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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1160 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the excellent sound quality, comfortable fit, and impressive battery life of the product. Many also appreciate its strong bass, good range, and desired volume. However, some users have encountered issues with connectivity and compatibility, noting that the product can be heavy and a bit pricey.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,240 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy hookup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hookup. Great loud sounds as I have hearing problems.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best hearing headphones!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great best hearing headphones! Now have 2, one for each TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my husband and he loves this Sennheiser Wireless Headphone System .

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    pretty good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the instructions were difficult to understand. The headpones do not work well with apple tv.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Costly but well worth the money!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. I can wear these with the volume turned up on an action/adventure movie and the wife can be right next to me and not hear ANYTHING! Very comfortable with only occasionally my ears getting hot/sweaty.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy duty headset with great sound. Can watch and listen to tv without disturbing others

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Wireless Over-the-Ear Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more arguing about the volume on the TV or late night TV watching in the beach house. We recently purchased them. But so far: These are simply the best. Great sound. Long battery life. Great purchase. Highly recommended.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficulty turning on.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this product is exceptional except getting it turned on. To turn on, there is a button on the headphones. Instructions show a picture with a finger on the button and says, "Hold 2s" That's it. However, when you hold for 2 seconds, many, many times, does not turn on. Have to repeat this over and over. There have been times where I have had to try up to 12 times, and have had to turn off the power to the headphones and then repeat again and again. Really frustrating. ALL instructions are simple one-liners with a drawn picture like, "Adjusting the volume," or "Connecting the transmitter to a sound source." That's it except the same "instructions" are in maybe 20 different languages. Have to go on-line for everything, including warranty.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up. Great sound! Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great surround sound sensation. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    These are just superb. Outstanding cost/quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is fantastic and they are very comfortable. The sound is better than other pricier headphones I tried. Bought 2 pair and set up was easy with an optical splitter. Only downside is you need a decoder to receive Netflix audio with these phones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for the Deaf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work perfectally Excellent for the deaf without your hearing aids in

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife uses these to watch tv and movies while I work. Of course I still had to test then myself. They are really comfortable and did not hear one bit of static or drop outs. They are kinda pricy but totally worth it. If I had to I would purchase them again.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Range

    Rated 5 out of 5 stars

    Work Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to throw away my old Rocketfish set that were a piece of junk from Best Buy I bought several years ago. These work way better have good range and clarity. Stylish and comfortable. They don't cut in and out and stay connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphone System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful headphone set. My husband was having a very hard time with his old headphone set. This particular system is excellent. It has more adjustments to set it perfectly for my husband. We would highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Husband loves it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband is hard of hearing and he as dset works wonders for him.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Are These Broken Or Is This A 'Feature"?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones for my parents who are both in their 90's and need TV Headphones that are simple to use. They are to replace a pair of Bluetooth connected headphone that they cannot keep connected. While these headphones are not a nice as the headphones they replace, they are easy to connect and should be ideal for their use. My main concern is that in testing these headphones, when the headphones are in the re-charging credal, the LED on the stand should change from Red to indicate the headphone are charging to Green when the headphones are fully charged. Unfortunately, my unit this LED light has remained Red even after two day with the headphone in the re-charging credal. Other than this LES light, the headphones work correctly and should be easy for my father to installed I gave them two stars because I cannot figure out is this unit is defective and should be returned and exchange for a working pair or if this is a "Feature" and can be ignored. I have tried to submit this question to Senndeiser support but the only site I could locate did not list this model headphones, 'Having Trouble' for why I am contacting support, you must enter your phone number as it would be dialed from Germany even though you have to include your address and country where you live. My expectations for receiving a response from anyone are less than none. As I have to ship these 500 mile to be installed by dad, I will probably return these to Best Buy to see if a second pair work 'as advertised'.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Best Wireless Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third pair of wireless headphones and these are the best yet. They are noise reducing so outside distractions are minimized, they are comfortable, and they keep their charge longer than prior models.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    i can hear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can hear the tv without blasting the sound and the wife is happy too

    I would recommend this to a friend