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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1703 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers praise the product's excellent Sound Quality. They describe the sound as warm, detailed, and with impactful bass.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,703 reviews
  • Rated 2 out of 5 stars

    Poor Quality Control

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth Works Great, ANC works great, they're comfy. Why oh why are headphones with unbalanced drivers leaving the factory. Absolutely awful, my 58X Jubilees sounded like a Sennheiser, these did not.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Touch sensor and ANC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NC wiuld switch off and on. The sensor on rhe side is extremely sensitive. It would pause when i tried fixing the headphones and sometimes not even work. I used them for work use but still woukd slide off my head when looking down at paper or notes. Good quality but also somewha quiet

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound not so great noise canceling

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for an noise canceling headphone and this and was coming from the SonyXM3 and I heard good things about this headphone and it was at a lower price than the Sony newer model so I decided to give it a try. It is very high-quality but the noise canceling is lackluster compared to my old Sony’s and the audio seem to be a little bit off as well. I just couldn’t justify saving a couple bucks for a lesser product so I just bought the newer version of the Sony‘s. Maybe it would work best if you only work in quiet spaces or use quiet spaces, but I usually in loud locations and noise canceling as essential

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Buggiest headphones ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is amazing… that is as far as the positives go. The headphones will not turn off when not in use, even if the setting is set to 5 minutes. They also will randomly not change between anc mode and transparency. The fix was to turn off head detection but even then they will randomly stop cancelling noise unless you open the sennheiser app and do it from there.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sennheiser Momentum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound quality I've ever heard! Sennheiser is number 1!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was wait on these to be release before deciding between the sony xm5 and these. Honestly they’re so close in performance thats its hard to distinguish and these are also $50 cheaper

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great at what it do

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, bluetooth is meh. But otherwise everything is as advertised

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it for music production. Worth it. Would recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones, the best I ever had. Sounds amazing!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the price so far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product doesn't stay connected to any of my devices without having to reset it every 20-30 minutes. It also does not hold a charge very long. And the sound quality is certainly not superior.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Try them for yourself...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best sound quality, you will hear things in old songs that you never heard before.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device for the price. Sennheiser headphones are very good.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Great!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I LOVED these headphones! The color, The sound, The weight. All I needed a headphone. One issues was how unimpactful the low end was with this model. Very clear separation in all of the instrumentation when listening to music, but lacked a punchy Low end. The noise canceling on these also could be better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Very happy with the Sennheiser wireless phones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound better than any headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than any other headphones, but only issue is with connectivity

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound better that the SONY or the BOSE.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To small for my head. Sound better that the SONY or the BOSE. Just do not fit me, to bad...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful audio Sennheiser never disappoints and build is pretty nice

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Average headset, wouldn't recommend

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my hopes up for nothing, been using sony headset for a while, wanted to try something different, sturdy and great build quality,sound is passable, software . . . Meh Issues connecting and more, didnt liked it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very premium headphone and great sound quality for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A rush of pure delightful perfect audio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these Sennheiser top of the line headphones and the mobile app that corresponds. Just a little toasty on the ears ;)

    I would recommend this to a friend