Customer Ratings & Reviews

Fairly comfortable for short tasks. Lacks any adjustments, so longer tasks are literally a pain.

After a couple of weeks with this chair, I gotta say i'm really happy with it. It's comfortable and sturdy. Looks great too. Perfect for a home office.

Very nice chair for the office. Easy to assemble. The price was much better than at any other retailers.

Chair has a slight tilt forward so you sit awkwardly. Hard seating surface and becomes uncomfortable over a period of time.

The chair is real nice and comfortable, it is well worth the money.

very happy with quality of chair not so happy they did not have in stock they had very few once ordered did not take long

strong and comfortable will buy another one when times comes

The box arrived with only four of the thirteen parts to put the chair together - and the chair was damaged. I returned it. Aside from that it didn’t even appear to be an official serta chair which I thought was really weird.

Easy to put together, got it on sale an worth it!!

I like the firmness on the chair. The only problem when I put it together the gray plastic lining on both sides of the chair started falling off.

I earned $100 from buying a TV. I used it for this new office chair. The service was great. It was delivered on time and easy to put together.

I weigh over 230lbs and supports me very well! Not recommended for those under 5' as the lowest it goes is not super low.

If you are looking for a great soft leather seat that is comfortable, made of good quality leather, and built very solid look no further. Was easy to assemble and got it at my computer desk feels very good against the skin, lots of padding. If you have been shopping around and still cant decide, well this is the one, what a great buy. Definitely recommended!

I got this for my Son at Christmas and he loves it, the quality is very nice.

I needed a new chair and decided to purchase this one. I couldn't be happier.

The chair is not very comfortable. It has no back support. But, I guess you get what you pay for.

Bought this computer chair for my home. In total it might of gotten a total of 40 hrs of seat time. Nothing crazy but broke nearly 3 months ago where the arms are connected to the seat portion. Once this happened I had see exactly what happened and to my disbelief the seat portion was made out of plywood. Please Please don't buy this product. Like I stated above the chair got minimal use before it broke.

Purchased this as a replacement chair. Took about 30 min to put together. Overall the chair is comfortable and the leather finish is nice and soft. Can sit for hours with no back or comfort issues.

Ordered this chair because of the price and was pleasantly surprised when it arrived and husband put it together on how great it sits. It is very comfortable and it looks GREAT!

I read reviews, ordered the chair and have never been happy with it. The past few months the pneumatic has been slipping and it now doesn't stay up at all. I thought because it was a Serta with good reviews I would risk ordering it. I have found Best Buy to be one of the worst company's that I deal with. I go there to review a product and usually buy for two reasons. I can't go to Amazon to see a product, Best Buy will meet Amazon's price and I think it is not ethical for me to go to a big box store to check out a product and purchase it elsewhere. I feel lucky that we have a place to see a product I am interested in and do not want to see them close because they can no longer afford the rent. However I wish customer service was more accessible for products like this. I get tired of the hassles. In any case, anyone reading this should try to sit in this chair before they make a purchase.