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Customer Ratings & Reviews

$149.99
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Comp. Value: $199.99

Customer reviews

Rating 4.8 out of 5 stars with 911 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the Clean Sense Air Purifier 500 for its positive impact on air quality and its quiet operation. Users appreciate its overall performance, odor removal capabilities, and convenient size, as well as its ease of use and helpful display. While some find the price a bit high and note a slight lag in the auto mode, the long filter life and sleek design are also appreciated.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 911 reviews
  • Rated 5 out of 5 stars

    Air filter

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The air quality is amazing after one day of use. The downside is the price of the filter once it need to be replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I highly recommend it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Shark - Clean Sense Air Purifier 500 and it works perfectly fine. The price is a moderate compared to others. I ordered to pick up at the store close to my house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jury's still out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not entirely sure how these things work but my machine hasn't yet reached full clean cycle. It's a bit noisy to run on auto clean because the fan is at full capacity (not a fan of this) I gave it at least 4 stars as it's at least doing something and that's better than nothing at all.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 4 out of 5 stars

    Clean air

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing to compare it to. So for us it seems to do the job.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to help when sleeping in the bedroom for dogs in house

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size for a smaller room. The front-facing readout is a big plus and this has improved air quality in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air purifier

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something to clean the air when frying food and this things does the job and able to cover most of my apartment per square foot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. An every day essential. So glad I went with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 is better than

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because 2 is better than 1. These units do a really good job cleaning the air from food, pollen, and cat dander. Would definitely recommend this item.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still Under Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Shark Clean Air Purifier when the fires were happening. At first this product was working well, but now it has shut off on its own twice. Not sure why, but I'm going to first check it out and download the instructions, since you only get a Quick Start Guide, and see what happens.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi April,

      Thank you for sharing your experience with the Shark Clean Sense Air Purifier. It's great to hear that it was working well initially, but we understand your concern about it shutting off unexpectedly.

      Reviewing the full instructions is a good idea. If the unit continues to power off, checking the filter placement, ensuring it's not clogged, and verifying the power source might help. If it's in Auto Mode, it may also adjust based on air quality readings.

      If the issue persists, our support team would be happy to assist. Please reach out to us at 1-855-427-5127, and we’d be glad to help.

      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    anti allergies

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing… it took my allergies away the same night i installed it. i have a carpet floor and 3 dogs

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Small but powerful!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit works well in my bedroom. It's quiet and powerful.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Can be loud on high but seems to work great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how compact it is. Fits nicely on a sideboard

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Fresh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just fine, noticed better breathing during the night

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My First Air Purifier!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely impressed on how this unit performs! My wife is sensitive to dust and allergens and this conpletely helped her from getting stuffy and eliminated her dry cough! Highly recommend this!

    I would recommend this to a friend
  • Cons mentioned:
    Auto mode

    Rated 2 out of 5 stars

    Not All Functions Work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm contemplating returning this as it does turn on and seems to filter the air, but I can't leave it on auto or it doesn't work. I'm using this on a basement bedroom that doesn't have other filtration and it doesn't leave 100%. I did remove the plastic from the filter, so that isn't the issue. I like the dim feature and it is quiet enough when running.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that your HP102 Shark - Clean Sense Air Purifier is not working properly. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reallty noticed a difference after one week. The auto mode helps keep the bedroom feel fresh without it constantly running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Senior Trust

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product, want to buy more, but I don't have a respectfully relationship with Best Buy after yesterday with the Geek Squad and in person at the Signal Hill Store

    I would recommend this to a friend
  • Pros mentioned:
    Odor removal

    Rated 5 out of 5 stars

    Very effective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet, and very effective at removing allergens from the air. My indoor allergies are gone.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Noise level

    Rated 5 out of 5 stars

    Nice air cleaner for the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Very quiet and cleans the air in my kitchen/dining room nicely. I recommend!

    I would recommend this to a friend