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Customer Ratings & Reviews

Your price for this item is $289.99

Customer reviews

Rating 4.3 out of 5 stars with 229 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers commend the Fairbanks Bonded Leather Big and Tall Executive Office Chair for its comfort, ease of assembly, and suitability for big and tall individuals. The chair is described as extremely comfortable, sturdy, and supportive, making it ideal for long working hours. Assembly is straightforward and can be completed with the assistance of another person for the heavy backrest. The chair accommodates larger individuals with its spacious design. While some users found the chair to be larger than expected, the majority of customers are pleased with its size and comfort.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 229 reviews
  • Rated 5 out of 5 stars

    great chat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this a one of the only chairs that didn't lower on me so far I am 300+ and all the other chairs would lower them selfs so at my age and 6'5 it was hard to get out of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this chair over any "gaming" chair!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serta is top notch when it comes to comfort and longevity. This is my 3rd Serta chair and they never disappoint. The quality of the fabric is outstanding. This chair is gonna be my main chair for the next decade. THANKS SERTA!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap bad quality big chair

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible chair buyer beware!!! Showed up damaged!! Cheaply made if you want a nice quality chair and his is not it go at a higher price point get something better!!! Didn’t last a month!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Large (XXL) Comfortable Chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chair is very comfortable; it does sit high if you are a short person (under 5'10") but is excellent for someone 6'1" and taller. It assembles easily; the swivel is smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Big Chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am big and this chairs fits me as promised. Very comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for Wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a gift for my wife at her Teaching job. She has on many occasions thanked me for getting this. She loves it and it is easy to adjust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT, Because I am Big and Tall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Chair, supports my weight (290lbs) and tallness (6'1). Wish Bestbuy can add a Product Replacement Plan on It. Oh Well, it is what it is. The reclining is tricky at first though, there is lock in the height adjustment but yeah.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice for a Big Guy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boss bought one of these for my work office, I liked it so much I bought one for my home office. Nice wide seat, sturdy construction and comfortable recline all made for a good choice for a big guy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Complete waste of money.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely sucks. Is comfortable enough, but the piston is shot after less than 6 months of ownership. It will not hold level and keeps leaking down. Complete waste of money.

    No, I would not recommend this to a friend
    • Brand response from Serta Team
      Posted .

      Hi there! We are sorry that the Serta Big and Tall Office Chair has not met your expectations. This product is manufactured by our licensed partner LF Products. LF products will be able to assist you with any issues you are experiencing. Please reach out to LF Products at 800-379-1060. Thank you!

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Very roomy ,very sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best chair so comfortable, the additional cushion is great!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great chair for big guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair for big guys. Very comfortable and works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this chair had for 2 years still good condition

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    This is the best computer chair I hane ever own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great chair to own it is very computable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big chair

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chair was much bigger then I thought it would be. Lol only real complaint is the cushions are not very firm

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice chair. Has plenty of cushion for asked ng price. Screws were a bit of a pain to put in place by yourself, but a nice chair overall.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective, milled wrong.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One if the screw holes is milled wrong. Will not accept any bolt, even the extras. Waste of time. Returning to store. Buying another brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good chair

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I put my chair on the tallest setting it always slips to the lowest setting while I’m sitting in it

    No, I would not recommend this to a friend
    • Brand response from Serta Team
      Posted .

      Hi James. Thank you for taking the time to share your feedback. We're sorry to hear that the Executive Office Chair is not working as expected and would like to help as best we can.

      For assistance, we recommend reaching out to our licensed manufacturing partner, Living Style (formerly known as LF Products or True Innovations) at 800-379-9773. They can answer any questions you may help, help troubleshoot, and initiate a warranty claim if needed.

      We hope this helps! Best, The Serta Team

  • Rated 5 out of 5 stars

    Great chair!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than any gaming chair out there! I will say I’m 5 ‘11” and my feet barely touch the floor. Don’t hesitate to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First computer chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be happier with my first computer chair. Will definitely recommend it to anyone looking for one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son for early birthday gift. He loves it !!!

    I would recommend this to a friend