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Customer Ratings & Reviews

Model:
MTW4 Black Graphite
SKU:
10769472
$299.95

Customer reviews

Rating 4.3 out of 5 stars with 325 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 325 reviews
  • Rated 5 out of 5 stars

    Momnetunm 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really recommend it, it's a handy professional earbuds .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Disappointing Sound Quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an avid music enthusiast, I was eagerly anticipating the experience promised by Sennheiser headphones. However, upon testing, I was deeply disappointed by the subpar sound quality they delivered. No matter how meticulously I tweaked the equalizer settings, the sound remained dismal. Comparing them to Bose, it's evident that Sennheiser falls short in delivering a satisfying audio experience. Bose headphones undoubtedly offer superior sound quality and clarity, making the Sennheiser headphones pale in comparison. In conclusion, Sennheiser needs to go back to the drawing board and address the glaring issues with their product. The promise of premium sound quality associated with the brand was not fulfilled, leaving me utterly dissatisfied with what can only be described as garbage in the realm of audio devices.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    These Bud really rock.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing earbuds. Really push good power even when they have low battery. The Auracast feature is primo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They just bounce from ear to ear sometimes, but it could be the iPhone 16 giving off bad signals.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding earbuds at an even more amazing BB price!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Absolute junk, avoid. They WILL FAIL.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are completely unreliable. I bought my first set from Best Buy on 8/25/2024. I had to RMA the first set in December of 2024. The right earbud developed a crackling and popping sound, and then failed completely. Took almost a month to get my replacement set, and now nearly 8 months later the right earbud has the EXACT SAME ISSUE. I've since found that this is a massive problem with this model, and feel the need to warn others. These are junk. Avoid. Can't believe I spent so much money on this junk.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Ultimate experience, until it's not.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lasted for about a year and they sounded amazing and worked great besides the charging pins being finicky at best. The left ear bud dropped dead about a month ago, and just today my right one died out as well. Do not buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Audio at your preferences

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. The personalized sound application is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sennheiser mtw4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good so far had em couple months. Excellent quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them best earbuds ever would not trade them for anything

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great but deteriorated fast. Only lasted 1 year.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    “In the running” for best overall earbuds…

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an Android user, I have tried out quite a few pairs of earbuds over the years. Maybe that is good, maybe that is bad. Some good, some, well, not. With that said, I think I can easily say these are among the best I have used. Design-wise, I like the look. Simple. Clean. Mostly muted. They seem well-built, and I think they should hold up over time. As for fit, which honestly to me is one of the most important aspects for buds like these, they fit me very well. Of course, this is a very personal thing, but they do provide 4 sizes of silicon ear tips as well as 3 sizes of silicone fins. You will just have to see, but I think most people should be good here. They fit me well, they are comfortable, and they stay in my ears. Zero issues. As for the sound? I think they can stand toe to toe with all of the other “best” buds, and maybe for some people, be the best. There are some deep, bumpy lows, clean mids, and crisp, but not piercing highs. Overall, I think the sound just has a nice richness to it. Perhaps different than some of the other buds around, but I think they sound great. I should add pretty much out of the box. Of course, I do think you should spend some time in the app dialing them in for your tastes. I am not the biggest user of noise cancelling, and even less so any kind of pass-through type modes, but I was pretty satisfied with what they did here. I think the ANC is fairly good, maybe a notch higher, but I’ve probably had some better. It definitely does the job, but I think some of the higher end sounds got through just a bit. Not a deal breaker for me, just something to note. Transparency mode worked well. Pairing was simple. It just works. It has also been rock solid for me. Connectivity overall seems to be something they put some thought into. Up to date Bluetooth specs, and while I do not see the uses for the Auracast support yet, after looking into it, it does seem interesting. Anyway, “anything” forward looking is appreciated in this space. To piggyback off of that thought, it is also there in the battery. So far, I am very happy with the battery life. It has been as advertised, and I don’t think it will be an issue going forward. That said, there is an option for a “battery health mode” that caps charging in both the case and the buds to 80-90% This is more or less known in the battery world to be the best way to maintain the life of your batteries and given the size and non-replaceable nature of the batteries in these buds, I think it is an outstanding feature. Frankly, I am not sure if any other manufacturer is doing this. Time will tell about this feature, as well as the batteries more generally, but I am pretty confident going in. That said, there is one “issue” charging wise, and it’s kind of the elephant in the room with these buds (and has been for some time). The charging case. To be clear, I kind of really like the look, the fabric like material looks great (and I think will hold up), it snaps nice, has wireless charging, AND it does the job it is made to do. It is just….big. Honestly, it is not a deal breaker for me, but it is a little noticeable, something to note, and could be an issue for some people. Briefly, their App is a little basic, but provides a nice level of customization. As I mentioned earlier, go in and hit the EQ, but you can also control ANC, touch controls, codecs, set up zones, etc. I will add, I am not the biggest user of touch controls, and while I like what they offer here, I did find myself activating some stuff when I did not mean to fairly often when simply brushing or adjusting the buds in my ears slightly. Ultimately, I really do like these buds. Quite a bit. I do have a minor thing here or there I perhaps wish were different, but they are all minor. In the end, they sound fantastic, fit me well, comfortably, look good, and have great battery life. I like that Sennheiser also did some forward thinking with these buds and I hope they keep that in mind with regards to support down the road.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within three months. Stopped working in the left channel. I’ll never buy Sennheiser products ever again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Buy Sony earbuds instead

