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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 35 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers commend the Fairbanks Bonded Leather Big and Tall Executive Office Chair for its comfort, ease of assembly, and suitability for big and tall individuals. The chair is described as extremely comfortable, sturdy, and supportive, making it ideal for long working hours. Assembly is straightforward and can be completed with the assistance of another person for the heavy backrest. The chair accommodates larger individuals with its spacious design. While some users found the chair to be larger than expected, the majority of customers are pleased with its size and comfort.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 35 reviews
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Happy with the purchase

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family shares the chair. It works great for the men but I am only 5'3" so I like a little something under my feet. The chair is comfortable and operates well. It is a handsome chair. After about 9 months the leather started to separate from the stitching. I called Living Styles Office Furniture (800) 379-9773 and was greeted by a very kind and helpful customer service agent who sent a new seat.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Comfortable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The serta big and tall chair is very comfortable the assembly is easy just follow the easy instructions and letter labels on the screws in the packet, it also comes with a Allen wrench everything you need to assemble it.. The arms are a little tricky to put on…All and all great comfortable chair.I ordered the chestnut .the chestnut is a dark chestnut.. The screws come in a plastic packet labeled with letters..it makes it easier to assemble..

    I would recommend this to a friend
  • Pros mentioned:
    Back support

    Rated 5 out of 5 stars

    Great chair for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this chair because I was dealing with back pain from sitting in my old work chair all day. The last mont has been great with this chair no more back pain and it has a good bit of support which is good since I,m a big guy who's 6'2 and weighs a little over 300 pounds

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Comfort
    Cons mentioned:
    Backrest

    Rated 3 out of 5 stars

    Comfy Chair! Serta needs higher QC standards!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chair is comfy and relatively easy to assemble. I ordered two based on the reviews of others. One chair back arrived with a cut and the other was 1/2” shorter on one side. Because these are now sold out, I decided to keep the uneven seat back. I am returning the damaged chair to the store.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Assembly, Comfort

    Rated 4 out of 5 stars

    Pkeased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable large person chair. I’m 62 and was able to put it together all my myself. Excellent instruction booklet and all parts packaged well. Took off 1 star as I cannot figure out how to decrease tilt of chair. Otherwise very comfortable to use while working.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Comfort

    Rated 4 out of 5 stars

    It's nice, but a bit pricey for what it is...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard chair, nothing special. Got the "chestnut" ...in absence of direct light it looks black...easy to put together, seems durable enough.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Quality

    Rated 5 out of 5 stars

    Comfortable and premium

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and good looking chair. The quality is top notch. I am 300+ lbs and feel confident sitting on this chair during work hours. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly
    Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Nice and Comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble but makes some weird noise when one sits on it and reclines

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Size

    Rated 5 out of 5 stars

    Fits the big and tall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my 17 year old son. Over 6 feet tall. He loves it. It fits his height and says it’s very comfortable. Something he has had trouble with due to his height.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Comfort

    Rated 5 out of 5 stars

    Still together after almost daily use for 1.5 yrs.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned this chair for a 1.5 years now. So far it has not broken down. Was moderately easy to assemble. Still looks good. I would recommend this chair.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son put the chair together Thank God for him it’s very comfortable and fits perfectly. I love the way it feels the color is perfect. I had an executive chair that costed 800.00 it lasted for 15years had to get a new one. This is far less money and better because its not so big and movess better.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    This Chair is Wonderful!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this chair to replace one that was twice the price. The second i sat down i knew i was right about my purchase. The chair is comfortably perfect in both size and thickness. The leather feels soft and cool and the rock back has the perfect tension. I would recommend this chair for anyome who wants a great deal for a great chair!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Quality

    Rated 5 out of 5 stars

    Serta Chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Chair, good quality. Comfortable*************

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great chair, for a larger person.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the chair now for about 1 month, still tweaking the height and lean-back resistance for the perfect fit.... but I'm convinced I'll get it tuned up soon. I'm 300+ lbs and i feel comfortable with the padding and ease of movement.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband got this chair for gaming rather than the over priced gaming chairs. He loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    My butt is happy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made my boss buy this chair for me and I love it! Very comfortable for long days slaving away behind the keyboard!

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Comfort

    Rated 5 out of 5 stars

    I love sitting in this chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable chair and easy assembly. Worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Back support

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is worth the money! It is very comfortable to sit in especially if you need to be working long hours. It is comfortable and my back does not hurt sitting in it.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 2 out of 5 stars

    Do not buy from bestbuy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know the chair is good,i have one at work, however i ordered one of these (black) and had to cancel it because 2 days later it decided to be out of stock and couldnt ship. I ordered the chestnut one, 2-3 days later it still shows in stock but their customer service chat thing says its out of stock. Its a good chair but do not buy it from bestbuy

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Office chair

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This office chair is the most comfortable office chair i have ever sat in.

    I would recommend this to a friend
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