts" or anyone outside of the consumer tech sphere. I'm by no means an "expert," but I have tried my fair share of mid-fi/hi-fi headphones, DACs, and amps, so I feel that I can offer some perspective on these headphones that isn't necessarily available elsewhere.

To keep it short, these Sennheiser are better than the Sonys and Apple headphones. No doubt. Bass is amazingly clear.

They have an ok active noise cancellation but they make up for that with amazing sound quality

[Employee of bestbuy] fantastic sound quality, noise canceling, and build quality. these headphones are well worth their price.

It has some well designed and powerful noise cancellation. The sound is well balanced, although the bass is a little low.

Frequently loses connection with Bluetooth sound good but overpriced

Amazing battery life. Looks like the ear pads may wear off sooner than expected time period. I already noticed wrinkles with minimal usage.

I was looking for something that was big enough for my big head lol and this was perfect. And it is comfortable.

I really enjoyed this headphones. This headphones are more for keep your outside noise and quiet as possible love it

I have always enjoyed the service i get at best buy. I dont know the manager name or the young lady who always goes above an beyond but im never disappointed. Thx again.

Good sound quality but design needs improvement.I experience discomfort when I have it over my ears for longer time. Also,the app crashes on iOS repeatedly