Customer Ratings & Reviews

I love the case its very nice, the accessories are nice it comes with a headphone jack which it's very convenient also good for long term. it's a very nice change from my airpods Max's which are nice but they kind of feel heavy in some cases these don't feel like they're as heavy over time

Great sound and additional cable makes it great for flying

Beautifully designed, Crisp, and clear sound with no noise

I love these Sennheiser top of the line headphones and the mobile app that corresponds. Just a little toasty on the ears ;)

Best headphone I had. Music is crystal clear! Recommended

Great purchase. Recommended 100%. Excellent sound quality

Sound is good, price kept changing got a good deal on flash deal.

Very comfortable around my ears and great sound qualities

Best headphones!! Throw away anything else, nothing will compare.

1-star for BEST BUY BUSINESS PRACTICE! What I can prove: I purchased these 19DEC2025, received 22DEC, they blew a speaker TODAY (16JAN2026) and Best-Buy's return policy is 15 days, so its last day for elibility of return was yesterday 15JAN2026. I bought a new-condition item. What I cannot prove: When I received the item, the shipping label was marked "Returns Center." I was slightly suspicious but the box's tamper-proof stickers were undisturbed so I wrote it off as paranoia, since I did pay for a "new" product. When I opened the box, the mfg labels on the ear cups seemed sloppily applied on the left-ear sticker--as if somebody had removed and then re-applied it. I couldn't prove it...but then the Returns Center origin began to make more sense. Again, I thought I was paranoid because of the tamper-proof seals on the outer packaging appearing pristine. I own several Sennheiser headsets and this was the first to blow a speaker, within 30 days of ownership. I highly suspect Best Buy is selling refurbished items, marked "new." SHAME ON YOU, BEST BUY!

They sounded great, They seemed to be a little to much money though.

I truly enjoy using these headphones i get a much better immersion in my videos i watch

Comfortable fit, you feel like you're in the music

They’re excellent for plane traveling if you hate the noise of a plane!

Love this headphone. In my opinion, the bass and sound quality is better than the Sony MX-5. With the Sony headphones I felt that the music experience was good but I wanted “something more.” This headphone sound is what I wanted as soon as I put them on right out of the box.

This product was rushed and 20 minute firmware updates are being released daily to fix issues. They worked great and sounded great for the first day. Now I’ve spent 2 hours trying to get them to turn back on the second day!! I have factory reset them and unpaired and repaired multiple times. They will not turn on. I have made sure they are charged. ADDITIONALLY: these headphones can not be used wired unless they are turned on (or have a charge). Check Reddit for more complaints and problems with these headphones. They work good enough for a review and then crap out! Can’t even get them to turn on anymore so looks like I’ll be switching to the XM5s……… Don’t trust my review, see for yourself on Reddit, everyone is upset!!

It is a decent headset overall but I feel the sound quality isn’t what I expected out of a normally $500 headset

Audio quality is good, bright, and clear. Battery life is best in class. Pairing is foolproof. The only things keeping this from being 5 stars is the lack of ability to fold flat, and the fact that the headphones are very, very prone to scuffing. Keep them in the case whenever possible

These headphones are superb! The quality, comfort, and ease of use are second to none.

These are great headphones! Would definitely recommend!