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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1160 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the excellent sound quality, comfortable fit, and impressive battery life of the product. Many also appreciate its strong bass, good range, and desired volume. However, some users have encountered issues with connectivity and compatibility, noting that the product can be heavy and a bit pricey.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,240 reviews
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    wireless headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    could not get it to hook up to my tv even with help from family members had to return it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wireless At It's Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be happier with these wireless headphones. Top of the Line Quality...flawless. I would also like to thank the Best Buy Rep in the Magnolia Room. He hit the nail on the head for what I needed. Thanks Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones 2 watch TV while other sleeps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only complaint heard feedback twice (not sure why)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Improved TV Hearing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have hearing issues and your family complains about how loud you have the TV, this is for you. Hooks up optically or digital and has very good sound. You can control the volume without affecting the outside TV sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to exchange the first one but replacement worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a new television & my old headphones were not compatible. I was looking for a brand and style that would work. And I did! Not only did they work with this tv, but the sound and the options are fantastic!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to listen to music or TV sound, without disturbing others, these headsets are great. The audio is super and surround feature works great. Your significant partner can sleep, while you enjoy your shows.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I bought these! I can hear the tv now without having the volume cranked up. Wife is so happy! Would recommend these highly for anyone having trouble understanding voices on the tv.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sennheiser has forgotten how to make headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Between this past August and today I have purchased 3 Sennheiser headphone units for use in wireless TV viewing – 2 RS 195 units from Amazon and 1 RS 175 unit from Best Buy. All exhibit an identical design flaw: the contact charging plate in the headphone band will not connect with the contact charging plate in the base unit when set in its cradle. The headphones cannot be charged and so cannot be used. When I spoke to a representative at Sennheiser customer support describing the problem, he claimed to have heard of no other customers experiencing this issue. Yet I have received 3 different sets from 2 different vendors over the course of several months, all unusable because none can be charged to power up. Incredible.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent wireless headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I watch tv in bed at night so my wife got these for me so she could sleep undisturbed. The sound quality is great. I've even walked downstairs and out to the kitchen and I don't miss a word. We're both very happy with them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones are great but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones for my mother who lost her hearing. I was hoping these would enable her to hear better while looking at TV. She still could not understand what the TV was saying. For me, I loved the headphones!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have these headphones for TV because of my hearing lose. They Do a great job and meet all my expectations. I want another pair for A backup. They have no hissing and block out all noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great to watch tv quietly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset to watch tv without disturbing others.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product. My husband has hearing loss and now he can hear the softer sounds without me being deafened. In fact he wears it in another room to listen to music and I can keep the volume low in the main room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My husband loves them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my husband ... loves the sound quality and volume options on the headphones. Best part is that they are wireless! Wife loves them because now the TV is not blaring all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very difficult to hook up product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a month went back to store and then was able to hook up. Sound is good, Uncomfortable. Too tight on head. But I think they will loosen up. I am keeping them because the hassle of returning is too much.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Expensive but worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these headphones and absolutely love them. They have great noise cancelling and come with three settings for surround sound. You can also pair two headphones to one transmitter which is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound is excellent and very comfortable to wear.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can quietly and comfortably watch TV without waking my wife. The controls are easy to use and the sound is better than the TV speakers with almost all noise contained within the headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Quality Wireless Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality! Completely silent- no hiss at all. Has excellent base even when not engaging the super base mode. Great for action movies. Is almost silent when headphones are on so you won't disturb anybody.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Wireless Sound EVER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Sennheiser Wireless Headphones for use at home. As a person with only 1 ear, this is an INCREDIBLE headphone that provides the BEST quality sound I could ever expect. Highly recommend!

    I would recommend this to a friend