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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1160 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the excellent sound quality, comfortable fit, and impressive battery life of the product. Many also appreciate its strong bass, good range, and desired volume. However, some users have encountered issues with connectivity and compatibility, noting that the product can be heavy and a bit pricey.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,240 reviews
  • Rated 5 out of 5 stars

    It is a great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little confusing hooking it up originally but once you figure it out it ihas more options for hookup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was a great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great value and Best Buy matched the competitor price It is to be a Christmas gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously had a different brand that kept failing. This headphone has been very good so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up with Samsung was a little unclear but once that hurdle was cleared, very enjoyable set of ear phones.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Frustrated

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t install it. I did everything that the manual said and it never worked.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better sound clarity than the Sony I have been buying. Great recommendation by sales manager.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for someone who has some hearing issues and doesnt want to put the TV on full volume.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had recently purchased the Sony headphones and they were horrible so exchanged them for these

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a hearing problem and have use Sony headsets for 10 years. With them I can hear the television. My new TV has a 1 connect and would allow the plugs to go into. Looking for a solution, I went to Best Buy..and this was the suggestion. I was happy it could connect, however, the volume isn't as loud. As a result, I am very disappointed that I didn't stick with Sony

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Waste of Money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not get sound out of these headphones. Overall a waste of money.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Wireless headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work with my tv. Was not compatible with my smart tv

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound. Easy to hook up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer support at the store. Guided me to the right product within my budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones for what I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value. Easy to use. Did what I wanted it to do. Sales associate was a big help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On a scale of 1 to 10, we give them a 10! My 5 year old loves them as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second of this product that I’ve purchased, this one for my son.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would not buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work, no power to the device. Also they felt really cheap.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my husband to use while I am sleeping. Now I can get some rest.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too Complicated Sennheiser Headphones Hook Up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 1st pair of Sennheiser RS 175 Headphones I purchased back in 2016 from Best Buy, I love them, still to this day. This 2nd pair, I do not like them. They are difficult to hook up to TV, and to Computer. I would never purchase these again. Peggy Ford.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this time it's doing its job well. that's all! 1234

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sennheiser RS 175 RF wireless headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift for my husband. Best gift ever!!

    I would recommend this to a friend