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for them. They underdelivered. I should have listened to the reviews online. The active noise cancelation is lacking. Not suitble for the gym. I could hear everything...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Amazing sound, not so great catching your voice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned, sound is great but microphone could be much better. Nobody heard me while talking in a windy area.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    MOMENTUM to be the best!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my review of the Sennheiser Momentum True Wireless 4 Earbuds, I want to simply state right away that these are some of the best sounding earbuds I have ever listened to. Like most earbuds, it does require some customization using an app on your smartphone. But even straight out of the box, I liked the sound immediately and once I changed some settings, I can’t get over how great they sound. Once the app “Sennheiser Smart Control” was installed on my iPhone, I was immediately alerted to a firmware upgrade. From there I was treated to all kinds of customizable features, including noise cancellation, transparency level, touch control, a fit test, sound zones, and finally, My Sound. My Sound gives you the option to use either an editable standard 5-band equalizer or something called “Sound Personalization”. After some experimentation, I chose to use Sound Personalization. Apparently, this might be a feature that came with a recent update as I was unable to find much documentation about it. Basically, you move a cursor around a 2-dimensional grid diagram until you find a sound stage that appeals to you and save. I found placing the dot in the lower right quadrant worked best for my ears. Once set up with the Smart Control app, the sound coming from these earbuds is amazing! The bass and drums are tight and punchy but not distorted or boomy, and the mid/high frequencies are crisp and clear but not harsh. Hard to believe such sounds are possible from something so small. It makes me anxious to listen to my favorite songs as it brings them all to new life. I enjoy a wide range of music from Aerosmith to ZZ Top and with the latest lossless Bluetooth quality, I am blown away by how good everything sounds. I am not technically an audiophile, but I am an avid music listener and I really like what I hear from these Sennheiser earbuds. The earphones themselves are beautifully designed and come in an elegant fabric-covered case which is rechargeable using either a provided USB-C cable or you can use wireless charging. The earbuds come with several ear tips to fit every ear. I found the ones it came with fit perfectly. There are LED lights on each earbud that provide status information as well. I found an additional use as I dropped an earbud on the carpet in the dark and was able to locate it immediately because of the LED light. I find the fit to be very comfortable and have no complaints after wearing the earbuds for several hours. Touch controls are simple and easy to learn by reading the manual once, but controls can be customized should you not like how they are configured. I am not one to make use of all the available features like low latency audio, noise cancellation and Auracast, but these earbuds have all the latest technology and more. I’ll leave that for others to discuss, I need to get back to listening to some Emerson, Lake and Palmer!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 1 out of 5 stars

    Dead before even trying them on

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work just got it tried them on and left earbud is dead. Like first try on theyre dead. Bought these hope reviews ive seen were wrong nope. They fit nice but cant tell you how they sound.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Wireless Earbud Excellence

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case design feels very premium. The fabric look is unique and durable. Charing is over usb type c, or wireless. I do with the case were a big slimmer to make it easier to put in pockets. The included wing tips help to keep the earbuds in place, and are very comfortable. Everybody has different ears, and there are several tips and wings included in the package. The adjustments in the app allow you to create a custom sound just for you, or use some prebuilt selections in the app. Music and podcasts sound very natural with no distortion. They make all different types of music sound great. The active noise cancellation is great with two modes, wind or adaptive. The adaptive cancellation worked really well in a room with a loud fan. The transparency mode works well and can be adjusted in the app. The microphone works great for phone and zoom calls. In a semi-loud room or outside with wind they performed well and I could be heard by others without any problems. You can connect to multiple devices at the same time, which has worked will when using a laptop and phone. The earbuds easily switched between devices as needed. The earbuds support AuraCast and should help to future proof these earbuds. This will be coming in a firmware update. Battery life is 7.5 hours, 30 hours of charge in the case. IP54 water and dust resistance are nice to have. I have used Sennheiser over ear head phones for years, and these wireless earbuds are a great addition. The combination of fit, design, sound and microphone quality, noise cancellation, and transparency mode make these the perfect daily use ear buds. There is nothing missing here, making them the best earbuds I have used to date.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works good when they worked

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when they worked stopped working about 6 months after purchasing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very displeased, only lasted 8 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 8 months the right earbud only crackles or works if I tap it. Then it stops again. For this price it should have lasted YEARS not months

    No, I would not recommend this to a friend