Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 40 reviews
(40 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
to a friend
Rated 5 out of 5 stars
Comfortable, Easy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received Gray Hannah II 5-pointed Star Bonded Leather Executive Chair. I was struck by it having high quality screws and metal nuts and hardware. The base has good weight to it, not flimsy. I put it together alone. Only challenge was putting last piece, (back) on. Good design makes it tight fit, but better if a second person holds it in place while screws put in. I does not smell like leather and has look and smell of vinyl up close, but not a cheesy look. (is that what 'bonded leather' is?) But I am happy because from a distance looks like a high end chair: Lots of stitching and nice detail. It is rated for 275 lbs. I am very comfortable at under 200 lbs and like the lumbar support. It also adjusts height, adjusts no tilt vs tilt (can lock upright), and adjusts tension on tilt. It is for using at a desk for long hours at computer- perfect for me. I am happy at quality and comfort for the $148 price. I would buy it again.
This review is from Serta - Ergonomic Executive Office Chair with Lumbar Support Back Pain Relief Head Pillow Padded Arms Adjustable Height & Tilt - Gray
I would recommend this to a friendRated 5 out of 5 stars
Great for home office
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Home office chair. Sit in multiple hours a day. Soft, back support is good but lacking just a little for lower back. Would still recommend.
This review is from Serta - Ergonomic Executive Office Chair with Lumbar Support Back Pain Relief Head Pillow Padded Arms Adjustable Height & Tilt - Black
I would recommend this to a friendRated 5 out of 5 stars
Comfy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfy chair. 5'11" average build and when sitting upright the chair goes to about the base of my neck. wheels roll smoothly as well
This review is from Serta - Ergonomic Executive Office Chair with Lumbar Support Back Pain Relief Head Pillow Padded Arms Adjustable Height & Tilt - Black
I would recommend this to a friendRated 5 out of 5 stars
Great chair for all day use!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This office chair has been great! Many days I spend 8-9 hours in it working and will spend additional hours sitting on it just surfing the Internet because it's so comfortable. Putting it together was also super easy.
This review is from Serta - Ergonomic Executive Office Chair with Lumbar Support Back Pain Relief Head Pillow Padded Arms Adjustable Height & Tilt - Black
I would recommend this to a friendRated 5 out of 5 stars
So comfy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really soft and comfy!! I love the color and it has great support
This review is from Serta - Ergonomic Executive Office Chair with Lumbar Support Back Pain Relief Head Pillow Padded Arms Adjustable Height & Tilt - Pink
I would recommend this to a friendRated 4 out of 5 stars
GREAT OFFICE ADDITION
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ENJOYED THE ROTATING FEATURE AND LOWERING FEATURE
This review is from Serta - Ergonomic Executive Office Chair with Lumbar Support Back Pain Relief Head Pillow Padded Arms Adjustable Height & Tilt - Black
I would recommend this to a friendRated 4 out of 5 stars
Very comfortable, professional looking chair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The chair is plush, moves easily with wheels and is easy to keep clean. The arm rests are very stylish. I have no problems adjusting the chair in the up and down position. This makes a great chair to sit at my desktop computer to operate it.
This review is from Serta - Ergonomic Executive Office Chair with Lumbar Support Back Pain Relief Head Pillow Padded Arms Adjustable Height & Tilt - Black
I would recommend this to a friendRated 5 out of 5 stars
Solid chair for home office
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this chair. It's big and comfy and supportive. The only lacking area is lumbar support, which I don't mind since I'd rather add a pillow or support device that suits my need. Easy to assemble and looks great.
This review is from Serta - Ergonomic Executive Office Chair with Lumbar Support Back Pain Relief Head Pillow Padded Arms Adjustable Height & Tilt - Gray
I would recommend this to a friendRated 5 out of 5 stars
Easy for the two of us to put together.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not sure what bonded leather is, but it is very comfortable, even on a warm day. Moves around with ease. Nice swivel. Adequate adjustments for height, and able to tilt back about 15 degrees. For the price it is well worth the money. Removed the plastic covering I had over our carpeting with our old chair, and this one works well right on the carpet.
