Customer Ratings & Reviews
- Model:
- HC501
- |
- SKU:
- 6514446
Customer reviews
Rating 4.5 out of 5 stars with 808 reviews
(808 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the 3-in-1 Max Air Purifier, Heater & Fan for its air quality detection, heating capabilities, and quiet operation. The fan performance, ease of use, and odor removal are also appreciated. Some customers find the size challenging for small spaces, and there are a few concerns about filter life.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Heater, Noise level, Performance
Rated 5 out of 5 stars
Whisper Quiet and Easy to Run
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried several other air systems over the years. Most of them make so much noise it’s hard to run them. Make not mistake, this unit is whisper quiet. It’s so quiet I wasn’t even sure it was on and running. The display on the front is the best way to know if it is working. Speaking of the display, it’s an interesting metric that shows you how clean the air is as a percentage of 0-100%. There is no missing how well the device is working got how clean your air is. The unit is incredibly easy to set up. You do need to take the filter out to unwrap it but there is no problem with that. I haven’t had it long enough to know how long the filter lasts but the instructions say at least a year. The device does stand a out 2.5ft tall so make sure you have a place that will fit it. Again, it’s so quiet the wherever you have it should not be an issue. It does have one interesting feature in that you can set it to blow warm, clean air. A nice feature for those cool days. Overall, this is the best air cleaner I have used and would highly recommend it.
I would recommend this to a friend Rated 4 out of 5 stars
Shark Nado
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works wonderful. Occscually get a malfunction error. Restart it and works fine.
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Run this daily in a larger living area. Heater function works nice.
I would recommend this to a friendRated 5 out of 5 stars
Would buy over and over
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Former smoker with a newborn. You’d never tell we used to smoke in the house
I would recommend this to a friendRated 4 out of 5 stars
Air purifier/ heater
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work well, though the air quality psrt seems super touche
I would recommend this to a friendRated 4 out of 5 stars
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The filtration works great. Wish the heat mode got warmer though.
I would recommend this to a friendRated 4 out of 5 stars
Good Product w/Few Improvement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Product. Everything works perfect. Could be better if remote buttons has backlight and visible in dark.
I would recommend this to a friendRated 4 out of 5 stars
Lifesaver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we needed! Helps with Allergies and dogs
I would recommend this to a friendRated 5 out of 5 stars
Purifier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good I won’t need to have it connected to a Wi-Fi.
I would recommend this to a friendRated 4 out of 5 stars
Gets the job done
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Does the job as expected. Also like the trio features
I would recommend this to a friendRated 5 out of 5 stars
clean air
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this, work very well for size of my place. Strongly recommend
I would recommend this to a friendRated 3 out of 5 stars
Heating Issue
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit stop working in the heating mode within a year. Changing the heat set point does not do anything.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello. Thank you for sharing your feedback with us. We are sorry to hear that your experience did not meet your expectations. Your input in valuable and help us improve our products and services. We will share your comments with the appropriate teams for review. If you need further assistance or wish to discuss your concerns, please contact our customer support team at 1-855-427-5127. Thank you again for your feedback. We look forward to providing you with a better experience in the future. Kind regards, Shark Clean
- Pros mentioned:Air quality
Rated 1 out of 5 stars
Heating worked for 2 days and now won’t heat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The air purifier and fan seems to work. But the heat just won’t turn on after it worked for 2 days. No matter how many times we unplug, turn off/on, etc. Heating part does not turn on.
This review is from Shark - 3-in-1 Max Air Purifier, Heater & Fan with NanoSeal HEPA, Cleansense IQ, Odor Lock, for 1000 Sq. Ft - White
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi dear customer,
Thank you for sharing your feedback about the Shark 3-in-1 Max Air Purifier. We’re glad to hear the air purifier and fan functions are working well, but we’re sorry to hear about the issues with the heating function. This is not the experience we want for our customers.
We’d like to help resolve this for you. Please contact our Customer Service team at 1-855-427-5127 for troubleshooting steps or assistance with a warranty claim if needed. Our team will ensure that your product is performing as it should.
Your satisfaction is very important to us, and we appreciate the opportunity to make this right.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good equipment remote sensor could be better
I would recommend this to a friendRated 4 out of 5 stars
No auto sensing or off function
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price, features, and the area of coverage.
I would recommend this to a friendRated 4 out of 5 stars
Great heat and clean air
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like it should. Don't like the cost of replacement filter.
I would recommend this to a friendRated 2 out of 5 stars
Expensive but not effective and has issues
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not effective like it says. We have 2 cats and there was no difference getting this purifier. The auto rotate motor seems like makes noise when we leave it on auto rotation. I wont recommend this.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble
with your Air Purifier. Please reach out to our team by
phone at 1-855-427-5127, we'd be happy to look into
this for you.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
Dangerous
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a waste of purchasing. I had it for 3 months and it’s started to smell like burnt. Do not get this!
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Dani,
We’re sorry to hear your Max Air Purifier started to smell burnt after only a few months. This is unacceptable, and we realise that we have let you down. Please give us a call at 1‑855‑427‑5127 so we can help get this sorted out for you. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind regards,
Shark Clean
- Pros mentioned:Air quality, FanCons mentioned:Filter life
Rated 5 out of 5 stars
1 device to replace 3!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've enjoyed and need an air purifier to run so I can get a good night’s sleep, but my current one is getting a little old and didn't feel like it covered enough of the room where it was. I thought the Shark 3-in-1 would do the trick, even though I felt like maybe it was overkill. It also reminds me of Bender from Futurerama and gets mad at me with the air is purity is under 70%, because it turns red! The large display is one of the best things, my other air purifier also had colors to tell you what the range the air quality is in, but seeing the specific percentage helps a lot and allows me to keep track if I’ve kept the window open for too long. In addition air purity, it also shows the filter life, time to purify the air, but also 3 different particle trackers. That is a lot info, I do not particularly care to go into the particle trackers, but the other info modes are useful for the room. The Air purifier is just 1 of the 3 things! It also has a purified fan mode, which I absolutely love. Since the device is rather tall (in comparison to previous ones), the vent where the air comes out is at the correct level to aim towards my bed when I sleep. After I started using it, I would notice the air quality go down, and realized it was because i had a little swamp cooler type machine that I would turn on at night, and that was apparently blowing not clean air, as it needed a cleaning! Had it not been for the Shark, I would still be using it not realizing that is what is waking me up at night! The 3rd thing is the heater, which is very simple to turn on with the press of the button (assuming the physical switch is on fan/air, more about that in a bit). The heater heats up the room rather quickly, it is just as good or better than my dedicated heater, which I no longer need. That's what I was aiming for, 1 device instead of the 3 individual ones I had - 1 device to cover all seasons. Pros: Allows you to get rid of 3 individual devices with 1 Large and very informative screen Color-coded lights - which can be dimmed Removable remote control Fan portion on top, at an appropriate heigh Cons: Seems expensive, but 3 different devices would cost a lot more Filter replacement seems high (in a week the filter life went from 100% to 97%). Makes a very loud thump when you flip the switch from full air purifier to heat/fan mode, it's very awkward and feels like you've done something wrong, but it's fine
I would recommend this to a friend Rated 2 out of 5 stars
Average product from a Worst retailer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using if want to be used as fan but not as heater. Plus bot happy with performance but due to Best Buy’s return policy, i could not return it and now it’s lying in my home. Really bad return policy of Best Buy. I should have rather bought it from Amazon so that there is flexibility! Dont buy items from Best Buy. Check Amazon or Cotsco instead.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your air purifier. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean















