Customer Ratings & Reviews
- Model:
- HP102
- |
- SKU:
- 6505878
Customer reviews
Rating 4.8 out of 5 stars with 931 reviews
(931 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers commend the Clean Sense Air Purifier 500 for its positive impact on air quality and its quiet operation. Users appreciate its overall performance, odor removal capabilities, and convenient size, as well as its ease of use and helpful display. While some find the price a bit high and note a slight lag in the auto mode, the long filter life and sleek design are also appreciated.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
What does it do?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly it always says 99 or 100 so not sure if it’s doing anything?
No, I would not recommend this to a friendRated 5 out of 5 stars
The best investment to breath clean air
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought 2 for the kids and our room. So far amazing, I like that the sound is super minimal, and the Auto mode is perfect. This is the season to keep them on all day.
I would recommend this to a friend- Pros mentioned:Air quality
Rated 5 out of 5 stars
Great Air Purifier!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was impressed with the Shark Air Purifier with True Hepa from the get-go. The first thing I liked was how it was packaged. The packaging is designed to be green-friendly, yet extremely rugged. With the way the shipping companies are these days, I was a bit concerned when I first saw the package sitting on my front porch. It had obviously taken a good lick or two, but when I opened it all up, everything was perfect. The second thing I noticed was how lightweight it is, weighing in at less than six pounds. This makes it easy to move around, and can be placed almost anywhere. This is a huge plus in my book. I love the way it looks. It is simple yet modern, with a cool blue display that adds a depth of warmth to my bedroom, which is where I chose to put it. The light is not so bright as to be annoying, but yet bright enough to be used like a night light should you need to get up during the night. But the real plus is how well it works. I am certainly no expert on all the ins and outs of microban or antimicrobial technology, but I can pretty well speak with some great authority when it comes to the difference it has made in my bedroom since I installed it. When I first plugged it in, I was almost certain that the machine was malfunctioning because the display indicated the air in my bedroom was only about 50% clean. Even without understanding the mechanics of the monitor, I knew 50% was bad! However, after a couple of hours, the air purity had improved dramatically, and by morning it was at 100%. And the difference was not just noticeable, but crazy noticeable. I truly did not realize how apparently dusty my bedroom was. I have to confess that up until recently I had been sleeping with my window opened at nights for the "fresh" air. Guess that wasn't such a great idea after all! After three days, I no longer have this nagging case of the sniffles. My sinuses are clear, and I actually seem to be sleeping much better. I do have a much larger air purifier in the living room, and the air in there stays quite clear. But my bedroom is away from the living room, and my dog sleeps with me. So this too was another source of the particles in the air, and was contributing to the sniffles I referenced. Not any more. I'm a bit looking forward to when it is time to change out the filter, because I want to see firsthand just how filled with particles the air filter is. Seriously, for anyone looking for a truly great air purifier designed for smaller spaces, the Shark Air Purifier with True HEPA is the one to get. It is well-designed, well-built, and lightweight, and as well, extremely affordable! A perfect addition to any home. I highly recommend the Shark Air Purifier!
I would recommend this to a friend Rated 1 out of 5 stars
Do not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This does not work. I’ve had it for a few months and it has read as a clean filter.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Yasmin,
We're sorry to hear your air purifier has been showing a clean filter reading for months despite ongoing use. That’s understandably frustrating. We recommend checking the Owner’s Guide available on our website at Shark Clean to ensure all maintenance steps are being followed correctly. If you still need assistance, please reach out to our Customer Service team at 1-855-427-5127. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
Breathing better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for a friend and now when im over I can breathe better.
I would recommend this to a friendRated 4 out of 5 stars
Improve air quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that the screen tells you how clean the air. Works well after 2 months use. Might get louder after being on all night. Only concern is that I can’t find filters.
I would recommend this to a friendRated 1 out of 5 stars
Sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good at all, dont spend money on this, i dont know whats with all these good reviews it literally does nothing, keep windows open when you can, get flowers cause they keep the air fresh and you are good
I would recommend this to a friendRated 1 out of 5 stars
Cute, but completely ineffective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking unit. Made adorable little beeps. Did absolutely nothing. Total waste of money. I cannot imagine how this unit has so many good reviews.