This review is from Serta - Ergonomic Executive Office Chair with Lumbar Support Back Pain Relief Head Pillow Padded Arms Adjustable Height & Tilt - Black
I would recommend this to a friendRated 5 out of 5 stars
comfy chair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the desk chair I bought for myself, so I bought my mother one! Comfortable, even without extra cushion, butt doesn't hurt after spending a couple hours in front of computer! Easy to assemble!
This review is from Serta - Ergonomic Executive Office Chair with Lumbar Support Back Pain Relief Head Pillow Padded Arms Adjustable Height & Tilt - Black
I would recommend this to a friendRated 4 out of 5 stars
Good. Lasted about 2 years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After some time you will have to re-oil the moving parts. It will squeak over time right under the seat. Just recently after 2 years of extensive use one of the four bolts holding the back to the arm broke away from the back. It is constantly being laid back in all the way though. I prefer if the arms were more sturdy ( slight movement side to side). Considering the abuse i believe it was worth the money. After this experience the next chair i get will be as close to one single piece as possible so everything doesn't move and break on you.
This review is from Serta - Ergonomic Executive Office Chair with Lumbar Support Back Pain Relief Head Pillow Padded Arms Adjustable Height & Tilt - Black
I would recommend this to a friendRated 5 out of 5 stars
Chair
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good chair for the price My wife's new classroom 2024
This review is from Serta - Ergonomic Executive Office Chair with Lumbar Support Back Pain Relief Head Pillow Padded Arms Adjustable Height & Tilt - Black
I would recommend this to a friendRated 4 out of 5 stars
Great office chair but can use better lumber
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great office chair for the price however I would've expected better lumber support and adjustable arms
This review is from Serta - Ergonomic Executive Office Chair with Lumbar Support Back Pain Relief Head Pillow Padded Arms Adjustable Height & Tilt - Black
I would recommend this to a friendRated 5 out of 5 stars
This is a great chair!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been trying to find a great chair for work, and finally did!
This review is from Serta - Ergonomic Executive Office Chair with Lumbar Support Back Pain Relief Head Pillow Padded Arms Adjustable Height & Tilt - Pink
I would recommend this to a friendRated 4 out of 5 stars
Pretty good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use this chair to game in, and I spend around 3 hours using it everyday and my butt doesn't get sore after that many hours in it, so to me its a great chair!
This review is from Serta - Ergonomic Executive Office Chair with Lumbar Support Back Pain Relief Head Pillow Padded Arms Adjustable Height & Tilt - Black
I would recommend this to a friendRated 5 out of 5 stars
Nice chair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This chair is a great office chair if your looking to just put something in your room or even put it into an office. For the price its very comfortable and was very happy with what I got.
This review is from Serta - Ergonomic Executive Office Chair with Lumbar Support Back Pain Relief Head Pillow Padded Arms Adjustable Height & Tilt - Black
I would recommend this to a friendRated 4 out of 5 stars
Very nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't gotten much use out of it yet, but so far so good.
This review is from Serta - Ergonomic Executive Office Chair with Lumbar Support Back Pain Relief Head Pillow Padded Arms Adjustable Height & Tilt - Black
I would recommend this to a friendRated 5 out of 5 stars
Comfortable chair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's very comfortable & stylish. I bought this for my husband & he loves it!
This review is from Serta - Ergonomic Executive Office Chair with Lumbar Support Back Pain Relief Head Pillow Padded Arms Adjustable Height & Tilt - Black
I would recommend this to a friendRated 5 out of 5 stars
Great Chair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good, solid chair. Looks great. No complaints. Recommended.
This review is from Serta - Ergonomic Executive Office Chair with Lumbar Support Back Pain Relief Head Pillow Padded Arms Adjustable Height & Tilt - Black
I would recommend this to a friendRated 5 out of 5 stars
Comfy Chair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The new office chair is very comfortable ...when I finally got to use it. It came minus critical fasteners for the arm rests... a delay of 2 weeks to receive the "parts" needed to complete assembly. But worth the wait !
This review is from Serta - Ergonomic Executive Office Chair with Lumbar Support Back Pain Relief Head Pillow Padded Arms Adjustable Height & Tilt - Black
I would recommend this to a friend