No, I would not recommend this to a friendRated 1 out of 5 stars
It can’t even detect the smell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t even detect the smell. I thought it would clean the air with odor too.. but I put it next to kitchen, the screen shows 100% clean even I can smell the odor
No, I would not recommend this to a friendRated 2 out of 5 stars
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont see much difference after running it. Pretty disappointed
No, I would not recommend this to a friendRated 1 out of 5 stars
inaccurate
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It always showed the air to be 100% but it was clealy not
No, I would not recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Fantastic!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I live in dusty Las Vegas, where air purifiers are a necessity. I have one in almost every room, all them made by different manufacturers. This is my first Shark air purifier, but not my first Shark product. I have a Shark robot vacuum and a couple of Shark floor vacuums. I have been impressed since day one when I purchased a Shark Lift Away floor vacuum and saw the difference between it's suction power and a much more expensive name brand. Shark literally wiped the floor with the much more expensive unit and I've been a fan ever since. Getting back to the Shark Air Purifier, it comes with a couple of extra bells and whistles you don't see at this price. It has a HEPA filter, which is supposed to filter out 99.9% of particulates in the air (take that, Vegas dust!), it has a sensor and display that let you know the quality of the air in the room you are in, and it has an eco mode that only runs it when air quality gets low enough to require it. No more running the filter 24/7 or having to turn it on whenever you think it might need it. Just set the Shark to auto and let it measure the air and do its thing. That sounds great in theory, but how about real life use? I can tell you that the Shark reacts extremely well to changes in air quality and ramps up as needed. I set it in my dining area just off the kitchen to start. Kids were cooking a frozen pizza in the oven and managed to drop some cheese and pepperoni on the oven floor. A burned smell commenced, and the Shark immediately ramped up, showed less than 90% air quality on the display, and ran for almost 15 minutes as the air quality ramped up to 100% again. Then it shut off and waited for the next kitchen catastrophe. I decided to move it to my daughter's room (she has a long-haired cat that sheds everywhere). Turned it on, and it immediately sensed that air quality was less than desireable. It ramped up for about 5 minutes and brought the air quality back up to 100. I opened a window to air out the room, and it was a little windy and dusty outside. The Shark somehow knew, ramped up (air quality was down in the 80s at this point) and stayed on the whole time the window was open. Pretty impressive in auto! Operation is quiet, and even on the high speed it is no louder than an oscillating fan on low. The display was super bright and kind of distracting, but fortunately there is a dimmer button that allows you to turn it off. Filter life is stated by Shark to last at least 8 months and as long as a year, which I think is a result of the fan entering eco mode when it is not needed. Vegas air may clog the filter up sooner than that, but we'll see. Overall, I'm super impressed with this little unit and it is my favorite out of all the units I own. Highly recommended!
I would recommend this to a friend Rated 1 out of 5 stars
Shark air purifier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This air purifier just stopped working after only using it a month. Would not buy again. Disapointing
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that your HP102-Shark - Clean Sense Air Purifier has stopped working. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
- Pros mentioned:Air quality, Noise level
Rated 5 out of 5 stars
Wish I'd purchased one sooner!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm so pleased with this purchase! At first I was skeptical that it worked because it initially reported our air quality to be very good; when we lit a candle in the same room, the air quality report immediately plummeted. It has helped eliminate cooking and pet odors from our home. I love the eco mode! The machine is usually very quiet when the air quality is decent, but it does get quite loud when it's bad (i.e. when we're cooking). It does work quite fast to get the air quality back to an acceptable level. Very easy to set up. Overall I'm very pleased with our first air purifier purchase!
I would recommend this to a friend Rated 1 out of 5 stars
Not such a great buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loud and sometimes never stops and I’m not sure if it’s really working.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Sylvia,
Thank you for taking the time to leave a review.
We are sorry to hear that your Shark Air Purifier is not working correctly, it sounds like there’s a chance the Air Purifier may not be working as it should. Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
It just moves air
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It just moves air, it filters nothing, the product was a waste of money.
No, I would not recommend this to a friend- Pros mentioned:Air quality
Rated 5 out of 5 stars
Compact and powerful.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a first Shark Air Purifier that I've had the pleasure of using. I do own several shark vacuums that work like a charm. I was interested to see if the two were comparable. I was not disappointed. This air purifier is spec'd to purify up to 500 sq ft so we popped it in an area where we keep our golden doodle. Although the breed of dog we have does not shed much at all, we still experience more than normal dust and dander in the area where he sleeps. Upon turning it on, I discover that the air purifier is very easy to use and could be used by a novice or elderly person to get True Hepa clean air in their area. The air purifier is small and quiet but sucks a ton of air which you can feel just by holding your hand over it. The Purifier told me my air was about 85% when turning it on. I left it on high for about 2 hours and came back to it floating between 98-99%. Wow. After that I've been leaving it on auto so that it turns itself on and off when needed. It also tracks 3 different particulates PM1, PM2.5, and PM10. The only thing I would enjoy having is a wifi connection to monitor the air quality thru an app, however I know that would likely increase the cost and effect the ability for some to be able to use it. I know it would be easier for my grandmother to use this than for me to come over and hook it up to wifi and have to troubleshoot any issues. Filters are said to last 6 months to a year depending on your usage. Filters on the shark website range from $60-$70 depending on the kind you choose so factor that into your cost after 1 year. For the cost and value I think Shark has hit another one out of the park with this little guy and I'd recommend it to anyone looking for a powerful purifier that can clean a 500 sq ft area without the wifi/bt bells and whistles.
I would recommend this to a friend - Pros mentioned:Noise level, Size
Rated 5 out of 5 stars
Great compact air purifier, takes up little space
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a few air purifier units around the house and wanted one for my office. It’s one hundred square feet or eight hundred cubic feet. The unit states it will cover up to 500 sq. ft., so I figured this would be perfect for the space and the adjacent hallway. I unboxed the unit and all I needed to do was unscrew the bottom cap, unbag the filter, reinstall it and plug the unit in. Turning the unit on, I was surprised how quiet it is in high-speed mode. Most of my other units are really quiet in every mode except full speed. It seems at full speed, manufacturers decide you’ll live with the noise, but not the Shark unit. The noise is there, but it's easy to live with. I also like the small size of the unit. It takes up little floor space and is easy to move around the house should I need it elsewhere. As I said, I use a few HEPA filter units and a DustMagnet throughout the house. I live in the desert of Southern California and have allergy issues. My doctors say I should move, but just about everywhere has grass, dogs, cats, evergreens, and all my other allergies, so these purifiers are a lifesaver. I like the easy-to-see air quality colors on the unit. They are a large ring, about two ½” around the display making it visible from across the room. This one was blue out of the gate and has been 98-100% since. It also has the Clean Sense IQ to adjust fan speed as needed, but I prefer to just turn it on when I’m in the room and it does an excellent job. Having the auto-adjust is a nice feature should I want to run it overnight while I sleep. I’d recommend this to a friend or anyone with allergy issues. With its HEPA filter’s ability to capture micro-sized particles and sensors that measure particle sizes PM1, PM2.5, and PM10, allergy sufferers like me can rest easy knowing our living spaces are less likely to make us sick.
I would recommend this to a friend - Pros mentioned:Air quality
Rated 5 out of 5 stars
Air Purifier Beast
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Shark Air purifier brings a peace of mind that not many products do. With the Shark Air Purifier with True HEPA you get to filter out the pollen, allergens and particles that cause many issues. For me my allergies are very bad with pollen season seemingly all year round in Florida. Once I opened the box it was very simple to setup and get going. I found a perfect location out of the way from everything else in the room giving it ample room to work and collect. I left it on for a few nights and noticed I wasn’t waking up sneezing or having severe congestion. I was able to breathe better and sleep much more comfortable. The minimized effects of pollen for me was noticeable but was also felt by my family who noticed their congestions and reactions to pollens were reduced. Based on these facts I actually purchased a larger unit for the family room. This product made me a believer and loving the results this has on my home and my health. If you are looking for something to help filter out the pollen and other particles in your home get the Shark Air Purifier with True HEPA.
I would recommend this to a friend - Pros mentioned:Air quality
Rated 5 out of 5 stars
Cleaner Air
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am really impressed with this air purifier. A few key things I like is the fact the filter is expected to last up to a year before needing replaced. A lot of these filters require 3-6 month pops at a hefty price. This unit automatically adjusts to the allergens in the air, if you want to test it. Burn a piece of toast in the toaster with this nearby. The clean percentage drops quickly. I have noticed this when dogs walk near it and other items when added into the room I have it in. The purifier will do a 500 sqft room pretty quickly. It runs for about 10 minutes before it quiets down after it reached 100% cleaned. You can scroll through the different results with the info button on the screen. You can see how long you have on the filter, clean percentage and other stats. I have noticed a definite change in air quality, especially now in the spring with pollen being so high. I moved the unit from my office to one of the bedrooms and within a hour I was doing the allergy sneezes. It definitely work as advertised.
I would recommend this to a friend









